# Mailjet vs Twilio SendGrid

| Attribute | Mailjet | Twilio SendGrid |
|---|---|---|
| **Vioscale score** | 77.9 (66% (medium)) | 83.5 (27% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based service for creating, sending, and tracking marketing and transactional emails via REST API or SMTP relay, with compliance features including GDPR support and 99.99% uptime on EU-based infrastructure. | An email service that handles billions of messages monthly with proven deliverability, offering both API-based sending and marketing campaign tools integrated into the Twilio communications platform. |
| features.capabilities | `{"iso_27001":true,"smtp_relay":true,"soc2_type_ii":true,"pricing_model":"freemium","deployment_model":"saas","rest_api_sending":true,"open_click_tracking":true,"dedicated_ip_available":true,"webhook_event_streaming":true,"marketing_template_builder":true}` | - |
| market.availability | `{"hqCountry":"FR","primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free, 6,000 emails/month","features":["1,000 contacts","APIs, SMTP Relay, Webhooks","Advanced Email Editor","Basic Statistics","Form Builder"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"emails":"6000/month","contacts":"1000","daily_limit":"200/day"}},{"free":false,"name":"Starter","summary":"$9/month","features":["Everything from Free","2,000 contacts","Brand Kit","Anonymous Tracking","Online support","1 Subaccount"],"commitment":"monthly","components":[{"kind":"fixed","amount":9,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"emails":"8000/month","contacts":"2000"}},{"free":false,"name":"Essential","summary":"$17/month","features":["Everything from Starter","Segmentation","AI Assisted content creation","500 Email address validations","500 Email Previews/month","Custom unsubscribe page","No Mailjet logo"],"commitment":"monthly","components":[{"kind":"fixed","amount":17,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"email_previews":"500/month","email_validations":"500/month"}},{"free":false,"name":"Premium","summary":"$27/month","features":["Everything from Essential","Advanced Statistics","Automations","Landing Pages","2,000 Email Previews/month","Team & account management","Priority Support","Dedicated IP (for 100k+ plans on request)"],"commitment":"monthly","components":[{"kind":"fixed","amount":27,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"email_previews":"2000/month","email_validations":"2000/month"}},{"free":false,"name":"Custom","summary":"Custom pricing","features":["Everything from Premium","Dedicated Technical Account Manager","Dedicated IP Strategy","IP Performance Monitoring and Management","Blocklist Monitoring","Deliverability Reports","Activity logs","Custom users and permissions","Custom sub-accounts","Unlimited Contacts"],"contactSales":true}],"summary":"From $9/month with free tier; annual billing available","currency":"USD","freeTier":true,"sourceUrl":"https://www.mailjet.com/pricing/","retrievedAt":"2026-08-25T12:09:50.397Z","startingPrice":{"amount":9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"usage","currency":"USD","freeTier":true,"sourceUrl":"https://www.twilio.com/de-de/voice/pricing/vi","retrievedAt":"2026-08-18T22:33:50.582Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | `{"amount":9,"currency":"USD"}` | - |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.99 | - |
| security.gdpr | yes | - |
| security.hipaa | - | yes |
| security.iso27001 | yes | yes |
| security.pci | - | yes |
| security.soc2 | yes | yes |

## Capabilities (Email Delivery Infrastructure)

| Capability | Mailjet | Twilio SendGrid |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Saas | - |
| Rest API sending | ✓ | - |
| Smtp relay | ✓ | - |
| Inbound email parsing | - | - |
| Dedicated ip available | ✓ | - |
| Bounce complaint handling | - | - |
| Open click tracking | ✓ | - |
| Marketing template builder | ✓ | - |
| Webhook event streaming | ✓ | - |
| HIPAA compliant | - | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | ✓ | - |
| Pricing model | Freemium | - |

*Source: Vioscale. Generated 2026-09-01T14:41:32.553Z. "-" = undocumented, not absent.*