# Lightspeed Retail vs PayPal Zettle

**Leader by Vioscale score:** PayPal Zettle

| Attribute | Lightspeed Retail | PayPal Zettle |
|---|---|---|
| **Vioscale score** | 40.2 (21% (low)) | 60.9 (37% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A comprehensive cloud-based retail management platform that integrates point-of-sale, inventory tracking, customer relationship management, employee management, and business analytics tools. | A payment acceptance system combining a free mobile app with optional hardware. Charges a percentage fee on each transaction with no monthly subscriptions or long-term contracts. |
| features.capabilities | `{"deployment_model":"cloud_web_client","offline_mode_transaction_queuing":true,"integrated_gift_cards_and_store_credit":true,"customer_crm_profiles_and_purchase_history":true,"multi_location_store_transfers_and_lookups":true,"employee_time_clock_and_commission_tracking":true}` | `{"pricing_model":"saas_plus_mandatory_payment_processing_rake","integrated_gift_cards_and_store_credit":true}` |
| integrations.count | 7 | 16 |
| integrations.list | `[{"name":"Amazon"},{"name":"eBay"},{"name":"Walmart Marketplace"},{"name":"Google Shopping"},{"name":"Facebook"},{"name":"Instagram"},{"name":"TikTok"}]` | `[{"name":"Adobe Commerce"},{"name":"BigCommerce"},{"name":"ePages"},{"name":"ExtendaGO"},{"name":"HIOPOS"},{"name":"JTL-POS"},{"name":"Lightspeed"},{"name":"modified-shop"},{"name":"nopCommerce"},{"name":"Pickware"},{"name":"plentyPOS"},{"name":"PrestaShop"},{"name":"roc.Kasse"},{"name":"Shopify"},{"name":"Shopware"},{"name":"WooCommerce"}]` |
| market.availability | `{"hqCountry":"CA","primaryMarkets":["CA","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["GB"],"availabilityScope":"regional","availableCountries":["GB"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | - | `{"type":"usage","plans":[{"free":false,"name":"Card Payments","summary":"1.75% per card/contactless transaction","features":["Card and contactless payments","Cash payments","Gift card management","Inventory management","Sales reporting","Receipt options"],"components":[{"of":"transaction","kind":"percentage","plus":null,"rate":1.75}],"contactSales":false}],"addOns":[{"name":"PayPal Reader","components":[{"kind":"one_time","amount":29,"currency":"GBP"}]},{"name":"Additional PayPal Reader","components":[{"kind":"one_time","amount":69,"currency":"GBP"}]}],"summary":"1.75% per transaction. Free app. Hardware from £29.","currency":"GBP","freeTier":true,"sourceUrl":"https://www.zettle.com/gb/help/articles/1084775-pricing","retrievedAt":"2026-08-24T21:10:48.486Z"}` |
| pricing.free_tier | - | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | - | low |
| pricing.transparent | - | yes |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |
| security.pci | yes | - |

## Capabilities (Retail POS)

| Capability | Lightspeed Retail | PayPal Zettle |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Cloud web client | - |
| Offline mode transaction queuing | ✓ | - |
| Hardware and payment processor agnostic | - | - |
| Matrix inventory variant support size color | - | - |
| Barcode scanner and thermal receipt printer sync | - | - |
| Customer CRM profiles and purchase history | ✓ | - |
| Integrated gift cards and store credit | ✓ | ✓ |
| Omnichannel bopis buy online pickup in store | - | - |
| Employee time clock and commission tracking | ✓ | - |
| Multi location store transfers and lookups | ✓ | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | Saas plus mandatory payment processing rake |

*Source: Vioscale. Generated 2026-09-01T15:13:47.552Z. "-" = undocumented, not absent.*