# Loox vs Reviews.io

| Attribute | Loox | Reviews.io |
|---|---|---|
| **Vioscale score** | 47.2 (26% (low)) | 70.2 (26% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A platform that helps Shopify merchants gather customer video and photo reviews and display them across their store with customizable widgets, using AI to organize and prioritize content for improved sales. | An ecommerce review management platform that helps businesses collect customer reviews, monitor reputation across channels, and use AI to synthesize feedback into actionable insights for growth and sales improvement. |
| integrations.count | 59 | 19 |
| integrations.list | - | `[{"name":"Shopify"},{"name":"Magento"},{"name":"Google Rich Snippets"},{"name":"Google My Business"},{"name":"Google Seller Ratings"},{"name":"Google Shopping"},{"name":"Twilio"},{"name":"Gorgias"},{"name":"Zendesk"},{"name":"Intercom"},{"name":"Slack"},{"name":"TikTok Shop"},{"name":"Walmart.com"},{"name":"Klaviyo"},{"name":"Meta"},{"name":"Boost Commerce"},{"name":"API access"},{"name":"Email integrations"},{"name":"CRM integrations"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"freeTier":true,"sourceUrl":"https://loox.io","retrievedAt":"2026-08-19T21:12:17.966Z"}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","description":"Entry-level plan for getting started with review collection","contactSales":false,"includedLimits":{"monthly_review_invites":"25"}},{"free":false,"name":"Essentials","description":"Build trust with review collection and management","contactSales":false},{"free":false,"name":"Start-up","description":"Elevate reputation management capabilities","contactSales":false},{"free":false,"name":"Grow","description":"Drive more sales with advanced review features","contactSales":false},{"free":false,"name":"Plus","description":"Maximize impact across multiple channels","contactSales":false}],"summary":"Free tier with 14-day trial. Month-to-month billing with 20% discount for annual commitment.","currency":"USD","freeTier":true,"sourceUrl":"https://www.reviews.io/front/pricingplans","retrievedAt":"2026-08-20T12:48:20.856Z","freeTrialDays":14,"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | yes |
| security.gdpr | - | yes |

## Capabilities (Review Management)

| Capability | Loox | Reviews.io |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Automated post purchase email SMS requests | - | - |
| Photo video ugc collection support | - | - |
| Google shopping rich snippet seo sync | - | - |
| Verified buyer authentication badges | - | - |
| Retailer network review syndication | - | - |
| AI sentiment analysis topic extraction | - | - |
| Customizable on site carousel widgets | - | - |
| Shopify woocommerce ecommerce sync | - | - |
| Klaviyo omnisend email marketing sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T15:09:40.993Z. "-" = undocumented, not absent.*