# Medallia Employee Experience vs Qualtrics EmployeeXM

| Attribute | Medallia Employee Experience | Qualtrics EmployeeXM |
|---|---|---|
| **Vioscale score** | 44 (25% (low)) | 47.5 (3% (low)) |
| description.long | A platform for gathering employee feedback through surveys, listening tools, and messaging channels, then using AI-powered analytics to identify trends, detect engagement issues, and surface actionable recommendations for improving employee experience. | A platform for capturing employee feedback through surveys and continuous listening channels, delivering real-time insights to managers and executives to improve engagement, retention, and business outcomes. Includes pre-built templates and AI-powered analysis to surface themes from employee responses. |
| integrations.count | 1 | 8 |
| integrations.list | `[{"name":"Slack"}]` | `[{"name":"SAP Service Cloud"},{"name":"SAP Sales Cloud"},{"name":"Canvas LMS"},{"name":"Awardco"},{"name":"Tango Card"},{"name":"XM Institute NPS Benchmark"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | - | `{"web":true}` |
| pricing | `{"type":"subscription","addOns":[{"name":"SMS Messaging","components":[{"per":{"qty":1,"unit":"message"},"kind":"per_unit","amount":0.04,"currency":"USD"},{"kind":"fixed","amount":35,"period":"month","currency":"USD"}]}],"summary":"Free tier available. Usage-based SMS add-ons from $0.04 per message or $35/month plans.","currency":"USD","freeTier":true,"sourceUrl":"https://www.medallia.com/solutions/employee-experience/","retrievedAt":"2026-08-19T09:08:34.012Z"}` | - |
| pricing.free_tier | yes | - |
| pricing.model | freemium | - |
| pricing.price_level | low | - |
| pricing.transparent | no | - |

## Capabilities (Employee Engagement)

| Capability | Medallia Employee Experience | Qualtrics EmployeeXM |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Frequent pulse survey automation | - | - |
| Enps employee net promoter score | - | - |
| Anonymous two way messaging | - | - |
| NLP free text sentiment analysis | - | - |
| Industry benchmarking comparisons | - | - |
| Manager action plan recommendations | - | - |
| Diversity equity inclusion dei templates | - | - |
| Slack teams native survey delivery | - | - |
| HRIS demographic org chart sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T17:42:09.189Z. "-" = undocumented, not absent.*