# Luma Health vs Phreesia

| Attribute | Luma Health | Phreesia |
|---|---|---|
| **Vioscale score** | 64.9 (37% (low)) | 63.5 (46% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based system using artificial intelligence to streamline patient intake, communication, scheduling, and follow-up while integrating with healthcare IT infrastructure to reduce administrative burden and improve patient experience. | Operating standard for independent practices, specialty groups and health systems that powers scheduling, registration, payments and communication through AI-enabled workflows. |
| features.capabilities | `{"iso_27001":true,"soc2_type_ii":true,"pricing_model":"enterprise_quote","deployment_model":"cloud_web_app","hl7_fhir_bi_directional_ehr_sync":true,"secure_two_way_sms_text_messaging":true,"hipaa_baas_business_associate_agreement":true,"automated_sms_email_appointment_reminders":true,"digital_pre_visit_intake_forms_and_consents":true,"targeted_patient_health_campaign_broadcasts":true,"automated_post_visit_satisfaction_surveys_nps":true,"patient_statement_generation_and_portal_payments":true}` | `{"hipaa":true,"hitrust":true,"deployment":"cloud","care_setting":"cross","product_type":"practice_mgmt","soc2_type_ii":true,"pricing_model":"quote","revenue_cycle":true,"patient_portal":true,"telehealth_builtin":true,"hl7_fhir_bi_directional_ehr_sync":true,"secure_two_way_sms_text_messaging":true,"automated_sms_email_appointment_reminders":true,"digital_pre_visit_intake_forms_and_consents":true,"targeted_patient_health_campaign_broadcasts":true,"automated_post_visit_satisfaction_surveys_nps":true,"patient_statement_generation_and_portal_payments":true}` |
| integrations.count | 5 | 16 |
| integrations.list | `[{"name":"NextGen Healthcare"},{"name":"Greenway Health"},{"name":"Nextech"},{"name":"Oracle Health"},{"name":"Tonic"}]` | `[{"name":"Zoom"},{"name":"Allscripts"},{"name":"Allscripts Practice Management"},{"name":"Allscripts TouchWorks"},{"name":"Allscripts Professional EHR"},{"name":"eClinicalWorks"}]` |
| market.availability | `{"primaryMarkets":["US","GB","CA"],"availabilityScope":"regional","availableCountries":["US","GB","CA"],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"regional","availableCountries":["US"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | - | `{"type":"quote","summary":"Custom quote based on organization size and workflows. Full platform access free through end of 2026; standard pricing begins January 1, 2027.","currency":"USD","freeTier":false,"sourceUrl":"https://www.phreesia.com/pricing/","retrievedAt":"2026-08-24T22:43:52.504Z"}` |
| pricing.free_tier | - | no |
| pricing.model | commercial | quote |
| pricing.price_level | - | unknown |
| pricing.transparent | - | yes |
| reliability.status_page | yes | - |
| security.gdpr | yes | - |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.pci | - | yes |
| security.soc2 | yes | yes |

## Capabilities (Patient Engagement)

| Capability | Luma Health | Phreesia |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Cloud web app | - |
| Digital pre visit intake forms and consents | ✓ | ✓ |
| Secure two way SMS text messaging | ✓ | ✓ |
| HL7 FHIR BI directional EHR sync | ✓ | ✓ |
| Automated post visit satisfaction surveys nps | ✓ | ✓ |
| Targeted patient health campaign broadcasts | ✓ | ✓ |
| Automated SMS email appointment reminders | ✓ | ✓ |
| Secure PDF medical document sharing | - | - |
| Patient statement generation and portal payments | ✓ | ✓ |
| HIPAA baas business associate agreement | ✓ | - |
| SOC2 type ii | ✓ | ✓ |
| ISO 27001 | ✓ | - |
| Pricing model | Enterprise quote | quote |

*Source: Vioscale. Generated 2026-09-01T15:15:00.437Z. "-" = undocumented, not absent.*