# Mend vs Relatient

**Leader by Vioscale score:** Mend

| Attribute | Mend | Relatient |
|---|---|---|
| **Vioscale score** | 59.9 (75% (high)) | 50.7 (21% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Unified security platform combining static code analysis and open source component scanning to automatically identify, prioritize, and remediate vulnerabilities in custom code and dependencies, with integrated compliance governance and fix automation. | Relatient provides a unified platform that automates appointment scheduling, patient communication, and access workflows across call centers and digital channels, integrating with EHR systems to reduce administrative burden. |
| features.capabilities | `{"sca":true,"dast":true,"sast":true,"sbom":true,"hosting":"both","ci_native":true,"ide_plugin":false,"auto_fix_pr":true,"open_source":true,"iac_scanning":false,"reachability":true,"pricing_model":"enterprise_quote","secret_scanning":false,"deployment_model":"cloud_web_app","container_scanning":false,"license_compliance":true}` | `{"soc2_type_ii":true,"deployment_model":"cloud_web_app","hl7_fhir_bi_directional_ehr_sync":true,"secure_two_way_sms_text_messaging":true,"automated_sms_email_appointment_reminders":true,"digital_pre_visit_intake_forms_and_consents":true,"targeted_patient_health_campaign_broadcasts":true,"patient_statement_generation_and_portal_payments":true}` |
| integrations.count | 4 | 1 |
| integrations.list | `[{"name":"GitHub"},{"name":"Azure DevOps"},{"name":"GitHub Marketplace"},{"name":"Bitbucket Cloud"},{"name":"Jenkins"},{"name":"Atlassian Bamboo"}]` | `[{"name":"athenahealth"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"enterprise_quote","plans":[{"free":false,"name":"Teams","contactSales":false},{"free":false,"name":"Enterprise","contactSales":true},{"free":true,"name":"Renovate Cloud OSS","description":"Free tier for open source projects and maintainers","contactSales":false}],"summary":"Teams and Enterprise editions; free tier for open source. Contact sales for pricing.","currency":"USD","freeTier":true,"sourceUrl":"https://www.mend.io","retrievedAt":"2026-08-24T22:41:27.445Z"}` | - |
| pricing.free_tier | yes | - |
| pricing.model | freemium | - |
| pricing.price_level | low | - |
| pricing.transparent | no | - |
| reliability.status_page | yes | - |
| security.gdpr | yes | - |
| security.hipaa | - | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | yes |

## Capabilities (Patient Engagement)

| Capability | Mend | Relatient |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Cloud web app | Cloud web app |
| Digital pre visit intake forms and consents | - | ✓ |
| Secure two way SMS text messaging | - | ✓ |
| HL7 FHIR BI directional EHR sync | - | ✓ |
| Automated post visit satisfaction surveys nps | - | - |
| Targeted patient health campaign broadcasts | - | ✓ |
| Automated SMS email appointment reminders | - | ✓ |
| Secure PDF medical document sharing | - | - |
| Patient statement generation and portal payments | - | ✓ |
| HIPAA baas business associate agreement | - | - |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | - |
| Pricing model | Enterprise quote | - |

*Source: Vioscale. Generated 2026-09-01T17:26:29.360Z. "-" = undocumented, not absent.*
