# Medallia Employee Experience vs Microsoft Viva Glint

| Attribute | Medallia Employee Experience | Microsoft Viva Glint |
|---|---|---|
| **Vioscale score** | 37.4 (25% (low)) | 63.8 (26% (low)) |
| deployment.options | - | `{"cloud":true}` |
| description.long | A platform for gathering employee feedback through surveys, listening tools, and messaging channels, then using AI-powered analytics to identify trends, detect engagement issues, and surface actionable recommendations for improving employee experience. | An employee engagement survey tool that gathers feedback from your workforce and provides data-driven insights to help leaders understand employee sentiment and take action to improve workplace culture and performance. |
| integrations.count | 1 | 4 |
| integrations.list | `[{"name":"Slack"}]` | `[{"name":"SharePoint"},{"name":"Microsoft Teams"},{"name":"Microsoft 365"},{"name":"Learning management systems"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | - | `{"web":true}` |
| pricing | `{"type":"subscription","addOns":[{"name":"SMS Messaging","components":[{"per":{"qty":1,"unit":"message"},"kind":"per_unit","amount":0.04,"currency":"USD"},{"kind":"fixed","amount":35,"period":"month","currency":"USD"}]}],"summary":"Free tier available. Usage-based SMS add-ons from $0.04 per message or $35/month plans.","currency":"USD","freeTier":true,"sourceUrl":"https://www.medallia.com/solutions/employee-experience/","retrievedAt":"2026-08-19T09:08:34.012Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Viva Employee Communications and Communities","summary":"$2.00/user/month billed annually","features":["Premium community experiences","Crowdsourced knowledge via Q&A","Multiple company-branded employee destinations","Centralized campaign management"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":2,"period":"month","currency":"USD"}],"description":"Premium community and communication tools","contactSales":false},{"free":false,"name":"Viva Workplace Analytics and Employee Feedback","summary":"$6.00/user/month billed annually","features":["Organizational insights for managers","Custom insights tools","Organization-wide voice of employee surveys","Quick team feedback surveys","AI adoption measurement"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":6,"period":"month","currency":"USD"}],"description":"Analytics and feedback collection for managers and leaders","contactSales":false},{"free":false,"name":"Viva Suite","summary":"$12.00/user/month billed annually","features":["All Communications and Communities features","All Workplace Analytics and Feedback features","Learning recommendations and tracking","Partner LMS integrations","Copilot-powered insights (coming soon)"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"}],"description":"Complete employee experience platform","contactSales":false}],"summary":"From $2.00/user/month, billed annually. Annual subscription with auto-renewal.","currency":"USD","freeTier":false,"sourceUrl":"https://www.microsoft.com/en-us/microsoft-viva/pricing","retrievedAt":"2026-08-19T09:03:57.967Z","startingPrice":{"unit":"seat","amount":2,"period":"month","currency":"USD"},"billingPeriods":["year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | low |
| pricing.starting_price | - | `{"amount":2,"currency":"USD"}` |
| pricing.transparent | no | yes |
| security.gdpr | - | yes |

## Capabilities (Employee Engagement)

| Capability | Medallia Employee Experience | Microsoft Viva Glint |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Frequent pulse survey automation | - | - |
| Enps employee net promoter score | - | - |
| Anonymous two way messaging | - | - |
| NLP free text sentiment analysis | - | - |
| Industry benchmarking comparisons | - | - |
| Manager action plan recommendations | - | - |
| Diversity equity inclusion dei templates | - | - |
| Slack teams native survey delivery | - | - |
| HRIS demographic org chart sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T16:49:24.117Z. "-" = undocumented, not absent.*