# Middleware vs Sematext

**Leader by Vioscale score:** Middleware

| Attribute | Middleware | Sematext |
|---|---|---|
| **Vioscale score** | 71.2 (74% (medium)) | 64.5 (49% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A unified monitoring solution that ingests logs, metrics, and traces from infrastructure and applications, then uses artificial intelligence to identify problems and suggest automated fixes. | Cloud-based and self-hosted observability solution that integrates infrastructure monitoring, log management, distributed tracing, and synthetic monitoring in a unified interface. Offers per-product, per-host, or per-monitor billing with no hidden overage charges. |
| features.capabilities | `{"apm":true,"rum":true,"logs":true,"hosting":"cloud","metrics":true,"tracing":true,"alerting":true,"dashboards":true,"otel_native":true}` | `{"apm":true,"rum":true,"logs":true,"hosting":"both","metrics":true,"on_call":true,"tracing":true,"alerting":true,"dashboards":true,"otel_native":false}` |
| integrations.count | 450 | 100 |
| integrations.list | `[{"name":"Slack"},{"name":"AWS"},{"name":"Google Cloud"},{"name":"Stripe"},{"name":"Prometheus"},{"name":"OpenTelemetry"},{"name":"Amazon S3"},{"name":"Azure Blob Storage"}]` | `[{"name":"Syslog"},{"name":"Angular"},{"name":"Custom Webhooks"},{"name":"Kubernetes"},{"name":"GitLab CI/CD"},{"name":"Microsoft Teams"},{"name":"Akka"},{"name":"Ember"},{"name":"Next.js"},{"name":"Elasticsearch"},{"name":"Logstash"},{"name":"Kibana"},{"name":"Apache Solr"},{"name":"OpenSearch"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free Trial","summary":"Free 14-day trial with unlimited data ingestion","features":["Unlimited data ingestion","Unlimited RUM sessions","Unlimited synthetic checks","10 browser test runs","Unlimited users","Community support"],"components":[{"kind":"one_time","amount":0,"currency":"USD"}],"contactSales":false,"includedLimits":{"retention":"14 days","rum_sessions":"unlimited","browser_tests":"10","data_ingestion":"unlimited","synthetic_checks":"unlimited"}},{"free":false,"name":"Pay As You Go","summary":"$0.30/GB for logs/metrics/traces, $1 per 1K RUM sessions, $1 per 5K synthetic checks, $10 per 1K browser test runs","features":["Error detection and solving with OpsAI","Ingestion control and data pipeline management","SSO and security features","Dedicated Slack/MS Teams support channel","Logs aggregation and analysis","Infrastructure monitoring","Application performance monitoring","Synthetic testing","Browser testing","Real user monitoring","Live alerting","Custom dashboards","User-facing status page"],"components":[{"per":{"qty":1,"unit":"gb"},"kind":"metered","amount":0.3,"currency":"USD"},{"per":{"qty":1000,"unit":"rum_sessions"},"kind":"metered","amount":1,"currency":"USD"},{"per":{"qty":5000,"unit":"synthetic_checks"},"kind":"metered","amount":1,"currency":"USD"},{"per":{"qty":1000,"unit":"browser_test_runs"},"kind":"metered","amount":10,"currency":"USD"}],"contactSales":false,"includedLimits":{"retention":"30 days"}},{"free":false,"name":"Custom","summary":"Custom pricing with volume discounts and enterprise support","features":["All Pay As You Go features","Volume discounts","Multi-year contract options","Custom data retention policies","Bring Your Own Cloud (BYOC) deployment","24/7 premium support","Dedicated account team","OpsAI root cause analysis","Automatic issue detection and fix suggestions","Automatic PR generation"],"contactSales":true,"includedLimits":{"retention":"custom"}}],"summary":"From $0.30/GB for logs. Free 14-day trial available. Pay-as-you-go or custom enterprise plans.","currency":"USD","freeTier":true,"sourceUrl":"https://middleware.io/pricing/","retrievedAt":"2026-08-13T23:02:15.448Z","freeTrialDays":14,"startingPrice":{"amount":0.3,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","plans":[{"free":false,"name":"Logs","summary":"From $5/month","features":["Log ingestion","Log analytics","Searching and filtering"],"components":[{"per":{"qty":1,"unit":"month"},"kind":"metered","amount":5,"period":"month","currency":"USD"}],"description":"Log management and analytics","contactSales":false},{"free":false,"name":"Infra Monitoring","summary":"From $2.8/host/month","features":["Host metrics","Container monitoring","System performance"],"components":[{"kind":"per_unit","unit":"host","amount":2.8,"period":"month","currency":"USD"}],"description":"Real-time infrastructure monitoring","contactSales":false},{"free":false,"name":"Service Monitoring","summary":"From $8.64/month","components":[{"kind":"fixed","amount":8.64,"period":"month","currency":"USD"}],"description":"Service-level performance metrics","contactSales":false},{"free":false,"name":"Tracing","summary":"From $19/month","components":[{"kind":"fixed","amount":19,"period":"month","currency":"USD"}],"description":"Zero-code distributed tracing","contactSales":false},{"free":false,"name":"Synthetics","summary":"From $2/monitor/month","features":["API monitoring","Uptime monitoring","Performance monitoring"],"components":[{"kind":"per_unit","unit":"monitor","amount":2,"period":"month","currency":"USD"}],"description":"Synthetic monitoring for APIs and websites","contactSales":false},{"free":false,"name":"Synthetics Standard","summary":"$29/month","components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"description":"Packaged synthetic monitoring plan","contactSales":false},{"free":false,"name":"Synthetics Pro","summary":"$99/month","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"description":"Advanced synthetic monitoring plan","contactSales":false}],"summary":"From $2.8/host/month for infrastructure monitoring. 14-day free trial, no commitment. Metered pricing with no overage charges.","currency":"USD","freeTier":true,"sourceUrl":"https://sematext.com/pricing/","retrievedAt":"2026-08-14T21:36:12.631Z","freeTrialDays":14,"startingPrice":{"amount":2,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.gdpr | yes | - |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |

## Capabilities (Observability Tools)

| Capability | Middleware | Sematext |
|---|:--:|:--:|
| **Signals** |  |  |
| Metrics | ✓ | ✓ |
| Log management | ✓ | ✓ |
| Distributed tracing | ✓ | ✓ |
| Application performance monitoring | ✓ | ✓ |
| Real-user monitoring | ✓ | ✓ |
| **Response** |  |  |
| Alerting | ✓ | ✓ |
| On-call / incident management | - | ✓ |
| **Insight** |  |  |
| Dashboards | ✓ | ✓ |
| **Standards** |  |  |
| OpenTelemetry-native | ✓ | ✗ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud + self-hosted |

*Source: Vioscale. Generated 2026-09-01T17:40:00.507Z. "-" = undocumented, not absent.*
