# Loops vs Mailtrap

| Attribute | Loops | Mailtrap |
|---|---|---|
| **Vioscale score** | 64.7 (54% (medium)) | 63.2 (43% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based email platform for software companies to build and manage marketing, transactional, and lifecycle emails. Integrates with agents and your product stack to automate customer journeys based on user behavior and events. | Mailtrap is an email delivery platform offering transactional and bulk email sending via API and SMTP with strong inbox placement rates, comprehensive analytics dashboards, and developer-friendly tools for testing and production use. |
| features.capabilities | `{"iso_27001":false,"smtp_relay":true,"soc2_type_ii":false,"pricing_model":"usage_based","hipaa_compliant":false,"deployment_model":"saas","rest_api_sending":true,"open_click_tracking":true,"inbound_email_parsing":false,"dedicated_ip_available":true,"webhook_event_streaming":true,"bounce_complaint_handling":true,"marketing_template_builder":true}` | - |
| integrations.count | 5 | 9 |
| integrations.list | `[{"name":"Supabase"},{"name":"Zapier"},{"name":"Stripe"},{"name":"Claude"},{"name":"Polar"}]` | `[{"name":"Salesforce"},{"name":"Supabase"},{"name":"Cursor"},{"name":"Gmail"},{"name":"Microsoft Outlook"},{"name":"Antigravity"},{"name":"Laravel"},{"name":"Claude Desktop"},{"name":"Claude Cursor"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"Free","summary":"Free, no credit card required","features":["Up to 4,000 sends/month","Up to 10 emails per second","All features included","Includes Loops footer branding"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For early products and smaller audiences","contactSales":false,"includedLimits":{"sends":"4,000/month","rate_limit":"10 emails/second","subscribed_contacts":"1,000"}}],"summary":"Free to start. Paid plans based on subscribed contacts; no additional charge for sends or team seats.","currency":"USD","freeTier":true,"sourceUrl":"https://loops.so/pricing","retrievedAt":"2026-08-25T12:17:06.121Z","billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free tier: 4,000 emails/month","components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"emails_per_month":"4000"}},{"free":false,"name":"Starter","summary":"$15/month for 10,000 emails","components":[{"kind":"fixed","amount":15,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"emails_per_month":"10000"}}],"addOns":[{"name":"Dedicated IP"},{"name":"Suppression Lists"}],"summary":"Free tier (4,000 emails/month). Paid plans from $15/month for 10,000 emails.","currency":"USD","freeTier":true,"sourceUrl":"https://mailtrap.io","retrievedAt":"2026-08-18T22:36:25.323Z","startingPrice":{"amount":15,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | mid |
| pricing.starting_price | - | `{"amount":15,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | - | 99.99 |
| security.gdpr | yes | - |
| security.soc2 | yes | - |

## Capabilities (Email Delivery Infrastructure)

| Capability | Loops | Mailtrap |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Saas | - |
| Rest API sending | ✓ | - |
| Smtp relay | ✓ | - |
| Inbound email parsing | ✗ | - |
| Dedicated ip available | ✓ | - |
| Bounce complaint handling | ✓ | - |
| Open click tracking | ✓ | - |
| Marketing template builder | ✓ | - |
| Webhook event streaming | ✓ | - |
| HIPAA compliant | ✗ | - |
| SOC2 type ii | ✗ | - |
| ISO 27001 | ✗ | - |
| Pricing model | Usage based | - |

*Source: Vioscale. Generated 2026-09-01T16:36:27.178Z. "-" = undocumented, not absent.*