# LogRocket vs OpenReplay

**Leader by Vioscale score:** LogRocket

| Attribute | LogRocket | OpenReplay |
|---|---|---|
| **Vioscale score** | 65.8 (40% (low)) | 59.5 (55% (medium)) |
| deployment.options | `{"cloud":true,"self_hosted":true}` | `{"cloud":true,"hybrid":true,"on_prem":true,"self_hosted":true}` |
| description.long | Automatically records user sessions with full DOM playback and captures product analytics events and JavaScript errors. AI features automatically detect issues, analyze severity, and generate reproduction steps to help teams debug and optimize user experiences faster. | A session recording and analytics platform that captures user interactions, network activity, errors, and performance metrics. Can be self-hosted on your own infrastructure or used as a managed cloud service, with full data control and no third-party data processors. |
| features.capabilities | - | `{"soc2_type_ii":true,"pricing_model":"freemium","user_session_video_recording_dvr":true,"javascript_console_error_recording":true,"rage_click_and_frustration_tracking":true}` |
| integrations.count | 40 | 18 |
| integrations.list | `[{"name":"AB Tasty"},{"name":"Adobe Analytics"},{"name":"Airbrake"},{"name":"Amplitude"},{"name":"Bazaarvoice"},{"name":"Drift"},{"name":"Dynatrace"},{"name":"Firebase"},{"name":"FreshDesk"},{"name":"G2"},{"name":"Gladly"},{"name":"Google Analytics"},{"name":"Google Cloud Storage"},{"name":"Google Optimize"},{"name":"Google Tag Manager"},{"name":"Gorgias"},{"name":"Heap"},{"name":"HelpScout"},{"name":"Honeybadger"},{"name":"HubSpot"},{"name":"Intercom"},{"name":"Jira"},{"name":"Kustomer"},{"name":"Mixpanel"},{"name":"Optimizely"},{"name":"Pendo"},{"name":"RingCentral"},{"name":"Rollbar"},{"name":"Salesforce"},{"name":"Segment"},{"name":"ServiceNow"},{"name":"Splunk"},{"name":"Survicate"},{"name":"TalkDesk"},{"name":"TrackJS"},{"name":"Zendesk"}]` | `[{"name":"Sentry"},{"name":"Datadog"},{"name":"Bugsnag"},{"name":"Jira"},{"name":"GitHub"},{"name":"Linear"},{"name":"Slack"},{"name":"CloudWatch"},{"name":"Stackdriver"},{"name":"Elastic"},{"name":"Apollo"},{"name":"Relay"},{"name":"Redux"},{"name":"Vuex"},{"name":"MobX"},{"name":"NgRx"},{"name":"Pinia"},{"name":"Zustand"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"ios":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"Core","summary":"Starting at $176/mo for 25K sessions/month","features":["Session replay with DOM playback","Console and network logs","Performance monitoring","Clickmaps, heatmaps, rage-click detection","Path analysis","Conversion funnels","Alerting","SSO","MCP / API access","Hundreds of integrations","Surveys"],"components":[{"kind":"fixed","amount":176,"period":"month","currency":"USD"}],"description":"Foundation plan with session replay, unlimited analytics, errors, and logs","contactSales":false,"includedLimits":{"sessions":"Starting at 25K/mo","log_events":"Unlimited","error_events":"Unlimited","analytics_events":"Unlimited"}},{"free":false,"name":"Pro","summary":"Recommended for teams capturing 100K+ sessions/mo","features":["Everything in Core","AI session summaries","AI issue detection","AI feedback analysis from Zendesk, Intercom, Qualtrics, G2, Gong","RBAC and audit logging","500 free API/MCP credits per month"],"description":"Adds AI features including session summaries, issue detection, and feedback analysis","contactSales":false,"includedLimits":{"ai_features":"Free when capturing 100K+ sessions/mo"}},{"free":false,"name":"Enterprise","summary":"Custom pricing with contact sales","features":["Everything in Pro","Unlimited seats","Streaming Data Export","Enterprise platform support","Self-hosted deployment on own infrastructure","2,000 free API/MCP credits per month"],"description":"Unlimited scale with self-hosted deployment, dedicated support, and higher API credits","contactSales":true,"includedLimits":{"seats":"Unlimited"}}],"addOns":[{"name":"Streaming Export"}],"summary":"From $176/mo for 25K sessions/month. Free 14-day trial. Usage-based pricing; annual contracts lock rates.","currency":"USD","freeTier":false,"sourceUrl":"https://logrocket.com/pricing","retrievedAt":"2026-08-19T13:13:10.238Z","freeTrialDays":14,"startingPrice":{"amount":176,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Open-Source","summary":"Free, self-hosted","features":["Session Replay","Product Analytics","Self-hosted","Community support"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Self-managed open-source deployment","contactSales":false},{"free":true,"name":"Free","summary":"Free tier, up to 4TB storage","features":["Session Replay","Product Analytics","Automated backups"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Fully managed cloud-hosted plan with storage limits","contactSales":false,"includedLimits":{"storage":"4TB"}},{"free":false,"name":"Dedicated","summary":"$199/mo minimum, hourly billing at $0.276/hr","features":["Session Replay","Product Analytics","Unlimited users and recordings","Monitoring and alerts","SSO/SAML","Audit trail","Encryption in transit and at rest","SOC 2 Type II","Data residency (50 regions)","Automated backups"],"components":[{"kind":"fixed","amount":199,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"hour"},"kind":"metered","amount":0.276,"currency":"USD"}],"description":"Dedicated cloud infrastructure managed by OpenReplay","contactSales":false,"includedLimits":{"ram":"32GB","vcpu":"8","storage":"4TB"}},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["All Dedicated features","SAML/SCIM","Audit logging","Dedicated support","Custom volume pricing","Multi-year contracts"],"description":"Self-hosted enterprise deployment with dedicated support","contactSales":true}],"summary":"From $199/mo managed cloud. Free tier available. Open-source self-hosted option.","currency":"USD","freeTier":true,"sourceUrl":"https://openreplay.com/ar/pricing/","retrievedAt":"2026-08-25T12:09:31.988Z","freeTrialDays":7,"startingPrice":{"amount":199,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | high | high |
| pricing.starting_price | `{"amount":176,"currency":"USD"}` | `{"amount":199,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| security.fedramp | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | yes |

## Capabilities (Heatmaps Analytics)

| Capability | LogRocket | OpenReplay |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Click and scroll heatmaps | - | - |
| User session video recording dvr | - | ✓ |
| Rage click and frustration tracking | - | ✓ |
| Form field abandonment analytics | - | - |
| Automated pii credit card masking | - | - |
| Javascript console error recording | - | ✓ |
| Google analytics adobe sync | - | - |
| Zendesk intercom helpdesk sync | - | - |
| Optimizely vwo ab testing sync | - | - |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | - |
| Pricing model | - | Freemium |

*Source: Vioscale. Generated 2026-09-01T14:56:17.101Z. "-" = undocumented, not absent.*