# Pipedrive vs Pipeliner CRM

**Leader by Vioscale score:** Pipedrive

| Attribute | Pipedrive | Pipeliner CRM |
|---|---|---|
| **Vioscale score** | 83.2 (71% (medium)) | 58.2 (53% (medium)) |
| content.faq | `[{"answer":"Pipedrive is a cloud-based sales customer relationship management platform that helps sales teams organize prospects, track deals, and automate their sales processes. It emphasizes visual pipeline management using kanban-style boards and is built around activity-based selling, prioritizing concrete actions that advance sales outcomes.","source":"https://www.pipedrive.com","question":"What is Pipedrive and what is it designed for?","confidence":0.95},{"answer":"Pipedrive is proprietary, commercial software offered as a Software-as-a-Service product. It is not open-source and is privately held, backed by investment from Vista Equity Partners.","source":"https://www.pipedrive.com/en/about","question":"Is Pipedrive open-source or commercial software?","confidence":0.95},{"answer":"Pipedrive operates on a freemium model with a 14-day free trial that does not require a credit card. After the trial expires, access to the platform requires a paid subscription, with multiple tiers available to accommodate different team sizes and feature requirements.","source":"https://www.pipedrive.com","question":"What is Pipedrive's pricing model?","confidence":0.92},{"answer":"Pipedrive supports over 500 third-party integrations through its marketplace, including popular tools like Zapier, Slack, Zoom, Gmail, Microsoft Teams, QuickBooks, and Trello. The platform also provides a free API and webhook support for building custom integrations.","source":"https://www.pipedrive.com/en/integrations","question":"How many integrations does Pipedrive support?","confidence":0.94},{"answer":"Pipedrive is accessible as a web application via any browser and offers native mobile applications for iOS and Android. This allows sales teams to access their pipeline and customer data from desktop, tablet, or smartphone.","source":"https://www.pipedrive.com","question":"What platforms and devices can access Pipedrive?","confidence":0.93},{"answer":"Pipedrive includes an AI sales assistant that provides personalized recommendations, AI-powered email writing, email summarization, and automated sales report generation. These features help sales teams save time on administrative tasks and gain data-driven insights into deal progression.","source":"https://www.pipedrive.com/en/features","question":"Does Pipedrive include artificial intelligence features?","confidence":0.91},{"answer":"Pipedrive serves over 100,000 companies across 179 countries and facilitates approximately 100 million deals annually on its platform. The company was founded in Estonia in 2010 and has grown to employ over 850 people across eight countries.","source":"https://www.pipedrive.com/en/about","question":"How large is Pipedrive's user base and market presence?","confidence":0.94},{"answer":"Common alternatives to Pipedrive include HubSpot, Salesforce, Microsoft Dynamics 365, Zoho CRM, and Freshsales, among others. These platforms serve similar sales management functions but differ in complexity, pricing, and feature depth, with some targeting enterprise markets while others focus on small-to-medium-sized businesses.","source":"https://www.pipedrive.com","question":"What are common alternatives to Pipedrive?","confidence":0.88}]` | `[{"answer":"Pipeliner is a cloud-based sales management platform designed specifically for sales professionals. It emphasizes an intuitive user interface and offers tools for managing leads, deals, and customer relationships. The platform supports customization to match your sales process and provides integrations with other business tools.","source":"https://www.pipelinecrm.com","question":"What is Pipeliner CRM?","confidence":0.95},{"answer":"Pipeliner CRM is designed specifically for sales professionals and teams. The platform emphasizes a sales-centric user experience and provides tools for managing leads, deals, and customer relationships.","source":"https://www.pipelinecrm.com","question":"Who is Pipeliner CRM designed for?","confidence":0.9},{"answer":"Pipeliner uses a subscription-based pricing model with per-user charges. You can choose between monthly and annual billing periods, with annual billing providing cost savings compared to monthly. There is no free plan, but a 14-day free trial is available for evaluation.","source":"https://www.pipelinecrm.com","question":"What pricing options does Pipeliner CRM offer?","confidence":0.95},{"answer":"Yes, Pipeliner offers a 14-day free trial. This allows you to evaluate the platform's features without making an initial payment commitment.","source":"https://www.pipelinecrm.com","question":"Can I try Pipeliner CRM before committing?","confidence":1},{"answer":"Yes, Pipeliner CRM includes a mobile app. This enables you to access and manage your sales information and activities from any mobile device.","source":"https://www.pipelinecrm.com","question":"Does Pipeliner CRM have a mobile app?","confidence":0.9},{"answer":"Pipeliner CRM includes built-in integrations with Gmail for email and QuickBooks for accounting. The platform also provides API access to support custom integrations with other business