# LoyaltyLion vs Open Loyalty

| Attribute | LoyaltyLion | Open Loyalty |
|---|---|---|
| **Vioscale score** | 29.7 (42% (low)) | 30.7 (60% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | LoyaltyLion is a Shopify-based loyalty solution that enables brands to create points-based reward systems, VIP tiers, and referral programs. It integrates with Klaviyo for email campaigns and Shopify POS for omnichannel retail, with built-in analytics to track retention and program impact. | A composable SaaS loyalty engine that integrates points systems, tier progressions, gamification, and 50+ behavioral mechanics into existing business systems via REST APIs, serving 100+ enterprise brands globally. |
| features.capabilities | - | `{"iso_27001":true,"soc2_type_ii":false,"pricing_model":"active_members_tier","square_lightspeed_pos_sync":false,"in_store_point_of_sale_sync":true,"point_based_reward_balances":true,"vip_spend_tier_progressions":true,"klaviyo_mailchimp_marketing_sync":false,"experiential_non_monetary_rewards":true,"in_cart_automatic_point_redemption":false,"shopify_woocommerce_ecommerce_sync":false,"gamification_and_birthday_bonus_points":false}` |
| integrations.count | 100 | 1 |
| integrations.list | `[{"name":"Klaviyo"},{"name":"Shopify"},{"name":"Shopify POS"},{"name":"Apple Wallet"},{"name":"Google Wallet"},{"name":"Claude"}]` | `[{"name":"AWS"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"PL","primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":["AU","AE","BR","CH","DE","GB","HK","KR","PL","SA","US"],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Classic","summary":"$199/month for up to 500 orders","features":["Branded loyalty page","Pre-built earning rules for on-site and off-site actions","Klaviyo integration with email flows","Dedicated onboarding support","Customizable rules, points, and rewards","Dynamic VIP tiers","Shopify POS integration","Loyalty Pass (Apple and Google Wallet)","Predictive analytics and revenue insights","Multilingual support (130+ languages)","Automated flows with Klaviyo"],"commitment":"monthly","components":[{"kind":"fixed","amount":199,"period":"month","currency":"USD"}],"description":"Best for brands starting loyalty with minimal effort","contactSales":false,"includedLimits":{"orders":"500/month"}},{"free":false,"name":"Advanced","features":["All Classic features","VIP tier customization and exclusive perks","Points display on product pages","Enhanced Shopify POS for multiple locations","Performance reviews twice yearly"],"commitment":"monthly","description":"Ideal for brands introducing VIP tiers to boost retention and loyalty","contactSales":true},{"free":false,"name":"Plus","features":["All Advanced features","AI-recommended rewards, discounts, and optimal timing","Advanced Klaviyo event triggers","Complex workflow automation with real-time triggers and conditional logic","Quarterly strategic optimization reviews"],"commitment":"monthly","description":"For high-volume brands with advanced automation and premium support needs","contactSales":true},{"free":true,"name":"Free","summary":"Free for up to 400 orders/month","features":["Core features to launch a loyalty program","Optional add-ons available as store grows"],"commitment":"monthly","description":"For stores processing 400 orders or fewer per month","contactSales":false,"includedLimits":{"orders":"400/month"}}],"summary":"Free tier available, Classic plan from $199/month. 14-day free trial.","currency":"USD","freeTier":true,"sourceUrl":"https://loyaltylion.com/pricing","retrievedAt":"2026-08-19T13:43:23.935Z","freeTrialDays":14,"startingPrice":{"amount":199,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"quote","summary":"Contact for quote; pricing based on monthly active members","freeTier":false,"sourceUrl":"https://www.openloyalty.io/pricing","retrievedAt":"2026-08-25T12:16:08.686Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | quote |
| pricing.price_level | high | unknown |
| pricing.starting_price | `{"amount":199,"currency":"USD"}` | - |
| pricing.transparent | no | no |
| reliability.sla_pct | 99 | 99.99 |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |

## Capabilities (Loyalty Programs)

| Capability | LoyaltyLion | Open Loyalty |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Point based reward balances | - | ✓ |
| Vip spend tier progressions | - | ✓ |
| In cart automatic point redemption | - | ✗ |
| Experiential non monetary rewards | - | ✓ |
| In store point of sale sync | - | ✓ |
| Gamification and birthday bonus points | - | ✗ |
| Shopify woocommerce ecommerce sync | - | ✗ |
| Square lightspeed POS sync | - | ✗ |
| Klaviyo mailchimp marketing sync | - | ✗ |
| SOC2 type ii | - | ✗ |
| ISO 27001 | - | ✓ |
| Pricing model | - | Active members tier |

*Source: Vioscale. Generated 2026-09-01T16:33:59.164Z. "-" = undocumented, not absent.*