# Open Loyalty vs Zinrelo

| Attribute | Open Loyalty | Zinrelo |
|---|---|---|
| **Vioscale score** | 30.7 (60% (medium)) | 29.5 (24% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A composable SaaS loyalty engine that integrates points systems, tier progressions, gamification, and 50+ behavioral mechanics into existing business systems via REST APIs, serving 100+ enterprise brands globally. | A loyalty program management platform that combines transactional rewards, user-generated content, and customer data tools to help consumer brands build and operate loyalty initiatives across online and offline channels. |
| features.capabilities | `{"iso_27001":true,"soc2_type_ii":false,"pricing_model":"active_members_tier","square_lightspeed_pos_sync":false,"in_store_point_of_sale_sync":true,"point_based_reward_balances":true,"vip_spend_tier_progressions":true,"klaviyo_mailchimp_marketing_sync":false,"experiential_non_monetary_rewards":true,"in_cart_automatic_point_redemption":false,"shopify_woocommerce_ecommerce_sync":false,"gamification_and_birthday_bonus_points":false}` | - |
| integrations.count | 1 | 150 |
| integrations.list | `[{"name":"AWS"}]` | `[{"name":"Shopify"},{"name":"Salesforce"},{"name":"Klaviyo"},{"name":"Magento"},{"name":"Hootsuite"},{"name":"Twitter"},{"name":"Dropbox"},{"name":"Mailchimp"},{"name":"HubSpot"},{"name":"Facebook Ads"},{"name":"Instagram"},{"name":"NetSuite"}]` |
| market.availability | `{"hqCountry":"PL","primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":["AU","AE","BR","CH","DE","GB","HK","KR","PL","SA","US"],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","summary":"Contact for quote; pricing based on monthly active members","freeTier":false,"sourceUrl":"https://www.openloyalty.io/pricing","retrievedAt":"2026-08-25T12:16:08.686Z"}` | `{"type":"quote","sourceUrl":"https://www.trueloyal.com/pricing","retrievedAt":"2026-08-19T13:43:40.401Z"}` |
| pricing.free_tier | no | - |
| pricing.model | quote | quote |
| pricing.price_level | unknown | unknown |
| pricing.transparent | no | no |
| reliability.sla_pct | 99.99 | - |
| security.gdpr | yes | yes |
| security.iso27001 | yes | - |
| security.soc2 | - | yes |

## Capabilities (Loyalty Programs)

| Capability | Open Loyalty | Zinrelo |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Point based reward balances | ✓ | - |
| Vip spend tier progressions | ✓ | - |
| In cart automatic point redemption | ✗ | - |
| Experiential non monetary rewards | ✓ | - |
| In store point of sale sync | ✓ | - |
| Gamification and birthday bonus points | ✗ | - |
| Shopify woocommerce ecommerce sync | ✗ | - |
| Square lightspeed POS sync | ✗ | - |
| Klaviyo mailchimp marketing sync | ✗ | - |
| SOC2 type ii | ✗ | - |
| ISO 27001 | ✓ | - |
| Pricing model | Active members tier | - |

*Source: Vioscale. Generated 2026-09-01T14:31:25.108Z. "-" = undocumented, not absent.*