# Loops vs Mailjet

**Leader by Vioscale score:** Mailjet

| Attribute | Loops | Mailjet |
|---|---|---|
| **Vioscale score** | 64.7 (54% (medium)) | 77.9 (66% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based email platform for software companies to build and manage marketing, transactional, and lifecycle emails. Integrates with agents and your product stack to automate customer journeys based on user behavior and events. | A cloud-based service for creating, sending, and tracking marketing and transactional emails via REST API or SMTP relay, with compliance features including GDPR support and 99.99% uptime on EU-based infrastructure. |
| features.capabilities | `{"iso_27001":false,"smtp_relay":true,"soc2_type_ii":false,"pricing_model":"usage_based","hipaa_compliant":false,"deployment_model":"saas","rest_api_sending":true,"open_click_tracking":true,"inbound_email_parsing":false,"dedicated_ip_available":true,"webhook_event_streaming":true,"bounce_complaint_handling":true,"marketing_template_builder":true}` | `{"iso_27001":true,"smtp_relay":true,"soc2_type_ii":true,"pricing_model":"freemium","deployment_model":"saas","rest_api_sending":true,"open_click_tracking":true,"dedicated_ip_available":true,"webhook_event_streaming":true,"marketing_template_builder":true}` |
| integrations.count | 5 | - |
| integrations.list | `[{"name":"Supabase"},{"name":"Zapier"},{"name":"Stripe"},{"name":"Claude"},{"name":"Polar"}]` | - |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"FR","primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"Free","summary":"Free, no credit card required","features":["Up to 4,000 sends/month","Up to 10 emails per second","All features included","Includes Loops footer branding"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For early products and smaller audiences","contactSales":false,"includedLimits":{"sends":"4,000/month","rate_limit":"10 emails/second","subscribed_contacts":"1,000"}}],"summary":"Free to start. Paid plans based on subscribed contacts; no additional charge for sends or team seats.","currency":"USD","freeTier":true,"sourceUrl":"https://loops.so/pricing","retrievedAt":"2026-08-25T12:17:06.121Z","billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free, 6,000 emails/month","features":["1,000 contacts","APIs, SMTP Relay, Webhooks","Advanced Email Editor","Basic Statistics","Form Builder"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"emails":"6000/month","contacts":"1000","daily_limit":"200/day"}},{"free":false,"name":"Starter","summary":"$9/month","features":["Everything from Free","2,000 contacts","Brand Kit","Anonymous Tracking","Online support","1 Subaccount"],"commitment":"monthly","components":[{"kind":"fixed","amount":9,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"emails":"8000/month","contacts":"2000"}},{"free":false,"name":"Essential","summary":"$17/month","features":["Everything from Starter","Segmentation","AI Assisted content creation","500 Email address validations","500 Email Previews/month","Custom unsubscribe page","No Mailjet logo"],"commitment":"monthly","components":[{"kind":"fixed","amount":17,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"email_previews":"500/month","email_validations":"500/month"}},{"free":false,"name":"Premium","summary":"$27/month","features":["Everything from Essential","Advanced Statistics","Automations","Landing Pages","2,000 Email Previews/month","Team & account management","Priority Support","Dedicated IP (for 100k+ plans on request)"],"commitment":"monthly","components":[{"kind":"fixed","amount":27,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"email_previews":"2000/month","email_validations":"2000/month"}},{"free":false,"name":"Custom","summary":"Custom pricing","features":["Everything from Premium","Dedicated Technical Account Manager","Dedicated IP Strategy","IP Performance Monitoring and Management","Blocklist Monitoring","Deliverability Reports","Activity logs","Custom users and permissions","Custom sub-accounts","Unlimited Contacts"],"contactSales":true}],"summary":"From $9/month with free tier; annual billing available","currency":"USD","freeTier":true,"sourceUrl":"https://www.mailjet.com/pricing/","retrievedAt":"2026-08-25T12:09:50.397Z","startingPrice":{"amount":9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | - | `{"amount":9,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | - | 99.99 |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |
| security.soc2 | yes | yes |

## Capabilities (Email Delivery Infrastructure)

| Capability | Loops | Mailjet |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Saas | Saas |
| Rest API sending | ✓ | ✓ |
| Smtp relay | ✓ | ✓ |
| Inbound email parsing | ✗ | - |
| Dedicated ip available | ✓ | ✓ |
| Bounce complaint handling | ✓ | - |
| Open click tracking | ✓ | ✓ |
| Marketing template builder | ✓ | ✓ |
| Webhook event streaming | ✓ | ✓ |
| HIPAA compliant | ✗ | - |
| SOC2 type ii | ✗ | ✓ |
| ISO 27001 | ✗ | ✓ |
| Pricing model | Usage based | Freemium |

*Source: Vioscale. Generated 2026-09-01T14:57:06.955Z. "-" = undocumented, not absent.*