# Nolt vs Usersnap

**Leader by Vioscale score:** Nolt

| Attribute | Nolt | Usersnap |
|---|---|---|
| **Vioscale score** | 55.7 (42% (low)) | 50.6 (61% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Nolt helps teams gather customer feedback through customizable boards, organize requests with roadmaps and project management workflows, and keep users informed about progress. It combines feedback collection, team collaboration, and public communications in a single tool. | A cloud-based platform for collecting visual feedback and bug reports from users, with integrated workflows for managing insights. It connects with popular project management tools and uses AI to help teams identify patterns and prioritize improvements. |
| integrations.count | 28 | 55 |
| integrations.list | `[{"name":"Slack"},{"name":"Discord"},{"name":"Intercom"},{"name":"Microsoft Teams"},{"name":"Jira"},{"name":"Linear"},{"name":"monday.com"},{"name":"Asana"},{"name":"GitHub"},{"name":"Trello"},{"name":"Zapier"},{"name":"Make"},{"name":"Pabbly"},{"name":"Google Sheets"},{"name":"Microsoft Excel"},{"name":"Zoho Sheets"},{"name":"Google Analytics"},{"name":"Plausible Analytics"},{"name":"Fathom Analytics"},{"name":"Matomo Analytics"},{"name":"SAML 2.0"},{"name":"OpenID Connect"},{"name":"Google SSO"},{"name":"Facebook SSO"},{"name":"Microsoft SSO"},{"name":"X SSO"},{"name":"Okta"},{"name":"OneLogin"}]` | `[{"name":"Slack"},{"name":"Jira"},{"name":"Azure DevOps"},{"name":"Linear"},{"name":"Zendesk"},{"name":"Basecamp"},{"name":"Trello"},{"name":"Microsoft Teams"},{"name":"Gong"},{"name":"Zoom"},{"name":"ServiceNow"},{"name":"PowerBI"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"AT","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Essential","summary":"$29/month or $348/year","features":["1 board","Custom fields","Private boards","Roadmap","JWT-based single sign-on","Hide new suggestion button","Slack and Discord integrations","GitHub and Trello integrations","All web analytics integrations"],"components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Pro","summary":"$69/month or $828/year","features":["Everything in Essential","Restrict board access by domain","Advanced moderation and profanity filters","Zapier, Pabbly, and Make integrations","Intercom and Microsoft Teams integrations","Jira, Linear, monday.com, and Asana integrations","Data export APIs"],"components":[{"kind":"fixed","amount":69,"period":"month","currency":"USD"}],"description":"Most popular","contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Everything in Pro","Unlimited boards","AI-assisted automated moderation","SSO with SAML 2.0 and OpenID Connect","Okta, OneLogin, Entra ID, and SCIM support","Payment by invoice","Security review","99.9% uptime SLA","Priority support"],"contactSales":true}],"summary":"From $29/month. 10-day free trial of Pro plan.","currency":"USD","freeTier":false,"sourceUrl":"https://nolt.io/pricing","retrievedAt":"2026-08-18T21:39:02.668Z","freeTrialDays":10,"startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free with 20 feedback items","features":["20 feedback items","5 team members","Feedback menu and support options","Automatic context capture","50+ integrations","AI-powered summarization and labeling"],"minSeats":5,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"EUR"}],"contactSales":false,"includedLimits":{"feedback_items":"20"}}],"summary":"Free tier with 20 feedback items. Premium and Enterprise plans available; specific pricing not publicly listed.","currency":"EUR","freeTier":true,"sourceUrl":"https://wf.usersnap.com/pricing","retrievedAt":"2026-08-18T21:37:22.817Z","billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | mid | low |
| pricing.starting_price | `{"amount":29,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.sla_pct | 99.9 | 99.5 |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |
| security.pci | - | yes |
| security.soc2 | - | yes |

## Capabilities (Customer Feedback)

| Capability | Nolt | Usersnap |
|---|:--:|:--:|
| **Capabilities** |  |  |
| In app microsurvey | - | - |
| Embedded web widget | - | - |
| Mobile SDK | - | - |
| Public upvote board | - | - |
| Public roadmap | - | - |
| Review aggregation | - | - |
| Sentiment text analytics | - | - |
| Nps csat ces tracking | - | - |
| CRM integration | - | - |
| Engineering ticket sync | - | - |
| Chat integration | - | - |
| SOC2 type ii | - | - |
| Self host option | - | - |

*Source: Vioscale. Generated 2026-09-01T14:39:55.728Z. "-" = undocumented, not absent.*