# Praxedo vs Synchroteam

**Leader by Vioscale score:** Synchroteam

| Attribute | Praxedo | Synchroteam |
|---|---|---|
| **Vioscale score** | 45.3 (46% (low)) | 52.3 (39% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A web-based platform that manages field technician schedules and work orders with real-time activity tracking and automated route planning to improve coordination between office staff, field teams, and customers. | Synchroteam enables organizations to manage mobile workers by providing real-time scheduling, dispatch, GPS tracking, job management, inventory control, and customer communication tools through web and mobile applications. |
| features.capabilities | `{"trade_focus":"general","work_orders":true,"gps_tracking":true,"pricing_model":"quote","dispatch_board":true,"mobile_offline":true,"target_segment":"smb","deployment_archive":"standalone_enterprise_cloud","algorithmic_dynamic_route_optimization":true}` | - |
| integrations.count | 3 | 2 |
| integrations.list | `[{"name":"Salesforce"},{"name":"QuickBooks"},{"name":"MSBC"}]` | `[{"name":"QuickBooks Online"},{"name":"Zapier"}]` |
| market.availability | `{"primaryMarkets":["US","CA"],"availabilityScope":"regional","availableCountries":["US","CA"],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Basic","summary":"$39/user/month","features":["Centralized resource and client data repository","Work order data centralization and qualification","Manual scheduling via drag & drop on maps and calendars","Mobile app with offline mode and real-time syncing","Technician geo-location via mobile devices","PDF reports and billing line items"],"minSeats":5,"commitment":"monthly","components":[{"kind":"per_unit","unit":"user","amount":39,"period":"month","currency":"USD"}],"description":"For small businesses","contactSales":false},{"free":false,"name":"Advanced","summary":"$69/user/month","features":["Ability to group work orders by routes and projects","Criteria-based appointment booking module","Pre-set configuration and route planning","Automated alerts on work orders at risk of delay"],"minSeats":5,"commitment":"monthly","components":[{"kind":"per_unit","unit":"user","amount":69,"period":"month","currency":"USD"}],"description":"For SMBs","contactSales":false},{"free":false,"name":"Optimized","summary":"$99/user/month","features":["Project Management Module","Assisted, algorithm-based scheduling (SmartScheduler)","Self-scheduling of work orders","Real-time customer notifications via email/SMS","Simplified data search and export using configurable filters"],"minSeats":5,"commitment":"monthly","components":[{"kind":"per_unit","unit":"user","amount":99,"period":"month","currency":"USD"}],"description":"For SMBs","contactSales":false},{"free":false,"name":"Automated","summary":"$149/user/month","features":["Real-time automated scheduling powered by AI (Automatic SmartScheduler)","Vehicle stock tracking","Automated quality control with AI-verified photos for work orders","Real-time operational dashboard","Integration with mobile payment terminals","Time sheet control and validation","KPI monitoring with customizable dashboards"],"minSeats":5,"commitment":"monthly","components":[{"kind":"per_unit","unit":"user","amount":149,"period":"month","currency":"USD"}],"description":"For mid-sized businesses","contactSales":false},{"free":false,"name":"Large Enterprises","summary":"Customized pricing","description":"Customized plans","contactSales":true}],"addOns":[{"name":"Appointment Portal"},{"name":"Video-Assistance (ViiBE)"}],"summary":"From $39/user/month (minimum 5 users). Customized plans available for large enterprises.","currency":"USD","freeTier":false,"sourceUrl":"https://www.praxedo.com","retrievedAt":"2026-08-03T11:56:48.339Z","startingPrice":{"amount":39,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$39/user/month when billed annually, $49/user/month when billed monthly","features":["Job management and search","Scheduling and dispatch","Mobile apps (iOS/Android)","Customer portal","GPS tracking and maps","Invoicing and quotations","Inventory management","Contract management","Web services API","No setup or hosting fees"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":39,"period":"month","currency":"USD"}],"description":"Includes all features except Route Optimization","contactSales":false},{"free":false,"name":"Premium","summary":"$64/user/month when billed annually, $79/user/month when billed monthly","features":["All Standard features","Route optimization"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":64,"period":"month","currency":"USD"}],"description":"Includes all features including Route Optimization","contactSales":false}],"summary":"From $39/user/month billed annually. Free 14-day trial, no credit card required.","currency":"USD","freeTier":false,"sourceUrl":"https://www.synchroteam.com/pricing.php","retrievedAt":"2026-08-24T21:03:35.656Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":39,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | no |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | mid |
| pricing.starting_price | - | `{"amount":39,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | - |
| security.gdpr | yes | yes |
| security.iso27001 | yes | - |

## Capabilities (Field Service Management Software)

| Capability | Praxedo | Synchroteam |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | - |
| **Platform** |  |  |
| Mobile app with offline mode | ✓ | - |
| Dispatch / scheduling board | ✓ | - |
| Work-order management | ✓ | - |
| **Quote-to-cash** |  |  |
| Quoting / estimates | - | - |
| Invoicing + in-field payments | - | - |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | - |
| Inventory / parts management | - | - |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | - | - |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | - | - |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | - |
| SOC 2 Type II | - | - |
| **Pricing** |  |  |
| Pricing model | Quote / contact sales | - |
| **Market** |  |  |
| Target segment | SMB / growing contractor | - |

*Source: Vioscale. Generated 2026-09-01T16:33:29.662Z. "-" = undocumented, not absent.*