# PointClickCare vs Redox

| Attribute | PointClickCare | Redox |
|---|---|---|
| **Vioscale score** | 59.8 (29% (low)) | 53.7 (60% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | EHR and healthcare software serving skilled nursing facilities and other care settings. | Intelligent healthcare data integration platform that unifies interoperability, workflow orchestration, and AI readiness. Redox enables organizations to connect systems, normalize clinical data, and activate insights at scale. |
| features.capabilities | `{"care_setting":"specialty","product_type":"ehr","target_segment":"clinic"}` | `{"hipaa":true,"hitrust":true,"deployment":"cloud","care_setting":"cross","pricing_model":"quote","target_segment":"enterprise"}` |
| integrations.count | - | 7 |
| integrations.list | - | `[{"name":"CommonWell"},{"name":"TEFCA"},{"name":"Microsoft Azure"},{"name":"Google Cloud"},{"name":"AWS"},{"name":"Databricks"},{"name":"Snowflake"}]` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"hybrid","plans":[{"free":false,"name":"Sandbox","summary":"$15k/year starting","features":["Developer environment & testing","FHIR sandbox with simulated patient data","Real-time traffic alerts","Granular event logging","Multi-factor authentication (MFA)","Role-Based Access Control (RBAC)","Audit APIs"],"commitment":"annual","components":[{"kind":"fixed","amount":15000,"period":"year","currency":"USD"}],"description":"For digital health startups (<500 employees) to build and validate prototypes in a safe development environment","contactSales":false},{"free":false,"name":"Core","summary":"$35k/year starting","features":["All Sandbox features","Live production subscriptions","Managed VPN endpoints","Data mapping and writeback","Platform API access","Automated polling","AI-powered capabilities (AI Assistant Suite, MCP server)","24/7 technical support","Dedicated message queue management","Automated elastic scaling"],"commitment":"annual","components":[{"kind":"fixed","amount":35000,"period":"year","currency":"USD"}],"description":"For teams needing secure production workflows with enterprise-grade support","contactSales":false},{"free":false,"name":"Advanced","summary":"Contact sales","features":["All Core features","Content-based routing","Conditional routing logic","Message bundling/fetching","Visual workflow mapping"],"commitment":"annual","description":"For teams requiring maximum flexibility with advanced data orchestration and custom workflows","contactSales":true}],"addOns":[{"name":"Managed Services"}],"summary":"From $15k/year (Sandbox) or $35k/year (Core) plus transparent consumption-based costs. Hybrid model with platform infrastructure fees and usage-based metered pricing.","currency":"USD","freeTier":false,"sourceUrl":"https://www.redoxengine.com/","retrievedAt":"2026-08-03T12:17:28.771Z","startingPrice":{"amount":15000,"period":"month","currency":"USD"},"billingPeriods":["year"]}` |
| pricing.free_tier | - | no |
| pricing.model | - | quote |
| pricing.price_level | - | unknown |
| pricing.transparent | - | no |
| reliability.sla_pct | - | 99.95 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.hipaa | yes | yes |
| security.pci | yes | - |
| security.soc2 | yes | yes |

## Capabilities (Healthcare Software)

| Capability | PointClickCare | Redox |
|---|:--:|:--:|
| **Core** |  |  |
| Product type | EHR/EMR | - |
| Care setting | Specialty / behavioral | Cross-setting |
| **Compliance** |  |  |
| HIPAA compliant / BAA available | - | ✓ |
| ONC Health IT certified | - | - |
| HITRUST CSF certified | - | ✓ |
| **Clinical** |  |  |
| e-Prescribing with EPCS (controlled substances) | - | - |
| Built-in telehealth / video visits | - | - |
| **Interoperability** |  |  |
| Interoperability standards | - | - |
| **Engagement** |  |  |
| Patient portal | - | - |
| **Financial** |  |  |
| Revenue-cycle / medical billing | - | - |
| **Deployment** |  |  |
| Deployment | - | Cloud / SaaS |
| **Pricing** |  |  |
| Pricing model | - | Quote / contact sales |
| **Market** |  |  |
| Target segment | Clinic / group practice | Enterprise / life sciences |

*Source: Vioscale. Generated 2026-09-01T17:06:52.124Z. "-" = undocumented, not absent.*