# Netflix Dispatch vs Spike.sh

| Attribute | Netflix Dispatch | Spike.sh |
|---|---|---|
| **Vioscale score** | 49 (22% (low)) | 78.2 (26% (low)) |
| activity.commits_last_30d | 0 | - |
| adoption.github_stars | 6,495 | - |
| deployment.options | `{"self_hosted":true}` | `{"cloud":true}` |
| description.long | An open-source incident management system that integrates with tools your organization already uses (Slack, GSuite, Jira) to automate notifications, resource assembly, task tracking, and post-incident reviews. It removes the operational burden of ad-hoc incident coordination so teams can focus on resolution. | A SaaS platform that centralizes incident alerts from multiple sources (phone, SMS, email, chat), manages on-call team rotations and escalations, and coordinates incident response through team collaboration tools and automated workflows. |
| integrations.count | 3 | 11 |
| integrations.list | `[{"name":"Slack"},{"name":"GSuite"},{"name":"Jira"}]` | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Discord"},{"name":"WhatsApp"},{"name":"Telegram"},{"name":"JIRA"},{"name":"ClickUp"},{"name":"Linear"},{"name":"Google Meet"},{"name":"Webhooks"},{"name":"Email"}]` |
| language.primary | Python | - |
| license.spdx | Apache-2.0 | - |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | - | `{"web":true}` |
| pricing | `{"type":"open_source","freeTier":true,"sourceUrl":"https://github.com/pricing","retrievedAt":"2026-08-19T13:40:09.758Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$7/user/month","features":["100 total alerts on phone and SMS","WhatsApp and Telegram alerts","ChatOps with Slack, Teams, and Discord","On-call schedules","Limited live call routing","Status page","Unlimited alerts through Slack, Teams, WhatsApp, Telegram, email, and Discord"],"minSeats":1,"components":[{"kind":"per_unit","unit":"seat","amount":7,"period":"month","currency":"USD"}],"description":"Entry-level incident management with limited alert volume","contactSales":false,"includedLimits":{"phone_sms_alerts":"100/month"}},{"free":false,"name":"Business","summary":"$14/user/month","features":["Unlimited phone and SMS alerts across 100+ regions","Multiple teams and workspaces","Unlimited live call routing","External script triggering","Incident context and grouping","JIRA, ClickUp, and Linear integration","War rooms with video conferencing","Alert rules and automation playbooks","Email and live chat support"],"minSeats":1,"components":[{"kind":"per_unit","unit":"seat","amount":14,"period":"month","currency":"USD"}],"description":"Full incident management with unlimited alerts and advanced integrations","contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing - contact for quote","features":["Single Sign-On (SAML)","Enforce login method","Role-based access control","Audit logs","Dedicated support channel","Managed live call routing","Tailored incident insights","Priority feature requests"],"description":"Custom solution with dedicated support and advanced security features","contactSales":true}],"summary":"From $7/user/month. 14-day free trial. Yearly option includes one month free.","currency":"USD","freeTier":true,"sourceUrl":"https://spike.sh/pricing","retrievedAt":"2026-08-19T13:10:22.062Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":7,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | free | low |
| pricing.starting_price | - | `{"amount":7,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| release.cadence_days | 32 | - |
| release.history | `[{"url":"https://github.com/Netflix/dispatch/releases/tag/v20241220","date":"2024-12-21T00:12:55Z","type":"stable","version":"v20241220"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20241011","date":"2024-10-11T17:55:32Z","type":"stable","version":"v20241011"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20240731","date":"2024-07-31T18:55:36Z","type":"stable","version":"v20240731"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20240605","date":"2024-06-06T02:09:35Z","type":"stable","version":"v20240605"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20230817c","date":"2023-09-19T22:21:08Z","type":"stable","version":"v20230817c"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20230606","date":"2023-06-06T17:15:46Z","type":"stable","version":"v20230606"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v202030505","date":"2023-05-05T17:12:29Z","type":"stable","version":"v202030505"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20230409","date":"2023-04-10T18:23:12Z","type":"stable","version":"v20230409"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20230309","date":"2023-03-10T20:17:29Z","type":"stable","version":"v20230309"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20230215","date":"2023-02-15T20:02:09Z","type":"stable","version":"v20230215"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20230213","date":"2023-02-13T18:17:02Z","type":"stable","version":"v20230213"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20230131","date":"2023-02-01T17:29:37Z","type":"stable","version":"v20230131"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20221207","date":"2022-12-07T22:30:01Z","type":"stable","version":"v20221207"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20221110","date":"2022-11-10T21:43:03Z","type":"stable","version":"v20221110"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20220915","date":"2022-09-15T20:54:19Z","type":"stable","version":"v20220915"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20220801","date":"2022-08-01T22:29:34Z","type":"stable","version":"v20220801"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20220706","date":"2022-07-06T17:45:01Z","type":"stable","version":"v20220706"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20220607","date":"2022-06-07T17:35:05Z","type":"stable","version":"v20220607"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20220504","date":"2022-05-04T22:25:02Z","type":"stable","version":"v20220504"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20220428","date":"2022-04-28T20:17:18Z","type":"stable","version":"v20220428"}]` | - |

## Capabilities (Incident Management)

| Capability | Netflix Dispatch | Spike.sh |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | - |
| Slack integration | - | - |
| Microsoft teams integration | - | - |
| Auto channel creation | - | - |
| Zoom meet bridge automation | - | - |
| Automated runbooks | - | - |
| Post mortem generation | - | - |
| Jira linear two way sync | - | - |
| Pagerduty opsgenie sync | - | - |
| Mttr analytics dashboard | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T16:57:37.323Z. "-" = undocumented, not absent.*