# Qualtrics vs UserVoice

| Attribute | Qualtrics | UserVoice |
|---|---|---|
| **Vioscale score** | 26 (3% (low)) | 22 (30% (low)) |
| deployment.options | - | `{"cloud":true}` |
| description.long | Qualtrics provides experience management software that gathers customer and employee insights across multiple channels and automates actions based on those insights. It helps organizations understand satisfaction drivers, predict customer churn, and optimize experiences across various business functions. | UserVoice centralizes customer feedback from multiple channels and automatically enriches it with business data. It helps product, sales, marketing, and support teams access unified customer intelligence tied to revenue impact, enabling data-driven decision-making without manual synthesis. |
| integrations.count | 7 | 7 |
| integrations.list | `[{"name":"SAP Service Cloud"},{"name":"SAP Sales Cloud"},{"name":"Canvas LMS"},{"name":"Tango Card"},{"name":"Awardco"},{"name":"XM Institute NPS"},{"name":"CAHPS"}]` | `[{"name":"Salesforce"},{"name":"Gong"},{"name":"Zendesk"},{"name":"Gainsight"},{"name":"Jira"},{"name":"Azure DevOps"},{"name":"Slack"}]` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"subscription","summary":"Pricing scales with feedback volume and integrations. 30-day free trial available.","freeTier":false,"sourceUrl":"https://uservoice.com/pricing","retrievedAt":"2026-08-18T21:38:46.506Z","freeTrialDays":30}` |
| pricing.free_tier | - | no |
| pricing.model | commercial | commercial |
| pricing.price_level | - | unknown |
| pricing.transparent | - | no |
| security.gdpr | - | yes |
| security.soc2 | - | yes |

## Capabilities (Customer Feedback)

| Capability | Qualtrics | UserVoice |
|---|:--:|:--:|
| **Capabilities** |  |  |
| In app microsurvey | - | - |
| Embedded web widget | - | - |
| Mobile SDK | - | - |
| Public upvote board | - | - |
| Public roadmap | - | - |
| Review aggregation | - | - |
| Sentiment text analytics | - | - |
| Nps csat ces tracking | - | - |
| CRM integration | - | - |
| Engineering ticket sync | - | - |
| Chat integration | - | - |
| SOC2 type ii | - | - |
| Self host option | - | - |

*Source: Vioscale. Generated 2026-09-01T16:46:22.664Z. "-" = undocumented, not absent.*