# Qualtrics CoreXM vs SurveyMonkey

| Attribute | Qualtrics CoreXM | SurveyMonkey |
|---|---|---|
| **Vioscale score** | 22.8 (26% (low)) | 50.7 (25% (low)) |
| deployment.options | `{"cloud":true}` | - |
| description.long | A web-based research system that enables organizations to create and deploy surveys across multiple channels (email, SMS, web, QR code), gather respondent feedback, and analyze results using advanced statistical methods. Includes integrated audience panels and AI trained on real survey data. | A platform for creating surveys and gathering feedback across market research, customer satisfaction, event planning, and employee listening programs. Includes built-in analytics, audience panels, and workflow automation through integrations. |
| integrations.count | 7 | 200 |
| integrations.list | `[{"name":"SAP Customer Experience"},{"name":"SAP Service Cloud"},{"name":"SAP Sales Cloud"},{"name":"Awardco"},{"name":"Canvas LMS"},{"name":"Tango Card"},{"name":"XM Institute"}]` | `[{"name":"Claude"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | - |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$420/month","commitment":"monthly","components":[{"kind":"fixed","amount":420,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"Contact sales","description":"Tailored to research volume and use cases","contactSales":true}],"summary":"From $420/month. Free trial available.","currency":"USD","sourceUrl":"https://www.qualtrics.com/articles/strategy-research/van-westendorp-pricing-studies-explained/","retrievedAt":"2026-08-19T22:00:14.633Z","startingPrice":{"amount":420,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Basic","description":"Limited responses per survey","contactSales":false},{"free":false,"name":"Individuals","description":"Advanced tools for individual users with flexible billing","contactSales":false},{"free":false,"name":"Teams","description":"Survey tools, branding controls, and real-time collaboration for growing teams","contactSales":false},{"free":false,"name":"Enterprise","description":"Secure access, admin tools, and powerful integrations at organizational scale","contactSales":true}],"freeTier":true,"sourceUrl":"https://www.surveymonkey.com/curiosity/video-streaming-services-van-westendorp-pricing-analysis/","retrievedAt":"2026-08-19T22:00:59.862Z"}` |
| pricing.free_tier | - | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | high | low |
| pricing.starting_price | `{"amount":420,"currency":"USD"}` | - |
| pricing.transparent | no | no |

## Capabilities (Survey Tools)

| Capability | Qualtrics CoreXM | SurveyMonkey |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Advanced skip logic branching | - | - |
| Matrix likert scale question types | - | - |
| Anonymous response data masking | - | - |
| Cross tabulation statistical reporting | - | - |
| Offline kiosk data collection apps | - | - |
| AI sentiment analysis of open text | - | - |
| Salesforce hubspot CRM sync | - | - |
| Tableau powerbi analytics sync | - | - |
| Mailchimp activecampaign distribution sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T14:31:09.507Z. "-" = undocumented, not absent.*