# OneUptime vs Sorryâ„¢ App

**Leader by Vioscale score:** OneUptime

| Attribute | OneUptime | Sorryâ„¢ App |
|---|---|---|
| **Vioscale score** | 91 (75% (high)) | 49.9 (42% (low)) |
| deployment.options | `{"cloud":true,"on_prem":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | OneUptime replaces multiple observability and incident management tools by offering monitoring, incident management, status pages, on-call scheduling, logs management, APM, error tracking, and automated workflows in one platform. Available as open-source for self-hosting or as a managed SaaS service. | A hosted communication platform that enables organizations to keep customers informed about real-time system status, planned maintenance windows, and product updates through customizable status pages with multi-channel notifications. |
| features.capabilities | `{"soc2_type_ii":true,"pricing_model":"open_source","sso_saml_auth":true,"sms_subscribers":true,"email_subscribers":true,"custom_css_branding":true,"private_status_pages":true,"custom_domain_support":true,"maintenance_scheduling":true,"api_incident_automation":true,"slack_webhook_subscribers":true}` | - |
| integrations.count | 5,000 | 10 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Jira"},{"name":"GitHub"},{"name":"PagerDuty"},{"name":"Zapier"},{"name":"n8n"},{"name":"Prometheus"},{"name":"ClickHouse"},{"name":"Elasticsearch"},{"name":"Loki"},{"name":"SQL"},{"name":"AWS Lambda"},{"name":"Google Cloud Functions"},{"name":"Cloudflare Workers"},{"name":"Twilio"},{"name":"OpenTelemetry"},{"name":"Pingdom"},{"name":"StatusPage.io"},{"name":"Incident.io"},{"name":"Loggly"},{"name":"NewRelic"},{"name":"DataDog"},{"name":"Sentry"},{"name":"Google SecOps"},{"name":"Proxmox"},{"name":"Ceph"},{"name":"Docker Swarm"},{"name":"Kubernetes"}]` | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Google Chat"},{"name":"Twilio"},{"name":"Intercom"},{"name":"Zapier"},{"name":"PagerDuty"},{"name":"Updown.io"},{"name":"Geckoboard"},{"name":"Splunk"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"Free with active monitors at $1/month","features":["Incident Management","5 Business Day Email Support","Advanced Workflows, Integrations, API Access"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"active_monitor","amount":1,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"subscribers":"100","status_pages":"1","active_monitors":"None","manual_monitors":"unlimited"}},{"free":false,"name":"Growth","summary":"$22/month with 14-day free trial","features":["Unlimited Status Pages","Unlimited Subscribers","5000+ Integrations","API Access","1 Business Day Email Support","99.9% uptime target"],"components":[{"kind":"fixed","amount":22,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"subscribers":"unlimited","integrations":"5000+","status_pages":"unlimited"}},{"free":false,"name":"Scale","summary":"$99/month","features":["Single Sign On (SSO)","6 hour Chat or Email Support","Deployed on Multi Cloud"],"components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing via contact sales","features":["Custom Features","1 hour Phone Support","Custom Data Residency","Custom Data Retention","Private Cloud or SaaS","Annual Invoicing"],"contactSales":true}],"addOns":[{"name":"Active Monitors","components":[{"kind":"per_unit","unit":"monitor","amount":1,"period":"month","currency":"USD"}]},{"name":"SMS Alerts","components":[{"per":{"qty":1,"unit":"SMS"},"kind":"per_unit","amount":0.1,"currency":"USD"}]},{"name":"Log Data Ingestion","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.1,"currency":"USD"}]},{"name":"AI Features (LLM Tokens)","components":[{"per":{"qty":1000000,"unit":"tokens"},"kind":"metered","amount":0.02,"currency":"USD"}]}],"summary":"Free tier available. Paid plans from $22/month, with usage-based monitoring and data ingestion fees.","currency":"USD","freeTier":true,"sourceUrl":"https://oneuptime.com/pricing","retrievedAt":"2026-08-25T15:38:58.869Z","freeTrialDays":14,"startingPrice":{"amount":22,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$99/month billed monthly or annually","features":["1000 subscribers","5 team members","Incident metrics","Component subscriptions","Email notifications","Slack/Teams/Google Chat notifications","Custom domain","REST API & Status API","Team member SSO with SAML providers","Role-based access control","Real human support"],"minSeats":5,"commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"description":"Includes 1000 subscribers, 5 team members, incident metrics, component subscriptions, multi-channel notifications, custom domain, REST/Status APIs, and team SSO","contactSales":false,"includedLimits":{"subscribers":"1000","team_members":"5"}},{"free":false,"name":"Enterprise","description":"Custom pricing with dedicated account management, personalized support, flexible billing, and custom EULA","contactSales":true}],"addOns":[{"name":"Private Status Page"},{"name":"Multiple Status Pages"},{"name":"Team Members","components":[{"kind":"per_unit","unit":"member","amount":5,"period":"month","currency":"USD"}]}],"summary":"From $99/month with 7-day free trial. Team members add-on at $5/month each.","currency":"USD","freeTier":false,"sourceUrl":"https://www.sorryapp.com/pricing/","retrievedAt":"2026-08-20T14:05:45.537Z","freeTrialDays":7,"startingPrice":{"amount":99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | mid | high |
| pricing.starting_price | `{"amount":22,"currency":"USD"}` | `{"amount":99,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | - |

## Capabilities (Status Pages)

| Capability | OneUptime | Sorryâ„¢ App |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | - |
| Email subscribers | ✓ | - |
| SMS subscribers | ✓ | - |
| Slack webhook subscribers | ✓ | - |
| Custom domain support | ✓ | - |
| Custom css branding | ✓ | - |
| Private status pages | ✓ | - |
| SSO SAML auth | ✓ | - |
| Component grouping | - | - |
| Maintenance scheduling | ✓ | - |
| API incident automation | ✓ | - |
| SOC2 type ii | ✓ | - |
| Pricing model | Open source | - |

*Source: Vioscale. Generated 2026-09-01T14:41:20.231Z. "-" = undocumented, not absent.*