# NCR Aloha vs Olo

**Leader by Vioscale score:** Olo

| Attribute | NCR Aloha | Olo |
|---|---|---|
| **Vioscale score** | 13.7 (3% (low)) | 46.4 (47% (low)) |
| deployment.options | `{"cloud":true,"on_prem":true}` | `{"cloud":true}` |
| description.long | A unified cloud-based restaurant management platform that centralizes order taking, payment processing, customer loyalty, and operations across in-store, mobile, kiosk, and delivery channels with integrated kitchen management. | Olo provides restaurants with integrated software for handling online orders, processing payments, coordinating deliveries, and building customer loyalty. It connects thousands of restaurant locations and works with hundreds of third-party business tools to streamline operations and guest experiences. |
| features.capabilities | - | `{"kds":true,"pci_dss":true,"inventory":true,"venue_type":"multi","reservations":true,"soc2_type_ii":true,"multi_location":true,"online_ordering":true,"loyalty_gift_cards":true,"payment_processing":"built_in","delivery_integrations":true,"multi_location_franchise_menu_controls":true,"native_loyalty_and_rewards_points_engine":true,"direct_pos_injection_api_aloha_micros_toast":true,"white_label_direct_ordering_website_builder":true,"abandoned_cart_and_sms_marketing_automations":true,"white_label_delivery_as_a_service_daas_dispatch":true,"centralized_menu_sync_and_86_inventory_management":true,"third_party_marketplace_aggregator_ubereats_doordash":true}` |
| integrations.count | 2 | 450 |
| integrations.list | `[{"name":"Apple Pay"},{"name":"Google Wallet"}]` | `[{"name":"Omnivore API"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | - | `{"type":"quote","sourceUrl":"https://www.olo.com/","retrievedAt":"2026-08-14T10:17:28.740Z"}` |
| pricing.model | - | quote |
| pricing.price_level | - | unknown |
| pricing.transparent | - | no |
| reliability.status_page | - | yes |
| security.gdpr | yes | - |
| security.pci | - | yes |
| security.soc2 | - | yes |

## Capabilities (Restaurant POS Software)

| Capability | NCR Aloha | Olo |
|---|:--:|:--:|
| **Core** |  |  |
| Venue type | - | Multi-concept |
| **Compliance** |  |  |
| PCI DSS compliant | - | ✓ |
| EMV chip / contactless payments | - | - |
| **Reliability** |  |  |
| Offline mode | - | - |
| **Front of house** |  |  |
| Online ordering | - | ✓ |
| Reservations / waitlist | - | ✓ |
| Loyalty / gift cards | - | ✓ |
| **Back of house** |  |  |
| Kitchen display system (KDS) | - | ✓ |
| Inventory management | - | ✓ |
| **Integrations** |  |  |
| Delivery integrations (DoorDash/Uber Eats/Grubhub) | - | ✓ |
| **Hardware** |  |  |
| Proprietary hardware ecosystem (terminals/KDS) | - | - |
| **Market** |  |  |
| Multi-location support | - | ✓ |
| Target segment | - | - |
| **Payments** |  |  |
| Payment processing | - | Built-in / proprietary processor |
| **Pricing** |  |  |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T17:00:23.520Z. "-" = undocumented, not absent.*