applications.","source":"https://www.pipelinecrm.com","question":"What integrations does Pipeliner CRM support?","confidence":0.85},{"answer":"Key features include contact and company management, sales pipeline and deal tracking, email integration, workflow automation, custom fields, reporting dashboards, and electronic signature capabilities. The platform also supports marketing automation and offers API access for developers.","source":"https://www.pipelinecrm.com","question":"What are the main features in Pipeliner CRM?","confidence":0.9},{"answer":"Pipeliner CRM is a fully cloud-based application accessed through a web browser. This cloud deployment means there is no software installation required and the platform is accessible from any device with internet connectivity.","source":"https://www.pipelinecrm.com","question":"How is Pipeliner CRM deployed?","confidence":0.95}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based sales management platform that helps teams organize leads, manage pipelines, and automate workflows. It includes email sync, reporting, AI-powered recommendations, and integrations with 500+ business applications. | A cloud-based CRM platform designed for sales teams to manage customer contacts, sales pipelines, and deals with automation, email integration, reporting, and data enrichment capabilities. |
| features.capabilities | `{"api_access":true,"mobile_app":true,"forecasting":true,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}` | `{"api_access":true,"mobile_app":false,"forecasting":false,"lead_scoring":false,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}` |
| integrations.count | 500 | 1 |
| integrations.list | `[{"name":"Zapier"},{"name":"WhatsApp Business"},{"name":"Surfe"},{"name":"JustCall"},{"name":"Microsoft Teams"},{"name":"Google Meet"},{"name":"Gmail"},{"name":"Outlook"},{"name":"Zoom"},{"name":"Lemlist"},{"name":"PandaDoc"},{"name":"QuickBooks"},{"name":"sevdesk"},{"name":"Lexware"},{"name":"Asana"},{"name":"SMS API"},{"name":"SallyAI"},{"name":"LinkedIn"},{"name":"CloudTalk"}]` | `[{"name":"Zapier"}]` |
| market.availability | `{"hqCountry":"EE","primaryMarkets":["GB","US","EE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Lite","summary":"£14/seat/month or £168/seat/year","features":["View and manage leads, deals, contacts, calendar events","Lead, calendar and pipeline management","AI-powered report generation","Real-time sales feed with task tracking","500+ integrations including Zapier, Zoom, Lemlist"],"components":[{"kind":"per_unit","unit":"seat","amount":14,"period":"month","currency":"GBP"},{"kind":"fixed","amount":168,"period":"year","currency":"GBP"}],"description":"Basic sales organization with lead and pipeline management, AI-powered reporting, real-time sales feed, and 500+ integrations","contactSales":false},{"free":false,"name":"Growth","summary":"£39/seat/month or £468/seat/year","features":["Lite plan features","Full email sync with Gmail, Outlook tracking","Bulk email sending with open and click tracking","Workflow automations and email sequences","Subscription billing and revenue forecasting","Meeting scheduler and contact timeline"],"components":[{"kind":"per_unit","unit":"seat","amount":39,"period":"month","currency":"GBP"},{"kind":"fixed","amount":468,"period":"year","currency":"GBP"}],"description":"Email sync with tracking, workflow automations, nurturing sequences, subscription billing and forecasting, meeting scheduler","contactSales":false},{"free":false,"name":"Premium","summary":"£59/seat/month or £708/seat/year (Most Popular)","features":["Growth plan features","LeadBooster for lead generation and routing","Custom lead scoring models and company data enrichment","AI-powered email tools with team inboxes","Contracts and e-signature support","Enhanced data customization with required and formula fields","Group and individual-level access controls"],"components":[{"kind":"per_unit","unit":"seat","amount":59,"period":"month","currency":"GBP"},{"kind":"fixed","amount":708,"period":"year","currency":"GBP"}],"description":"Lead generation via LeadBooster, custom lead scoring, AI email tools, contracts with e-signatures, advanced customization and permissions","contactSales":false},{"free":false,"name":"Ultimate","summary":"£79/seat/month or £948/seat/year","features":["Premium plan features","Account security with suspicious activity alerts","Password requirements and IP/time-based access restrictions","Phone and email data enrichment for outreach","Sandbox testing environment","Extended phone support (Mon-Fri, 7am-11pm CET/CEST)","Partner discounts (20% PandaDoc/CloudTalk, 15% Surfe)"],"components":[{"kind":"per_unit","unit":"seat","amount":79,"period":"month","currency":"GBP"},{"kind":"fixed","amount":948,"period":"year","currency":"GBP"}],"description":"Enhanced security with activity alerts and access restrictions, phone/email data enrichment, sandbox testing, extended phone support, partner discounts","contactSales":false}],"addOns":[{"name":"LeadBooster","components":[{"kind":"fixed","amount":32.5,"period":"month","currency":"GBP"}]},{"name":"Projects","components":[{"kind":"fixed","amount":16,"period":"month","currency":"GBP"}]},{"name":"Campaigns","components":[{"kind":"fixed","amount":13.33,"period":"month","currency":"GBP"}]},{"name":"Web Visitors","components":[{"kind":"fixed","amount":41,"period":"month","currency":"GBP"}]},{"name":"Smart Docs","components":[{"kind":"fixed","amount":32.5,"period":"month","currency":"GBP"}]}],"summary":"From £14/seat/month, billed monthly or annually (save 42% with annual). 