# Recurly vs Zuora

**Leader by Vioscale score:** Zuora

| Attribute | Recurly | Zuora |
|---|---|---|
| **Vioscale score** | 49.4 (63% (medium)) | 55.7 (45% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A platform for managing subscriptions at scale, automating billing and payment collection, handling subscriber lifecycle, and providing retention and revenue analytics tools. Supports multiple pricing models including usage-based and ramp pricing. | Zuora provides a unified quote-to-cash platform that automates billing, revenue recognition, and subscription lifecycle management. It supports multiple pricing models including subscription, usage-based, and hybrid approaches with global compliance and tax handling. |
| features.capabilities | `{"dunning":"smart","analytics":true,"api_first":true,"invoicing":true,"tax_handling":"native","pricing_models":"Fixed, tier-based, volume-based, stair-step, usage-based, one-time, and ramp pri","usage_metering":"real_time","catalog_management":true,"revenue_recognition":"native_asc606","subscription_billing":true}` | `{"gl_sync":true,"analytics":true,"api_first":true,"invoicing":true,"tax_handling":"native","self_hostable":false,"pricing_models":"Subscription, usage-based, hybrid, outcome-based models","usage_metering":"real_time","deployment_model":"cloud_managed_saas","catalog_management":true,"merchant_of_record":false,"revenue_recognition":"native_asc606","subscription_billing":true,"netsuite_qbo_erp_sync":true,"salesforce_hubspot_crm_sync":true,"multiple_payment_gateways_routing":true,"tax_automation_vat_sales_tax_sync":true,"metered_usage_based_billing_engine":true}` |
| integrations.count | 30 | 6 |
| integrations.list | `[{"name":"Shopify"},{"name":"Stripe"},{"name":"PayPal"},{"name":"Apple Pay"},{"name":"Google Pay"},{"name":"Adyen"},{"name":"Klarna"},{"name":"MercadoPago"},{"name":"Worldpay"},{"name":"Google Cloud Marketplace"},{"name":"Adobe Audience Manager"}]` | `[{"name":"Sovos"},{"name":"Avalara"},{"name":"AWS"},{"name":"Snowflake"},{"name":"Fivetran"},{"name":"PEPPOL"},{"name":"Salesforce"},{"name":"CRM systems"},{"name":"CPQ"},{"name":"ERP"},{"name":"GL/accounting systems"},{"name":"NetSuite"},{"name":"QuickBooks Online"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US","EU","GB"],"availabilityScope":"global","availableCountries":["US","GB","JP","EU"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":false,"name":"Starter","summary":"$249/month + 0.9% billing volume (first $40K/month included free)","features":["Automated global subscription billing","Flexible plans and pricing","Static churn-prevention tools","1 Dunning campaign","10+ payment methods","20+ payment gateways"],"components":[{"kind":"fixed","amount":249,"period":"month","currency":"USD"},{"of":"billing volume","kind":"percentage","rate":0.9}],"description":"For subscription businesses just getting started.","contactSales":false},{"free":false,"name":"All-Access","summary":"As low as <1% billing volume, billed annually (minimum $1M volume)","features":["Everything in Starter, plus...","AI-Powered agents, analytics, insights","Intelligent churn-prevention tools","Multiple dunning campaigns","Advanced plans, pricing, promotions","Payments orchestration across multiple gateways","Custom reporting, additional analytics, and automated exports","Additional payment methods including ACH","Multicurrency","Single sign-on"],"components":[{"of":"billing volume","kind":"percentage","rate":0.9}],"description":"For subscription businesses ready for scale.","contactSales":true},{"free":false,"name":"All-Access for Shopify","summary":"As low as <1% billing volume, billed annually","features":["Intelligent churn-prevention tools","Customized bundles","Subscribe and save","Prepaid and gift subscriptions","Hybrid subscription support","Cancel-save flows and surveys","Self-serve bulk updater","Analytics and integrations","Hosted subscriber portal with passwordless login"],"components":[{"of":"billing volume","kind":"percentage","rate":0.9}],"description":"Recurly's subscription revenue capabilities, integrated directly into your Shopify stack.","contactSales":true}],"addOns":[{"name":"Engage","components":[{"kind":"fixed","amount":1600,"period":"month","currency":"USD"}]},{"name":"RevRec","components":[{"kind":"fixed","amount":850,"period":"month","currency":"USD"}]}],"summary":"Starter: $249/month + 0.9% volume. All-Access: from <1% volume (min $1M annually). Add-ons $850–$1,600/month.","currency":"USD","freeTier":false,"sourceUrl":"https://recurly.com","retrievedAt":"2026-08-05T14:25:37.082Z","freeTrialDays":90,"startingPrice":{"amount":249,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"quote","sourceUrl":"https://www.zuora.com/2023/06/08/subscription-usage-based-pricing-combine-for-hybrid-pricing-models/","retrievedAt":"2026-08-24T22:35:12.604Z"}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | quote |
| pricing.price_level | unknown | unknown |
| pricing.transparent | yes | no |
| reliability.sla_pct | 99.5 | - |
| reliability.status_page | yes | - |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.pci | yes | yes |
| security.soc2 | - | yes |

## Capabilities (Billing & Invoicing Software)

| Capability | Recurly | Zuora |
|---|:--:|:--:|
| **Core** |  |  |
| Subscription billing | ✓ | ✓ |
| Usage metering | Real-time | Real-time |
| Pricing models | Fixed, tier-based, volume-based, stair-step, usage-based, one-time, and ramp pri | Subscription, usage-based, hybrid, outcome-based models |
| Invoicing & AR | ✓ | ✓ |
| Catalog management | ✓ | ✓ |
| **Commerce** |  |  |
| Merchant of record | - | ✗ |
| **Finance** |  |  |
| Revenue recognition | Native ASC 606 | Native ASC 606 |
| Tax handling | Native | Native |
| **Collections** |  |  |
| Dunning | Smart | - |
| **Integrations** |  |  |
| GL / ERP sync | - | ✓ |
| **Ecosystem** |  |  |
| API-first / developer-first | ✓ | ✓ |
| **Deployment** |  |  |
| Self-hostable | - | ✗ |
| **Insight** |  |  |
| Revenue analytics | ✓ | ✓ |

*Source: Vioscale. Generated 2026-09-01T15:16:33.448Z. "-" = undocumented, not absent.*