# Raygun vs TrackJS

| Attribute | Raygun | TrackJS |
|---|---|---|
| **Vioscale score** | 53.4 (74% (medium)) | 51 (49% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Raygun helps development teams detect crashes and errors in real time, track application performance metrics, and analyze backend system performance. Teams can prioritize issues by user impact, access code-level insights, and use AI-powered suggestions to resolve problems faster. | TrackJS monitors production JavaScript errors with detailed telemetry showing events leading up to each error. It includes an AI debugger that analyzes errors to suggest fixes, customizable error grouping and filtering, and unlimited ignore rules to focus on critical issues. |
| features.capabilities | `{"hosting":"cloud","alerting":true,"languages":"JavaScript, Objective-C, Swift, Java, C#, Python, Ruby, Go and others; iOS 12+, ","platforms":"full_stack","source_maps":true,"data_scrubbing":true,"error_grouping":true,"release_health":true,"session_replay":false,"native_symbolication":true,"performance_monitoring":true,"issue_tracker_integration":true}` | `{"hosting":"cloud","alerting":true,"languages":"JavaScript","platforms":"frontend","source_maps":true,"error_grouping":true,"performance_monitoring":false}` |
| integrations.count | 12 | 3 |
| integrations.list | `[{"name":"Slack"},{"name":"Teams"},{"name":"GitHub"},{"name":"GitLab"},{"name":"Bitbucket"},{"name":"Jira"},{"name":"PagerDuty"},{"name":"OKTA"},{"name":"JumpCloud"},{"name":"Active Directory Federation Services"},{"name":"Azure Active Directory"},{"name":"G-Suite"}]` | `[{"name":"Google SSO"},{"name":"SAML SSO"},{"name":"API"}]` |
| market.availability | `{"hqCountry":"NZ","primaryMarkets":["US","GB","AU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"Basic","summary":"$40/100k errors/mo (annual save 33%), $60/100k errors/mo (monthly)","features":["Unlimited apps","Unlimited members","Unlimited customer records","Custom data & attachments","Sourcemaps","Alerts via email, Slack, Teams","Spike protection","Error prioritization","Symbols support","Advanced search & filters","Deployment tracking","Audit log","Raygun API","On-demand events"],"components":[{"kind":"fixed","amount":40,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"error"},"kind":"metered","amount":0.001,"currency":"USD"}],"description":"Error monitoring for small teams","contactSales":false,"includedLimits":{"errors":"100k/mo"}},{"free":false,"name":"Team","summary":"$80/200k errors/mo (annual save 33%), $120/200k errors/mo (monthly)","features":["Everything in Basic","Inbound noise filters","Third-party integrations (Slack, Teams, GitHub, Jira)","Unlimited custom dashboards","Single custom report","User roles & permissions"],"components":[{"kind":"fixed","amount":80,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"error"},"kind":"metered","amount":0.001,"currency":"USD"}],"description":"Team collaboration with integrations","contactSales":false,"includedLimits":{"errors":"200k/mo"}},{"free":false,"name":"Business","summary":"$400/1M errors/mo (annual save 33%), $600/1M errors/mo (monthly)","features":["Everything in Team","SAML SSO","Dedicated account manager","Up to 5 custom reports","Multi-year discounts","Priority support","Product training & onboarding","Quarterly business reviews"],"components":[{"kind":"fixed","amount":400,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"error"},"kind":"metered","amount":0.001,"currency":"USD"}],"description":"Enterprise features with dedicated support","contactSales":false,"includedLimits":{"errors":"1M/mo"}},{"free":false,"name":"Enterprise","summary":"Custom pricing — contact sales","features":["Everything in Business","Custom compliance & BAA","Data volume discounts","Unlimited custom reports","Custom SLAs","Private Slack channel support","Custom data retention","Event quota carryover","Invoiced billing"],"description":"Custom contract and compliance arrangements","contactSales":true}],"addOns":[{"name":"SAML SSO (for Basic/Team plans)","components":[{"kind":"fixed","amount":50,"period":"month","currency":"USD"}]}],"summary":"From $40/100k errors/mo billed annually. 33% discount for annual commitment. $0.001 per additional error beyond plan limit. Free 14-day trial.","currency":"USD","freeTier":true,"sourceUrl":"https://raygun.com/pricing","retrievedAt":"2026-08-14T12:16:40.051Z","freeTrialDays":14,"startingPrice":{"amount":0.001,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$49/month or $45/month billed annually","features":["Error monitoring","Unlimited users","1 application","3 alert channels","Inbound ignore rules","API access"],"components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"},{"kind":"fixed","amount":540,"period":"year","currency":"USD"}],"description":"Essential error tracking for small businesses or individuals","contactSales":false,"includedLimits":{"users":"unlimited","page_views":"100k/month","applications":"1","data_retention":"10 days"}},{"free":false,"name":"Professional","summary":"$99/month or $91/month billed annually","features":["Error monitoring","Unlimited users","5 applications","Unlimited alert channels","Custom error grouping","Custom metadata","Realtime alerts","AI Code Debugger","API access","Google SSO"],"components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"},{"kind":"fixed","amount":1092,"period":"year","currency":"USD"}],"description":"Team-based error tracking for growing businesses","contactSales":false,"includedLimits":{"users":"unlimited","page_views":"1m/month","applications":"5","data_retention":"15 days"}},{"free":false,"name":"Business","summary":"$199/month or $183/month billed annually","features":["Error monitoring","Unlimited users","10+ applications","Unlimited alert channels","Custom error grouping","Custom metadata","Realtime alerts","AI Code Debugger","Unlimited integrations","API access","Google SSO","SAML SSO","Staff training"],"components":[{"kind":"fixed","amount":199,"period":"month","currency":"USD"},{"kind":"fixed","amount":2196,"period":"year","currency":"USD"}],"description":"Advanced error tracking for large organizations","contactSales":false,"includedLimits":{"users":"unlimited","page_views":"5m+/month","applications":"10+","data_retention":"30+ days"}},{"free":false,"name":"Enterprise","summary":"Custom pricing and terms","contactSales":true}],"summary":"From $49/month. No permanent free tier; free trial available. Annual billing includes one month free.","currency":"USD","freeTier":false,"sourceUrl":"https://trackjs.com/pricing/","retrievedAt":"2026-08-14T21:34:53.872Z","startingPrice":{"amount":49,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | mid |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |

## Capabilities (Error Tracking Software)

| Capability | Raygun | TrackJS |
|---|:--:|:--:|
| **Coverage** |  |  |
| Platforms covered | Full-stack | Frontend |
| Language / SDK coverage | JavaScript, Objective-C, Swift, Java, C#, Python, Ruby, Go and others; iOS 12+, | JavaScript |
| **Core** |  |  |
| Automatic error grouping | ✓ | ✓ |
| Release health / regression tracking | ✓ | - |
| **Enrichment** |  |  |
| Source-map de-minification | ✓ | ✓ |
| Native crash symbolication | ✓ | - |
| PII data scrubbing | ✓ | - |
| **Bundled signals** |  |  |
| Bundled session replay | ✗ | - |
| Bundled performance / APM | ✓ | ✗ |
| **Workflow** |  |  |
| Issue-tracker integration | ✓ | - |
| Alert rules / on-call routing | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |

*Source: Vioscale. Generated 2026-09-01T15:04:53.318Z. "-" = undocumented, not absent.*
