# Resy vs SpotOn

**Leader by Vioscale score:** SpotOn

| Attribute | Resy | SpotOn |
|---|---|---|
| **Vioscale score** | 43 (62% (medium)) | 60.1 (74% (medium)) |
| deployment.options | - | `{"cloud":true}` |
| description.long | A dining guide and reservation service that helps users discover restaurants and book tables at establishments worldwide, with curated editorial content and dining recommendations. | A restaurant technology system that integrates POS software, payment processing, online ordering, kitchen management, and marketing automation to help restaurants operate more efficiently and profitably. |
| features.capabilities | `{"venue_type":"multi","reservations":true,"discovery_network_app_listing_opentable_resy":true}` | `{"kds":true,"venue_type":"multi","offline_mode":true,"reservations":true,"pricing_model":"per_terminal","multi_location":true,"target_segment":"smb","online_ordering":true,"hardware_ecosystem":true,"loyalty_gift_cards":true,"payment_processing":"built_in","delivery_integrations":true}` |
| integrations.count | 1 | 12 |
| integrations.list | `[{"name":"Tock"}]` | `[{"name":"ADP"},{"name":"ADP Workforce Now"},{"name":"DoorDash Drive"},{"name":"Google Ads"},{"name":"Google Business Profile"},{"name":"Gusto"},{"name":"Paychex"},{"name":"Paylocity"},{"name":"QuickBooks"},{"name":"QSR Online"},{"name":"RASI"},{"name":"RUN Powered by ADP"},{"name":"Popmenu"}]` |
| market.availability | `{"primaryMarkets":["BE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Platform","summary":"$249/month plus 3% prepayment fee","features":["Reservation and table management","POS integrations","Walk-in waitlists","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":249,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Reservation and table management for businesses who want to take a simple approach, plus POS integrations","contactSales":false},{"free":false,"name":"Platform 360","summary":"$399/month plus 3% prepayment fee","features":["Reservation and table management","Advanced analytics dashboard","Automated guest insights","POS integrations","Walk-in waitlists","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":399,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Everything in Platform, plus more advanced analytics powering automated guest insights","contactSales":false},{"free":false,"name":"Essential","summary":"$269/month plus 3% prepayment fee","features":["Reservation and table management","Walk-in waitlists","Events and event ticketing","Notify: automated guest alerts","Advanced customization","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":269,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Essential reservation and table management, plus advanced customization and robust event ticketing tools","contactSales":false},{"free":false,"name":"Premium","summary":"$399/month plus 2% prepayment fee","features":["Reservation and table management","Walk-in waitlists","Events and event ticketing","Notify: automated guest alerts","Advanced customization","POS integrations","Premium phone support","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection","Customizable guest communications","Exclusive booking groups","Advanced analytics dashboard","Booking API"],"commitment":"monthly","components":[{"kind":"fixed","amount":399,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":2}],"description":"Everything in Essential, plus lower prepayment fees, POS integrations, premium support, and robust experience tools","contactSales":false}],"summary":"From $249/month. Subscription pricing with monthly billing. Prepayment fees from 2-3%.","currency":"USD","freeTier":false,"sourceUrl":"https://resy.com/","retrievedAt":"2026-08-04T08:43:15.059Z","startingPrice":{"amount":249,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"hybrid","plans":[{"free":true,"name":"All-In Plan","summary":"$0/station/month plus 2.79% + $0.20 processing","commitment":"monthly","components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"},{"of":"transaction","kind":"percentage","plus":{"amount":0.2,"currency":"USD"},"rate":2.79}],"contactSales":false},{"free":false,"name":"POS essentials","summary":"$55/station/month plus 2.45% + $0.15 processing","commitment":"monthly","components":[{"kind":"fixed","amount":55,"period":"month","currency":"USD"},{"of":"transaction","kind":"percentage","plus":{"amount":0.15,"currency":"USD"},"rate":2.45}],"description":"Ideal for most restaurants","contactSales":false},{"free":false,"name":"Custom Rates","summary":"Custom pricing","description":"For multi-unit, enterprise, and high-volume operations","contactSales":true}],"addOns":[{"name":"Teamwork (Payroll Integration)","components":[{"kind":"per_unit","unit":"employee","amount":3,"period":"month","currency":"USD"}]}],"summary":"From free to $55/station/month plus processing fees; payroll integration from $3/employee/month with $75 minimum","currency":"USD","freeTier":true,"sourceUrl":"https://www.spoton.com/pricing/demo/","retrievedAt":"2026-08-14T10:24:27.893Z","startingPrice":{"amount":55,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | high | low |
| pricing.transparent | yes | no |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.pci | - | yes |
| security.soc2 | - | yes |

## Capabilities (Restaurant POS Software)

| Capability | Resy | SpotOn |
|---|:--:|:--:|
| **Core** |  |  |
| Venue type | Multi-concept | Multi-concept |
| **Compliance** |  |  |
| PCI DSS compliant | - | - |
| EMV chip / contactless payments | - | - |
| **Reliability** |  |  |
| Offline mode | - | ✓ |
| **Front of house** |  |  |
| Online ordering | - | ✓ |
| Reservations / waitlist | ✓ | ✓ |
| Loyalty / gift cards | - | ✓ |
| **Back of house** |  |  |
| Kitchen display system (KDS) | - | ✓ |
| Inventory management | - | - |
| **Integrations** |  |  |
| Delivery integrations (DoorDash/Uber Eats/Grubhub) | - | ✓ |
| **Hardware** |  |  |
| Proprietary hardware ecosystem (terminals/KDS) | - | ✓ |
| **Market** |  |  |
| Multi-location support | - | ✓ |
| Target segment | - | SMB / independent |
| **Payments** |  |  |
| Payment processing | - | Built-in / proprietary processor |
| **Pricing** |  |  |
| Pricing model | - | Per terminal |

*Source: Vioscale. Generated 2026-09-01T16:32:40.024Z. "-" = undocumented, not absent.*