# monday.com vs Smartsheet

**Leader by Vioscale score:** monday.com

| Attribute | monday.com | Smartsheet |
|---|---|---|
| **Vioscale score** | 77.6 (74% (medium)) | 28.5 (58% (medium)) |
| content.faq | `[{"answer":"monday.com is a cloud-based work platform enabling teams to collaborate, automate routine tasks, and integrate external tools into a unified workspace. It provides project management, workflow automation, and AI agent capabilities designed to reduce manual work across departments like marketing, sales, operations, and IT. The platform serves over 250,000 customers globally, including a significant portion of Fortune 500 companies.","source":"https://monday.com","question":"What is monday.com and what primary problems does it solve?","confidence":0.95},{"answer":"Yes, monday.com includes a free plan supporting up to 2 users with access to 3 boards, 3 documents, and over 200 templates. The free tier provides a foundation for small teams to evaluate the platform before upgrading to paid plans.","source":"https://monday.com/pricing","question":"Does monday.com offer a free tier?","confidence":0.92},{"answer":"monday.com uses a per-seat subscription model with multiple product lines (Work Management, CRM, Service, Dev) starting at approximately £8 per user per month. All paid plans include AI credits for features like agent automation and workflow builders; annual billing typically offers a discount compared to monthly billing.","source":"https://monday.com/pricing","question":"What is monday.com's pricing model?","confidence":0.9},{"answer":"monday.com is a commercial, proprietary Software-as-a-Service platform. It is not open-source and operates exclusively as a cloud-hosted subscription service with no self-hosted or on-premise deployment options available.","source":"https://monday.com","question":"Is monday.com open-source or proprietary software?","confidence":0.93},{"answer":"monday.com supports over 850 integrations with tools including Slack, Microsoft Teams, Jira, GitHub, Salesforce, HubSpot, and Zendesk. Integration methods include native connectors, no-code platforms like Zapier and Make, and custom APIs for developers seeking deeper customization.","source":"https://monday.com/integrations","question":"How many integrations does monday.com support and which are most common?","confidence":0.95},{"answer":"monday.com is delivered as a web platform and includes native mobile applications for iOS and Android, allowing users to manage work from desktops, tablets, and smartphones. All versions access the same centralized workspace and data.","source":"https://monday.com","question":"What platforms and mobile support does monday.com offer?","confidence":0.92},{"answer":"monday.com maintains SOC2 Type II, GDPR, ISO 27001, and HIPAA certifications, making it compliant for organizations operating in regulated industries or managing sensitive data. The platform emphasizes data isolation and enterprise-grade security controls.","source":"https://monday.com","question":"What compliance and security standards does monday.com meet?","confidence":0.91},{"answer":"monday.com differentiates itself through native AI agent integration, allowing workflows to be automated and managed with AI assistance rather than manual input alone. While platforms like Asana, ClickUp, and Jira focus on task management and tracking, monday.com positions itself as an AI-augmented workspace where humans and AI agents collaborate to drive results across enterprise departments.","source":"https://monday.com","question":"What is the difference between monday.com and typical project management alternatives?","confidence":0.88}]` | - |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based work management platform combining task management, project planning, and AI-driven automation. Teams can visualize work across multiple views, manage sprints, track time, create custom reports, and integrate with external tools to centralize operations. | A collaborative work management system with AI capabilities that enables teams to manage projects, portfolios, and operations through connected workflows, real-time dashboards, and automation. |
| features.capabilities | `{"gantt":true,"views":"advanced","docs_wiki":true,"api_access":true,"dependencies":true,"guest_access":true,"custom_fields":true,"time_tracking":true,"task_management":true,"workflow_automation":true,"reporting_dashboards":true}` | `{"gantt":true,"views":"advanced","docs_wiki":false,"api_access":true,"dependencies":true,"guest_access":true,"task_management":true,"workflow_automation":true,"reporting_dashboards":true}` |
| integrations.count | 3 | 4 |
| integrations.list | `[{"name":"GitHub"},{"name":"Google Ads"},{"name":"Tracket"}]` | `[{"name":"DocuSign"},{"name":"ERPs"},{"name":"CRMs"},{"name":"HCMs"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":["US","EU"],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","features":["Unlimited users and boards","Wiki & documentation","Unlimited free viewers","Dashboard from 1 board","iOS & Android apps"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"GBP"}],"description":"Full platform access with unlimited users and boards","contactSales":false,"includedLimits":{"users":"unlimited","boards":"unlimited"}},{"free":false,"name":"Pro","features":["Timeline & Gantt views","Guest access","Sprint management","GitHub integration","Workflow automation","Dashboard from up to 5 boards","Epics, tasks, subtasks","Time tracking","Customer feedback management"],"minSeats":3,"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":23.4,"period":"year","currency":"GBP"}],"description":"Advanced collaboration and team execution features","contactSales":false},{"free":false,"name":"Business","features":["All Pro features","Dashboard from up to 50 boards","Enterprise-scale automations (250K actions/month)","Advanced security and user management","Advanced reporting and analytics","24/7 Customer Success Manager","99.9% uptime SLA"],"minSeats":3,"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":31.5,"period":"year","currency":"GBP"}],"description":"Enterprise-scale operations with advanced analytics and security","contactSales":false,"includedLimits":{"dashboard_boards":"50","automation_actions":"250k/month"}}],"summary":"From £23.4/user/year (annual billing). Free tier with unlimited users and boards.","currency":"GBP","freeTier":true,"sourceUrl":"https://monday.com/dev/pricing","retrievedAt":"2026-08-24T22:37:47.333Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":23.4,"period":"year","currency":"GBP"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Business","features":["Document generation automation","PDF builder"],"contactSales":true},{"free":false,"name":"Enterprise","features":["Document generation automation","DocuSign mapping","DataTable","Advanced Work Management"],"contactSales":true}],"summary":"Contact sales. 14-day free trial available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.smartsheet.com","retrievedAt":"2026-08-14T16:39:07.081Z","freeTrialDays":14}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | quote |
| pricing.price_level | mid | unknown |
| pricing.starting_price | `{"amount":23.4,"currency":"GBP"}` | - |
| pricing.transparent | yes | no |
| release.cadence_days | 14 | - |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | - |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |

## Capabilities (Project Management Software)

| Capability | monday.com | Smartsheet |
|---|:--:|:--:|
| **Core** |  |  |
| Tasks & subtasks | ✓ | ✓ |
| Board / list / timeline views | Board + Gantt + calendar | Board + Gantt + calendar |
| **Planning** |  |  |
| Gantt / timeline | ✓ | ✓ |
| Task dependencies | ✓ | ✓ |
| Time tracking | ✓ | - |
| **Automation** |  |  |
| Automation / rules | ✓ | ✓ |
| **Flexibility** |  |  |
| Custom fields | ✓ | - |
| **Collaboration** |  |  |
| Docs / wiki | ✓ | ✗ |
| Guest / client access | ✓ | ✓ |
| **Insight** |  |  |
| Dashboards & reporting | ✓ | ✓ |
| **Extensibility** |  |  |
| Public API | ✓ | ✓ |

*Source: Vioscale. Generated 2026-09-01T17:35:13.387Z. "-" = undocumented, not absent.*