# NextGen Healthcare vs Redox

**Leader by Vioscale score:** NextGen Healthcare

| Attribute | NextGen Healthcare | Redox |
|---|---|---|
| **Vioscale score** | 58.9 (63% (medium)) | 53.7 (60% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | An AI-enhanced, cloud-based system that integrates electronic health records, practice management, patient communications, and revenue cycle management to streamline operations for specialty practices. Features include ambient AI documentation, interoperability with healthcare networks and payers, and tools for population health management. | Intelligent healthcare data integration platform that unifies interoperability, workflow orchestration, and AI readiness. Redox enables organizations to connect systems, normalize clinical data, and activate insights at scale. |
| features.capabilities | `{"epcs":true,"hipaa":true,"deployment":"cloud","care_setting":"ambulatory","product_type":"practice_mgmt","onc_certified":true,"pricing_model":"quote","revenue_cycle":true,"patient_portal":true,"target_segment":"enterprise","interoperability":"fhir","telehealth_builtin":true,"medicare_medicaid_macra_mips_reporting":true,"patient_statement_generation_and_portal_payments":true}` | `{"hipaa":true,"hitrust":true,"deployment":"cloud","care_setting":"cross","pricing_model":"quote","target_segment":"enterprise"}` |
| integrations.count | 4 | 7 |
| integrations.list | `[{"name":"Payers"},{"name":"HIEs (Health Information Exchanges)"},{"name":"State reporting systems"},{"name":"Mirth Connect"},{"name":"Third-party API applications"},{"name":"Patient access applications"},{"name":"National data exchange platforms"},{"name":"WellSky"},{"name":"Health Information Exchanges"}]` | `[{"name":"CommonWell"},{"name":"TEFCA"},{"name":"Microsoft Azure"},{"name":"Google Cloud"},{"name":"AWS"},{"name":"Databricks"},{"name":"Snowflake"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"regional","availableCountries":["US"],"notAvailableCountries":[]}` | - |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"NextGen Enterprise","summary":"For 10+ providers","minSeats":10,"description":"Enterprise-level EHR & patient health data platform","contactSales":true},{"free":false,"name":"NextGen Office","summary":"For under 10 providers","description":"Fully-integrated EHR & PM for independent practices","contactSales":true}],"summary":"Contact sales for pricing","freeTier":false,"sourceUrl":"https://www.nextgen.com/","retrievedAt":"2026-08-04T08:41:45.020Z"}` | `{"type":"hybrid","plans":[{"free":false,"name":"Sandbox","summary":"$15k/year starting","features":["Developer environment & testing","FHIR sandbox with simulated patient data","Real-time traffic alerts","Granular event logging","Multi-factor authentication (MFA)","Role-Based Access Control (RBAC)","Audit APIs"],"commitment":"annual","components":[{"kind":"fixed","amount":15000,"period":"year","currency":"USD"}],"description":"For digital health startups (<500 employees) to build and validate prototypes in a safe development environment","contactSales":false},{"free":false,"name":"Core","summary":"$35k/year starting","features":["All Sandbox features","Live production subscriptions","Managed VPN endpoints","Data mapping and writeback","Platform API access","Automated polling","AI-powered capabilities (AI Assistant Suite, MCP server)","24/7 technical support","Dedicated message queue management","Automated elastic scaling"],"commitment":"annual","components":[{"kind":"fixed","amount":35000,"period":"year","currency":"USD"}],"description":"For teams needing secure production workflows with enterprise-grade support","contactSales":false},{"free":false,"name":"Advanced","summary":"Contact sales","features":["All Core features","Content-based routing","Conditional routing logic","Message bundling/fetching","Visual workflow mapping"],"commitment":"annual","description":"For teams requiring maximum flexibility with advanced data orchestration and custom workflows","contactSales":true}],"addOns":[{"name":"Managed Services"}],"summary":"From $15k/year (Sandbox) or $35k/year (Core) plus transparent consumption-based costs. Hybrid model with platform infrastructure fees and usage-based metered pricing.","currency":"USD","freeTier":false,"sourceUrl":"https://www.redoxengine.com/","retrievedAt":"2026-08-03T12:17:28.771Z","startingPrice":{"amount":15000,"period":"month","currency":"USD"},"billingPeriods":["year"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | quote |
| pricing.price_level | unknown | unknown |
| pricing.transparent | no | no |
| reliability.sla_pct | - | 99.95 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | yes |

## Capabilities (Healthcare Software)

| Capability | NextGen Healthcare | Redox |
|---|:--:|:--:|
| **Core** |  |  |
| Product type | Practice management | - |
| Care setting | Ambulatory / outpatient | Cross-setting |
| **Compliance** |  |  |
| HIPAA compliant / BAA available | ✓ | ✓ |
| ONC Health IT certified | ✓ | - |
| HITRUST CSF certified | - | ✓ |
| **Clinical** |  |  |
| e-Prescribing with EPCS (controlled substances) | ✓ | - |
| Built-in telehealth / video visits | ✓ | - |
| **Interoperability** |  |  |
| Interoperability standards | FHIR / SMART on FHIR | - |
| **Engagement** |  |  |
| Patient portal | ✓ | - |
| **Financial** |  |  |
| Revenue-cycle / medical billing | ✓ | - |
| **Deployment** |  |  |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| **Pricing** |  |  |
| Pricing model | Quote / contact sales | Quote / contact sales |
| **Market** |  |  |
| Target segment | Enterprise / life sciences | Enterprise / life sciences |

*Source: Vioscale. Generated 2026-09-01T15:15:29.409Z. "-" = undocumented, not absent.*