# OpenObserve vs Papertrail

| Attribute | OpenObserve | Papertrail |
|---|---|---|
| **Vioscale score** | 60.8 (72% (medium)) | 58.1 (49% (low)) |
| activity.commits_last_30d | 100 | - |
| adoption.dependent_repos | 0 | - |
| adoption.github_stars | 21,485 | - |
| adoption.package_downloads_weekly | 187 | - |
| deployment.options | `{"cloud":true,"hybrid":true,"on_prem":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | A cost-effective, full-stack observability solution that ingests and monitors logs, traces, metrics, and real-user monitoring data with native OpenTelemetry support. Available as a managed cloud service or self-hosted open-source deployment, using compression and columnar storage to dramatically reduce infrastructure costs. | Cloud-based log aggregation service that collects logs from multiple sources and systems, providing centralized visibility with search, alerting, live-tailing, and archival capabilities. Designed for developers and operations teams to troubleshoot issues and maintain system uptime without complexity. |
| features.capabilities | `{"hosting":"both","alerting":true,"log_role":"backend","dashboards":true,"otel_support":"native","query_language":"SQL, PromQL, VRL","full_text_search":true,"retention_tiering":true,"structured_parsing":true,"object_store_backed":true}` | `{"hosting":"cloud","alerting":true,"log_role":"platform","live_tail":true,"dashboards":false,"otel_support":"none","pii_redaction":false,"query_language":"proprietary search + SQL (Hive for archives)","full_text_search":true,"retention_tiering":true,"structured_parsing":true,"object_store_backed":true}` |
| integrations.count | 9 | 15 |
| integrations.list | `[{"name":"OpenTelemetry"},{"name":"Prometheus"},{"name":"SQL"},{"name":"PromQL"},{"name":"Apache Parquet"},{"name":"Amazon S3"},{"name":"Google Cloud Storage"},{"name":"Azure Blob Storage"},{"name":"MinIO"}]` | `[{"name":"Zapier"},{"name":"Teams"},{"name":"PagerDuty"},{"name":"Google Sheets"},{"name":"Kubernetes"},{"name":"DigitalOcean"},{"name":"AppOptics"},{"name":"Snap Agent"},{"name":"S3"},{"name":"Hadoop"},{"name":"Hive"},{"name":"HTTP webhooks"},{"name":"Email"},{"name":"remote_syslog2"},{"name":"Unix/BSD system logs"},{"name":"Windows"}]` |
| language.primary | TypeScript | - |
| license.spdx | AGPL-3.0 | - |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":false,"name":"Cloud","summary":"$0.50/GB ingestion, $0.01/GB query scan","features":["Full-stack observability","Logs, metrics, traces, RUM","SQL and PromQL query support","Retention included","Multi-tenancy","High availability clustering"],"commitment":"monthly","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.5,"currency":"USD"},{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.01,"currency":"USD"}],"description":"Fully managed cloud observability","contactSales":false},{"free":true,"name":"Self-Hosted Open Source","summary":"Free and open source","features":["Unlimited ingestion","OpenTelemetry native","Full platform access","Community support"],"description":"Community edition under AGPL-3.0 license","contactSales":false},{"free":false,"name":"Self-Hosted Enterprise","summary":"Contact sales for pricing","features":["SSO with custom auth providers","Role-based access control","Higher performance","Commercial support"],"description":"Enterprise edition with commercial features and support","contactSales":true}],"summary":"Free open-source tier; cloud at $0.50/GB ingestion with flat-rate model (no per-host, per-pod, or per-session meters).","currency":"USD","freeTier":true,"sourceUrl":"https://openobserve.ai/dynatrace_pricing_comparison/","retrievedAt":"2026-08-13T23:01:31.048Z","startingPrice":{"amount":0.01,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"16 GB/month - 1 day retention","summary":"$82/month","commitment":"monthly","components":[{"kind":"fixed","amount":82,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"data_transfer":"16GB/month"}},{"free":false,"name":"16 GB/month - 3 days retention","summary":"$103/month","commitment":"monthly","components":[{"kind":"fixed","amount":103,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"data_transfer":"16GB/month"}},{"free":false,"name":"16 GB/month - 7 days retention","summary":"$125/month","commitment":"monthly","components":[{"kind":"fixed","amount":125,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"data_transfer":"16GB/month"}},{"free":false,"name":"16 GB/month - 14 days retention","summary":"$150/month","commitment":"monthly","components":[{"kind":"fixed","amount":150,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"data_transfer":"16GB/month"}},{"free":false,"name":"16 