# ProPhoenix CAD/RMS vs SoundThinking (ShotSpotter)

| Attribute | ProPhoenix CAD/RMS | SoundThinking (ShotSpotter) |
|---|---|---|
| **Vioscale score** | 48 (6% (low)) | 50.4 (14% (low)) |
| deployment.options | - | `{"cloud":true}` |
| description.long | - | A suite of public safety tools combining real-time gunfire and vehicle detection with investigative analytics and cross-agency data integration to improve incident response and investigation efficiency. |
| features.capabilities | - | `{"deployment_model":"cloud_native_govtech","stateramp_or_fedramp_authorized":false,"computer_aided_dispatch_cad_routing":false,"jail_management_system_jms_and_booking":false,"nibrs_ucr_federal_crime_reporting_export":false,"esri_arcgis_live_unit_tracking_and_routing":false,"ncic_state_federal_warrant_database_querying":false,"records_management_system_rms_police_reports":true,"mobile_data_terminal_mdt_patrol_car_interface":false,"e911_and_rapidsos_location_telemetry_ingestion":false,"chain_of_custody_physical_digital_evidence_tracking":false,"cjis_criminal_justice_information_services_compliance":true}` |
| market.availability | - | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"regional","availableCountries":["US","UY"],"notAvailableCountries":[]}` |
| platform.support | - | `{"web":true}` |
| pricing.model | commercial | - |
| security.certifications | - | `[{"name":"SOC 2","level":"Security, Availability, and Confidentiality Trust Services Categories","status":"active","evidenceUrl":"https://www.soundthinking.com/security-and-trust"},{"name":"HIPAA","status":"active"},{"name":"CJIS Security Policy","status":"active"}]` |
| security.disclosure_policy | - | yes |
| security.hipaa | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | - | https://www.soundthinking.com/security-and-trust |

## Capabilities (Public Safety Software)

| Capability | ProPhoenix CAD/RMS | SoundThinking (ShotSpotter) |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | Cloud native govtech |
| Computer aided dispatch cad routing | - | ✗ |
| Records management system rms police reports | - | ✓ |
| Mobile data terminal mdt patrol car interface | - | ✗ |
| Nibrs ucr federal crime reporting export | - | ✗ |
| Ncic state federal warrant database querying | - | ✗ |
| Esri arcgis live unit tracking and routing | - | ✗ |
| Jail management system jms and booking | - | ✗ |
| Chain of custody physical digital evidence tracking | - | ✗ |
| E911 and rapidsos location telemetry ingestion | - | ✗ |
| Cjis criminal justice information services compliance | - | ✓ |
| Stateramp or fedramp authorized | - | ✗ |

*Source: Vioscale. Generated 2026-09-01T17:41:22.482Z. "-" = undocumented, not absent.*