14-day free trial, no credit card required.","currency":"GBP","freeTier":false,"sourceUrl":"https://www.pipedrive.com/en/pricing","retrievedAt":"2026-08-14T15:29:04.077Z","freeTrialDays":14,"startingPrice":{"amount":14,"period":"month","currency":"GBP"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Start","summary":"$25/user/mo (annual) or $29/user/mo (monthly)","features":["1 Sales Pipeline","Contact/people management","250 active deals","Company/customer management","Unlimited file storage","Deal and activity reporting","Import Excel/CSV data","25 custom fields","Required fields and locked fields","Task templates","1 automation rule","Email tracking","Goal dashboard and reporting","SSO"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":25,"period":"month","currency":"USD"}],"description":"For small sales teams managing leads and basic pipeline tracking","contactSales":false,"includedLimits":{"deals":"250","pipelines":"1","automations":"1","custom_fields":"25"}},{"free":false,"name":"Develop","summary":"$33/user/mo (annual) or $39/user/mo (monthly)","features":["2 Sales Pipelines","Contact/people management","2,500 active deals","Company/customer management","Unlimited file storage","Unlimited deal and activity reporting","Unlimited data exports","35 custom fields","Conditional formatting","Advanced de-duplication","10 automation rules","Unlimited email tracking","Email templates and bulk email","Email drip campaigns","Advanced visibility controls","2 free read-only users","Project management with milestones","List, Kanban, Gantt views","Goal dashboard and reporting","SSO"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":33,"period":"month","currency":"USD"}],"description":"Adds project management and advanced features for growing sales teams","contactSales":false,"includedLimits":{"deals":"2500","pipelines":"2","automations":"10","custom_fields":"35"}},{"free":false,"name":"Grow","summary":"$49/user/mo (annual) or $59/user/mo (monthly)","features":["5 Sales Pipelines","Contact/people management","Unlimited active deals","Company/customer management","Unlimited file storage","Unlimited deal and activity reporting","Unlimited data exports","Unlimited custom fields","Conditional formatting","Advanced de-duplication","20 automation rules","Unlimited email tracking","Email templates, bulk email, drip campaigns","eSign and contract management","Advanced visibility and external sharing","5 free read-only users","Deal intelligence fields","Performance analytics and reporting","Project management with milestones and templates","Client guest access","Goal dashboard and reporting","Unlimited teams","SSO"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":49,"period":"month","currency":"USD"}],"description":"Includes advanced automation, analytics, and comprehensive email capabilities","contactSales":false,"includedLimits":{"deals":"Unlimited","pipelines":"5","automations":"20","custom_fields":"Unlimited"}},{"free":false,"name":"Enterprise","summary":"Custom pricing with enterprise-grade security and dedicated support","features":["20 Sales Pipelines","Unlimited active deals","People and company management","Unlimited file storage","Enterprise-grade security","Success support manager","Custom features and configuration"],"description":"Custom solution with enterprise-grade security and dedicated support","contactSales":true,"includedLimits":{"deals":"Unlimited","pipelines":"20","custom_fields":"Unlimited"}}],"addOns":[{"name":"Pipeline Connect","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"},{"kind":"fixed","amount":249,"period":"month","currency":"USD"}]},{"name":"Data Enrichment","components":[{"kind":"fixed","amount":19,"period":"month","currency":"USD"},{"kind":"fixed","amount":37,"period":"month","currency":"USD"},{"kind":"fixed","amount":69,"period":"month","currency":"USD"}]}],"summary":"From $25/user/month (annual billing). 14-day free trial, no credit card required.","currency":"USD","freeTier":false,"sourceUrl":"https://pipelinecrm.com/pricing/","retrievedAt":"2026-08-14T10:22:54.011Z","freeTrialDays":14,"startingPrice":{"amount":25,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | commercial |
| pricing.price_level | low | mid |
| pricing.transparent | yes | yes |
| release.cadence_days | 30 | - |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |

## Capabilities (CRM Software)

| Capability | Pipedrive | Pipeliner CRM |
|---|:--:|:--:|
| **Core** |  |  |
| Contact & account management | ✓ | ✓ |
| Deal / pipeline management | ✓ | ✓ |
| Lead scoring | ✓ | ✗ |
| **Communication** |  |  |
| Email sync & tracking | ✓ | ✓ |
| **Automation** |  |  |
| Marketing automation | ✓ | ✓ |
| Workflow automation | ✓ | ✓ |
| **Insight** |  |  |
| Reporting & dashboards | ✓ | ✓ |
| Sales forecasting | ✓ | ✗ |
| **Access** |  |  |
| Native mobile app | ✓ | ✗ |
| **Extensibility** |  |  |
| Public API | ✓ | ✓ |
| Custom fields & objects | ✓ | ✓ |

*Source: Vioscale. Generated 2026-09-01T17:09:16.815Z. "-" = undocumented, not absent.*