GB/month - 30 days retention","summary":"$195/month","commitment":"monthly","components":[{"kind":"fixed","amount":195,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"data_transfer":"16GB/month"}}],"summary":"From $82/month. Free tier and 30-day free trial available. Also offers 8 GB, 25 GB, and 50 GB monthly plans with variable pricing.","currency":"USD","freeTier":true,"sourceUrl":"https://www.papertrail.com/blog/more-consistent-service-intervals-and-pricing/","retrievedAt":"2026-08-14T08:33:53.559Z","freeTrialDays":30,"startingPrice":{"amount":82,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | high |
| pricing.transparent | yes | yes |
| release.cadence_days | 4 | - |
| release.history | `[{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.92.2","date":"2026-08-17T13:48:31Z","type":"stable","version":"v0.92.2"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.92.1","date":"2026-08-14T07:09:54Z","type":"stable","version":"v0.92.1"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.92.0","date":"2026-08-07T09:52:55Z","type":"stable","version":"v0.92.0"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.92.0-rc4","date":"2026-08-06T14:07:21Z","type":"stable","version":"v0.92.0-rc4"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.92.0-rc3","date":"2026-08-05T09:35:23Z","type":"stable","version":"v0.92.0-rc3"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.91.5","date":"2026-07-30T06:22:17Z","type":"stable","version":"v0.91.5"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.91.4","date":"2026-07-27T17:14:48Z","type":"stable","version":"v0.91.4"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.91.3","date":"2026-07-21T17:26:40Z","type":"stable","version":"v0.91.3"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.91.2","date":"2026-07-17T07:57:06Z","type":"stable","version":"v0.91.2"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.92.0-rc2","date":"2026-07-14T05:34:04Z","type":"stable","version":"v0.92.0-rc2"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.91.1","date":"2026-07-02T12:07:17Z","type":"stable","version":"v0.91.1"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.92.0-rc1","date":"2026-07-01T16:56:05Z","type":"stable","version":"v0.92.0-rc1"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.91.0","date":"2026-06-22T18:33:57Z","type":"stable","version":"v0.91.0"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.91.0-rc3","date":"2026-06-18T03:34:08Z","type":"stable","version":"v0.91.0-rc3"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.91.0-rc2","date":"2026-06-11T14:28:29Z","type":"stable","version":"v0.91.0-rc2"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.91.0-rc1","date":"2026-06-05T13:58:35Z","type":"stable","version":"v0.91.0-rc1"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.90.3","date":"2026-05-26T06:45:50Z","type":"stable","version":"v0.90.3"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.90.2","date":"2026-05-22T18:09:02Z","type":"stable","version":"v0.90.2"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.90.1","date":"2026-05-21T16:25:50Z","type":"stable","version":"v0.90.1"},{"url":"https://github.com/openobserve/openobserve/releases/tag/v0.90.0","date":"2026-05-19T18:15:25Z","type":"stable","version":"v0.90.0"}]` | - |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | yes |
| security.gdpr | yes | yes |
| security.soc2 | yes | - |
| security.vulnerabilities | `{"count":0,"source":"https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=go&package_name=github.com%2Fopenobserve%2Fopenobserve&per_page=100","last_12m":0,"max_severity":null}` | - |

## Capabilities (Log Management Software)

| Capability | OpenObserve | Papertrail |
|---|:--:|:--:|
| **Core** |  |  |
| Pipeline role | Backend | End-to-end platform |
| **Search** |  |  |
| Full-text log search | ✓ | ✓ |
| Live tail / stream | - | ✓ |
| **Processing** |  |  |
| Structured parsing | ✓ | ✓ |
| PII redaction at ingest | - | ✗ |
| **Ops** |  |  |
| Log-based alerting | ✓ | ✓ |
| Dashboards / visualisation | ✓ | ✗ |
| **Storage** |  |  |
| Retention tiering | ✓ | ✓ |
| Object-store columnar backend | ✓ | ✓ |
| **Interop** |  |  |
| OpenTelemetry logs | Native | None |
| Query language | SQL, PromQL, VRL | proprietary search + SQL (Hive for archives) |
| **Deployment** |  |  |
| Hosting | Cloud + self-hosted | Cloud only |

*Source: Vioscale. Generated 2026-09-01T17:31:42.821Z. "-" = undocumented, not absent.*