# Plivo vs Stream

**Leader by Vioscale score:** Stream

| Attribute | Plivo | Stream |
|---|---|---|
| **Vioscale score** | 72.9 (62% (medium)) | 73 (62% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Platform for building and deploying voice AI agents with transparent usage-based pricing, offering both code-based and no-code development paths on carrier-grade telephony infrastructure. | Platform providing real-time chat messaging, video calling, livestreaming, activity feeds, and AI moderation APIs with SDKs for building multi-modal applications at scale. |
| features.capabilities | `{"sms":true,"chat":true,"voice":true,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"global","usage_pricing_transparent":true}` | `{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}` |
| integrations.count | 9 | 1 |
| integrations.list | `[{"name":"LiveKit"},{"name":"Pipecat"},{"name":"OpenAI"},{"name":"Google Gemini"},{"name":"Deepgram"},{"name":"Cartesia"},{"name":"ElevenLabs"},{"name":"Vapi"},{"name":"OpenAI Realtime"}]` | `[{"name":"Datadog"}]` |
| market.availability | `{"primaryMarkets":["US","IN","GB"],"availabilityScope":"global","availableCountries":["US","IN","GB"],"notAvailableCountries":[]}` | - |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"Pay as you go","summary":"From $0.003/min (inbound) to $0.04/min (AI agents). $10 free credits.","features":["Voice AI agents","SIP Trunking (outbound & inbound)","Audio Streaming","Phone Numbers","Verify API"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.04,"currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.0072,"currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.003,"currency":"USD"},{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.0372,"currency":"USD"},{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.0242,"currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.004,"currency":"USD"}],"description":"Flexible usage-based pricing with free trial credits","contactSales":false,"includedLimits":{"concurrency":"2 RPS & 50 call concurrency","monthly_cap":"$2,500","free_credits":"$10"}},{"free":false,"name":"Enterprise","summary":"Starts at $1,000/month with custom pricing and volume discounts.","features":["All Pay as you go features","SMS","WhatsApp","Verify API","Shortcodes & custom sender IDs","Volume discounts","Custom billing intervals","Custom concurrency","HIPAA compliance","BAA compliance","SSO"],"components":[{"kind":"fixed","amount":1000,"period":"month","currency":"USD"}],"description":"Custom pricing for high-volume needs","contactSales":true,"includedLimits":{"coverage":"190+ countries"}}],"summary":"From $0.003/min to $0.04/min for voice. $10 free credits. Enterprise from $1,000/month.","currency":"USD","freeTier":true,"sourceUrl":"https://www.plivo.com","retrievedAt":"2026-08-05T14:10:48.822Z"}` | `{"type":"hybrid","plans":[{"free":true,"name":"Build","summary":"Free","features":["All Chat features","Community Support","No credit card required"],"description":"Free tier for makers","contactSales":false,"includedLimits":{"mau":"1,000","channels":"up to 500K","message_storage":"up to 5M messages","concurrent_connections":"100"}},{"free":false,"name":"Start","summary":"$399/mo billed annually, $499/mo monthly","features":["Advanced Moderation & Filters","Global EDGE Network","Offline Support","Data Export"],"components":[{"kind":"fixed","amount":399,"period":"month","currency":"USD"}],"description":"Robust Chat features","contactSales":false,"includedLimits":{"mau":"10,000","channels":"up to 1M","message_storage":"up to 10M messages","concurrent_connections":"500"}},{"free":false,"name":"Elevate","summary":"$599/mo billed annually, $675/mo monthly","features":["All Start features","Multi Tenancy/Teams","Advanced Search","HIPAA","Message Translations"],"components":[{"kind":"fixed","amount":599,"period":"month","currency":"USD"}],"description":"Start features plus multi-tenancy and advanced capabilities","contactSales":false,"includedLimits":{"mau":"10,000","concurrent_connections":"500"}},{"free":false,"name":"Enterprise","summary":"Contact for pricing","features":["Scale to millions of users","AI Moderation","99.999% SLA","Dedicated Servers","Shared Slack Channel","Onboarding Services","Migration Guarantee","24/7 Support","SAML/SSO","Datadog Integration"],"description":"Enterprise-grade service with volume discounts and premium support","contactSales":true}],"addOns":[{"name":"MAU Overage","components":[{"per":{"qty":1,"unit":"user"},"kind":"metered","amount":0.09,"currency":"USD"}]},{"name":"Concurrent Connections Overage","components":[{"per":{"qty":1,"unit":"concurrent"},"kind":"metered","amount":0.99,"currency":"USD"}]},{"name":"Stored Message Overage","components":[{"per":{"qty":1000000,"unit":"messages"},"kind":"metered","amount":6,"currency":"USD"}]}],"summary":"From $399/mo billed annually. Free tier available.","currency":"USD","freeTier":true,"sourceUrl":"https://getstream.io","retrievedAt":"2026-08-04T08:34:00.374Z","startingPrice":{"amount":399,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | commercial |
| pricing.price_level | low | high |
| pricing.starting_gbp | - | 399 |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.99 | 99.999 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | - | yes |
| security.soc2 | yes | yes |

## Capabilities (Communication APIs)

| Capability | Plivo | Stream |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | ✓ | - |
| Voice | ✓ | ✓ |
| WhatsApp | ✓ | - |
| RCS | - | - |
| Transactional email | - | - |
| Video / real-time | - | ✓ |
| In-app chat | ✓ | ✓ |
| Verify / OTP / 2FA | ✓ | - |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | - | - |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✓ |

*Source: Vioscale. Generated 2026-08-07T00:06:53.550Z. "-" = undocumented, not absent.*