# Loyalty Gator vs Open Loyalty

**Leader by vioscaleAI score:** Loyalty Gator

| Attribute | Loyalty Gator | Open Loyalty |
|---|---|---|
| **vioscaleAI score** | 53.4 (37% (low)) | 34.2 (58% (medium)) |
| content.faq | - | `[{"answer":"An API-driven engine for building and managing loyalty programs with flexible reward mechanics including points, cashback, tiers, and gamification. It integrates with eCommerce platforms, POS systems, CRM, and marketing tools to deliver rewards across all customer touchpoints. It is indexed under Loyalty Programs.","source":"https://openloyalty.io","question":"What is Open Loyalty?","confidence":0.6},{"answer":"Open Loyalty does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.openloyalty.io/pricing","question":"How much does Open Loyalty cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Open Loyalty. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://openloyalty.io","question":"What platforms does Open Loyalty support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Open Loyalty, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://openloyalty.io","question":"Can Open Loyalty be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for Open Loyalty. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Open Loyalty not holding them. Always confirm compliance directly before you rely on it.","source":"https://openloyalty.io","question":"What security certifications does Open Loyalty have?","confidence":0.6},{"answer":"Open Loyalty is available in Australia, the United Arab Emirates, Brazil, Switzerland, Germany, the United Kingdom, Hong Kong SAR China and South Korea. Its primary markets are the United States, the United Kingdom and Germany. The vendor is headquartered in Poland.","source":"https://www.openloyalty.io/pricing","question":"Where is Open Loyalty available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based loyalty program platform that helps businesses build customer loyalty and increase spending through customizable, branded reward systems with flexible features and integrations. | An API-driven engine for building and managing loyalty programs with flexible reward mechanics including points, cashback, tiers, and gamification. It integrates with eCommerce platforms, POS systems, CRM, and marketing tools to deliver rewards across all customer touchpoints. |
| features.capabilities | `{"in_store_point_of_sale_sync":true,"point_based_reward_balances":true}` | `{"iso_27001":true,"soc2_type_ii":false,"pricing_model":"active_members_tier","square_lightspeed_pos_sync":false,"in_store_point_of_sale_sync":true,"point_based_reward_balances":true,"vip_spend_tier_progressions":true,"klaviyo_mailchimp_marketing_sync":false,"experiential_non_monetary_rewards":true,"in_cart_automatic_point_redemption":false,"shopify_woocommerce_ecommerce_sync":false,"gamification_and_birthday_bonus_points":true}` |
| integrations.count | 15 | 1 |
| integrations.list | `[{"name":"Zapier","native":true,"category":"connector","direction":"bidirectional"},{"name":"Shopify","native":true,"category":"ecommerce","direction":"bidirectional"},{"name":"Squarespace","native":true,"category":"ecommerce","direction":"bidirectional"},{"name":"Mailchimp","native":true,"category":"email","direction":"bidirectional"},{"name":"Facebook","native":true,"category":"social","direction":"bidirectional"},{"name":"Twitter","native":true,"category":"social","direction":"bidirectional"},{"name":"Instagram","native":true,"category":"social","direction":"bidirectional"},{"name":"YouTube","native":true,"category":"social","direction":"bidirectional"},{"name":"Google Analytics","native":true,"category":"analytics","direction":"inbound"},{"name":"Tawk.to","native":true,"category":"support","direction":"bidirectional"},{"name":"TangoCard","native":true,"category":"rewards","direction":"outbound"},{"name":"Jobber","native":true,"category":"crm","direction":"inbound"},{"name":"BookingKoala","native":true,"category":"booking","direction":"inbound"},{"name":"Jotform","native":true,"category":"forms","direction":"inbound"},{"name":"Salesforce","native":false,"category":"crm","direction":"bidirectional"}]` | `[{"name":"AWS"}]` |
| market.availability | `{"hqCountry":"CA","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"PL","primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":["AU","AE","BR","CH","DE","GB","HK","KR","PL","SA","US"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Bite","summary":"$59/mo CAD","features":["Up to 100 customers","Unlimited loyalty transactions","Unlimited loyalty rewards","Unlimited promotions","Buy X / Digital Punch Card","Action Based Programs","Gift Card / Stored Value","Money Per Action Program","Customer Transaction Emails","Audit and Marketing Reports","Developer API","Custom branded enroll/balance forms","Mailchimp Integration","Web-based Support"],"commitment":"monthly","components":[{"kind":"fixed","amount":59,"period":"month","currency":"CAD"}],"contactSales":false,"includedLimits":{"customers":"up to 100","promotions":"unlimited","loyalty_rewards":"unlimited","loyalty_transactions":"unlimited"}},{"free":false,"name":"Snack","summary":"$88/mo CAD","features":["All Bite features","Automatic Birthday Points","Zapier Integration"],"commitment":"monthly","components":[{"kind":"fixed","amount":88,"period":"month","currency":"CAD"}],"contactSales":false},{"free":false,"name":"Meal","summary":"$179/mo CAD","features":["All Snack features","Customer Web App Portal","Social Integration (Facebook / Twitter)","Google Analytics and Tawk.to Integrations","Fulfillment Service Connectors","Discounted Pricing on Multiple Locations"],"commitment":"monthly","components":[{"kind":"fixed","amount":179,"period":"month","currency":"CAD"}],"contactSales":false}],"summary":"From $59/mo CAD. Free 30-day trial.","currency":"CAD","freeTier":false,"sourceUrl":"https://www.loyaltygator.com/affordable-pricing/","retrievedAt":"2026-10-06T21:55:31.708Z","freeTrialDays":30,"startingPrice":{"amount":59,"period":"month","currency":"CAD"},"billingPeriods":["month"]}` | `{"type":"quote","summary":"Contact for quote; pricing based on monthly active members","freeTier":false,"sourceUrl":"https://www.openloyalty.io/pricing","retrievedAt":"2026-08-25T12:16:08.686Z"}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | quote |
| pricing.price_level | mid | unknown |
| pricing.starting_price | `{"amount":59,"currency":"CAD"}` | - |
| pricing.transparent | yes | no |
| reliability.sla_pct | - | 99.99 |
| security.certifications | - | `[{"name":"ISO 27001","status":"active"},{"name":"ISO 9001","status":"active"}]` |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |

## Capabilities (Loyalty Programs)

| Capability | Loyalty Gator | Open Loyalty |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Point based reward balances | ✓ | ✓ |
| Vip spend tier progressions | - | ✓ |
| In cart automatic point redemption | - | ✗ |
| Experiential non monetary rewards | - | ✓ |
| In store point of sale sync | ✓ | ✓ |
| Gamification and birthday bonus points | - | ✓ |
| Shopify woocommerce ecommerce sync | - | ✗ |
| Square lightspeed POS sync | - | ✗ |
| Klaviyo mailchimp marketing sync | - | ✗ |
| SOC2 type ii | - | ✗ |
| ISO 27001 | - | ✓ |
| Pricing model | - | Active members tier |

*Source: vioscaleAI. Generated 2026-10-07T01:13:40.233Z. "-" = undocumented, not absent.*