# Loggly vs Papertrail

| Attribute | Loggly | Papertrail |
|---|---|---|
| **Vioscale score** | 57.9 (49% (low)) | 58.1 (49% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud service that aggregates logs from multiple sources and provides searching, analysis, visualization, and alerting capabilities for application monitoring and troubleshooting. | Cloud-based log aggregation service that collects logs from multiple sources and systems, providing centralized visibility with search, alerting, live-tailing, and archival capabilities. Designed for developers and operations teams to troubleshoot issues and maintain system uptime without complexity. |
| features.capabilities | `{"hosting":"cloud","alerting":true,"log_role":"platform","dashboards":true,"query_language":"simple keyword search","full_text_search":true,"retention_tiering":true,"structured_parsing":true,"object_store_backed":false}` | `{"hosting":"cloud","alerting":true,"log_role":"platform","live_tail":true,"dashboards":false,"otel_support":"none","pii_redaction":false,"query_language":"proprietary search + SQL (Hive for archives)","full_text_search":true,"retention_tiering":true,"structured_parsing":true,"object_store_backed":true}` |
| integrations.count | 23 | 15 |
| integrations.list | `[{"name":"Amazon CloudWatch"},{"name":"Amazon ELB"},{"name":"Amazon S3"},{"name":"AWS Lambda"},{"name":"Docker"},{"name":"Elasticsearch"},{"name":"Flowdock"},{"name":"GitHub"},{"name":"Graylog"},{"name":"HipChat"},{"name":"JIRA Software"},{"name":"Logstash"},{"name":"Mandrill"},{"name":"Microsoft Teams"},{"name":"Monolog"},{"name":"New Relic"},{"name":"PagerDuty"},{"name":"Pushover"},{"name":"Rollbar"},{"name":"Sentry"},{"name":"Slack"},{"name":"VictorOps"},{"name":"Webhooks"}]` | `[{"name":"Zapier"},{"name":"Teams"},{"name":"PagerDuty"},{"name":"Google Sheets"},{"name":"Kubernetes"},{"name":"DigitalOcean"},{"name":"AppOptics"},{"name":"Snap Agent"},{"name":"S3"},{"name":"Hadoop"},{"name":"Hive"},{"name":"HTTP webhooks"},{"name":"Email"},{"name":"remote_syslog2"},{"name":"Unix/BSD system logs"},{"name":"Windows"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Lite","summary":"Free","features":["Centralized log management","Automated log summaries","Search & filters"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"volume":"200 MB/day","retention":"7 days"}},{"free":false,"name":"Standard","summary":"$79/month billed annually","features":["All Lite features","Unlimited users","Up to 3 source groups","Email alerting","Charts and dashboards","Email support"],"commitment":"annual","components":[{"kind":"fixed","amount":79,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"volume":"1 GB/day","retention":"15 days"}},{"free":false,"name":"Pro","summary":"$159/month billed annually","features":["All Standard features","Up to 5 source groups","Email and webhook alerts","Custom derived fields (up to 10 rules)","API access","Archive to Amazon S3","Peak Overage Protection"],"commitment":"annual","components":[{"kind":"fixed","amount":159,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"volume":"up to 100 GB/day","retention":"15-30 days"}},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["All Pro features","Unlimited source groups","Unlimited derived field rules","Custom retention periods","Technical success management","GitHub integration","JIRA integration","Anomaly detection","Federated identity management"],"commitment":"annual","contactSales":true,"includedLimits":{"volume":"custom","retention":"15-90 days"}}],"summary":"From $79/month (annual billing), with free tier","currency":"USD","freeTier":true,"sourceUrl":"https://www.loggly.com/plans-and-pricing/","retrievedAt":"2026-08-13T23:07:57.436Z","freeTrialDays":30,"startingPrice":{"amount":79,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"16 GB/month - 1 day retention","summary":"$82/month","commitment":"monthly","components":[{"kind":"fixed","amount":82,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"data_transfer":"16GB/month"}},{"free":false,"name":"16 GB/month - 3 days retention","summary":"$103/month","commitment":"monthly","components":[{"kind":"fixed","amount":103,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"data_transfer":"16GB/month"}},{"free":false,"name":"16 GB/month - 7 days retention","summary":"$125/month","commitment":"monthly","components":[{"kind":"fixed","amount":125,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"data_transfer":"16GB/month"}},{"free":false,"name":"16 GB/month - 14 days retention","summary":"$150/month","commitment":"monthly","components":[{"kind":"fixed","amount":150,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"data_transfer":"16GB/month"}},{"free":false,"name":"16 GB/month - 30 days retention","summary":"$195/month","commitment":"monthly","components":[{"kind":"fixed","amount":195,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"data_transfer":"16GB/month"}}],"summary":"From $82/month. Free tier and 30-day free trial available. Also offers 8 GB, 25 GB, and 50 GB monthly plans with variable pricing.","currency":"USD","freeTier":true,"sourceUrl":"https://www.papertrail.com/blog/more-consistent-service-intervals-and-pricing/","retrievedAt":"2026-08-14T08:33:53.559Z","freeTrialDays":30,"startingPrice":{"amount":82,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | high | high |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.gdpr | yes | yes |

## Capabilities (Log Management Software)

| Capability | Loggly | Papertrail |
|---|:--:|:--:|
| **Core** |  |  |
| Pipeline role | End-to-end platform | End-to-end platform |
| **Search** |  |  |
| Full-text log search | ✓ | ✓ |
| Live tail / stream | - | ✓ |
| **Processing** |  |  |
| Structured parsing | ✓ | ✓ |
| PII redaction at ingest | - | ✗ |
| **Ops** |  |  |
| Log-based alerting | ✓ | ✓ |
| Dashboards / visualisation | ✓ | ✗ |
| **Storage** |  |  |
| Retention tiering | ✓ | ✓ |
| Object-store columnar backend | ✗ | ✓ |
| **Interop** |  |  |
| OpenTelemetry logs | - | None |
| Query language | simple keyword search | proprietary search + SQL (Hive for archives) |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |

*Source: Vioscale. Generated 2026-09-01T16:33:26.874Z. "-" = undocumented, not absent.*