# Loom vs Zoom

**Leader by Vioscale score:** Loom

| Attribute | Loom | Zoom |
|---|---|---|
| **Vioscale score** | 77.8 (54% (medium)) | 60.5 (54% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Loom is a screen and camera recording platform that lets users capture, edit, and share video messages with teams and customers. It provides AI-powered transcription, summaries, and video enhancement features to facilitate asynchronous collaboration across distributed organizations. | Cloud-based suite that integrates video conferencing, instant messaging, phone services, email, and collaboration tools into one platform. Supports meetings up to 500+ participants with recording, transcription, and AI-assisted features. |
| features.capabilities | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"screen_sharing":true,"compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"max_participants":"300-500+","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` |
| integrations.count | 16 | 3 |
| integrations.list | `[{"name":"Slack"},{"name":"Jira"},{"name":"Jira Service Desk"},{"name":"Confluence"},{"name":"GitHub"},{"name":"Gmail"},{"name":"Upwork"},{"name":"FigJam"},{"name":"Notion"},{"name":"Intercom"},{"name":"Zendesk"},{"name":"Dropbox"},{"name":"GitLab"},{"name":"Salesforce"},{"name":"WordPress"},{"name":"Google Workspace"}]` | `[{"name":"Skype for Business (Lync)"},{"name":"Learning Tools Interoperability (LTI)"},{"name":"Third-party applications via App Marketplace"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Starter","summary":"Free. 25 videos, 5 min recordings, up to 50 members","features":["25 videos per person","5 minute screen recordings","Unlimited meeting length","Transcriptions in 50+ languages","Comments and emoji reactions","Video quality up to 720p","Screen & cam bubble recording","System audio","Virtual backgrounds","Background noise suppression","Video transcriptions","Closed captions","Video privacy controls"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"members":"up to 50","recording_length":"5 min per video","videos_per_person":"25"}},{"free":false,"name":"Business","summary":"$18/user/month. Unlimited videos, 4K recording, basic editing","features":["Unlimited videos and recording time","Remove Loom branding","Upload and download videos","High-def up to 4K video","Basic waveform editing","Trim and stitch videos","Custom video thumbnail","Embed links in video","Password protected videos","Default privacy setting for workspace","Engagement insights","Exportable engagement insights","Priority support","Custom branding options"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":18,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"members":"Unlimited","recording_length":"Unlimited","videos_per_person":"Unlimited"}},{"free":false,"name":"Business + AI","summary":"$24/user/month. Includes AI enhancement and automation features","features":["Everything in Business, plus:","Auto-video enhancement","Advanced editing","Video-to-text automation","Auto-meeting recap emails","Auto-meeting notes","Auto Titles, Summaries, Chapters, CTAs","Filler Word Removal","Silence Removal","Edit by transcript","Admin insights","AI Workflows"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":24,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"members":"Unlimited","recording_length":"Unlimited","videos_per_person":"Unlimited"}},{"free":false,"name":"Enterprise","summary":"Custom pricing. Enterprise security, SSO/SCIM, 99.95% SLA","features":["Everything in Business + AI, plus:","Advanced security (SSO, SCIM)","Salesforce integration","99.95% uptime SLA","EBA Compliance","Downloadable user insights","Custom data retention policies"],"contactSales":true}],"summary":"Free tier. Paid plans from $18/user/month (Business) to $24/user/month (Business + AI). Annual billing saves up to 17%. Enterprise plan requires contact.","currency":"USD","freeTier":true,"sourceUrl":"https://www.loom.com/pricing","retrievedAt":"2026-08-13T22:22:03.456Z","startingPrice":{"amount":18,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"School and Campus","features":["Meetings up to 300 participants for 30 hours","Team Chat with direct, channel, and group messaging","Unlimited whiteboards","Screen sharing with co-annotation","Breakout rooms and polling","Automated captions and recording transcripts","Personal Meeting ID and waiting room","Virtual backgrounds and filters","Zoom Mail and Calendar","Tasks and file attachments","Streaming and reporting","Admin portal and user management","SSO and custom mail domain","REST API access"],"description":"Basic tier for schools with core meeting and chat features","contactSales":false,"includedLimits":{"participants":"300","meeting_duration_hours":"30","cloud_storage_gb_per_user":"5"}},{"free":false,"name":"School and Campus Plus","features":["All School and Campus features plus:","Zoom Phone with unlimited internal calling","Metered outbound calling within US & Canada","10GB cloud storage per user","LTI integration","Custom branding","Managed domains","Multi-region storage and media control","Device management","Language interpretations"],"description":"Mid-tier with phone service and administrative features","contactSales":false,"includedLimits":{"participants":"300","cloud_storage_gb_per_user":"10"}},{"free":false,"name":"Enterprise","features":["Meetings up to 500+ participants","Webinars up to 500 attendees","Unlimited cloud storage","Zoom Phone with unlimited calling","Conference Room Connector","Information barriers and compliance policies","Archival and data loss prevention APIs","Advanced reporting and user management"],"description":"Full-featured tier for large organizations with advanced controls","contactSales":true,"includedLimits":{"participants":"500+","webinar_attendees":"500","cloud_storage_gb_per_user":"None"}}],"freeTier":true,"sourceUrl":"https://zoom.us/pricing/education","retrievedAt":"2026-08-14T15:24:25.644Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | commercial |
| pricing.price_level | mid | low |
| pricing.transparent | yes | no |
| reliability.sla_pct | 99.95 | 99.99 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | - | yes |

## Capabilities (Collaboration Software)

| Capability | Loom | Zoom |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | - | ✓ |
| Whiteboard | - | ✓ |
| **Meetings** |  |  |
| Screen sharing | ✓ | ✓ |
| Recording / transcription | Recording + AI notes | Recording + AI notes |
| **Security** |  |  |
| End-to-end encryption | - | - |
| SSO / SCIM | ✓ | ✓ |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |
| **Scale** |  |  |
| Max participants | - | 300-500+ |
| **Ecosystem** |  |  |
| App marketplace | - | ✓ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: Vioscale. Generated 2026-09-01T15:04:41.607Z. "-" = undocumented, not absent.*