# Last9 vs Middleware

**Leader by Vioscale score:** Middleware

| Attribute | Last9 | Middleware |
|---|---|---|
| **Vioscale score** | 48.4 (73% (medium)) | 71.2 (74% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A unified observability platform built on OpenTelemetry and Prometheus that manages logs, metrics, and traces with high-cardinality storage. It includes AI-assisted incident investigation, real-time alerting, and user monitoring capabilities. | A unified monitoring solution that ingests logs, metrics, and traces from infrastructure and applications, then uses artificial intelligence to identify problems and suggest automated fixes. |
| features.capabilities | `{"apm":true,"rum":true,"logs":true,"hosting":"cloud","metrics":true,"on_call":true,"tracing":true,"alerting":true,"dashboards":true,"otel_native":true}` | `{"apm":true,"rum":true,"logs":true,"hosting":"cloud","metrics":true,"tracing":true,"alerting":true,"dashboards":true,"otel_native":true}` |
| integrations.count | 100 | 450 |
| integrations.list | `[{"name":"Slack"},{"name":"PagerDuty"},{"name":"Opsgenie"},{"name":"Jira"},{"name":"Microsoft Teams"},{"name":"Telegram"},{"name":"Zenduty"},{"name":"Google Chat"},{"name":"Flock"},{"name":"Webhook"},{"name":"GitHub Actions"},{"name":"ArgoCD"},{"name":"Buildkite"},{"name":"Jenkins"},{"name":"AWS"},{"name":"Azure"},{"name":"GCP"},{"name":"Docker"},{"name":"Kubernetes"},{"name":"ECS"},{"name":"PostgreSQL"},{"name":"MySQL"},{"name":"MongoDB"},{"name":"Redis"},{"name":"Oracle"},{"name":"DynamoDB"},{"name":"RDS"},{"name":"S3"},{"name":"Cassandra"},{"name":"Neo4j"},{"name":"Flask"},{"name":"Django"},{"name":"FastAPI"},{"name":"Express.js"},{"name":"React"},{"name":"Spring Boot"},{"name":"Laravel"},{"name":"Go"},{"name":"Kafka"},{"name":"OpenTelemetry"},{"name":"Prometheus"},{"name":"Datadog"},{"name":"CloudWatch"},{"name":"Loki"},{"name":"Fluent Bit"},{"name":"Logstash"},{"name":"iOS"},{"name":"Android"},{"name":"Flutter"},{"name":"React Native"}]` | `[{"name":"Slack"},{"name":"AWS"},{"name":"Google Cloud"},{"name":"Stripe"},{"name":"Prometheus"},{"name":"OpenTelemetry"},{"name":"Amazon S3"},{"name":"Azure Blob Storage"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"free","freeTier":true,"sourceUrl":"https://last9.io","retrievedAt":"2026-08-13T23:06:22.032Z"}` | `{"type":"hybrid","plans":[{"free":true,"name":"Free Trial","summary":"Free 14-day trial with unlimited data ingestion","features":["Unlimited data ingestion","Unlimited RUM sessions","Unlimited synthetic checks","10 browser test runs","Unlimited users","Community support"],"components":[{"kind":"one_time","amount":0,"currency":"USD"}],"contactSales":false,"includedLimits":{"retention":"14 days","rum_sessions":"unlimited","browser_tests":"10","data_ingestion":"unlimited","synthetic_checks":"unlimited"}},{"free":false,"name":"Pay As You Go","summary":"$0.30/GB for logs/metrics/traces, $1 per 1K RUM sessions, $1 per 5K synthetic checks, $10 per 1K browser test runs","features":["Error detection and solving with OpsAI","Ingestion control and data pipeline management","SSO and security features","Dedicated Slack/MS Teams support channel","Logs aggregation and analysis","Infrastructure monitoring","Application performance monitoring","Synthetic testing","Browser testing","Real user monitoring","Live alerting","Custom dashboards","User-facing status page"],"components":[{"per":{"qty":1,"unit":"gb"},"kind":"metered","amount":0.3,"currency":"USD"},{"per":{"qty":1000,"unit":"rum_sessions"},"kind":"metered","amount":1,"currency":"USD"},{"per":{"qty":5000,"unit":"synthetic_checks"},"kind":"metered","amount":1,"currency":"USD"},{"per":{"qty":1000,"unit":"browser_test_runs"},"kind":"metered","amount":10,"currency":"USD"}],"contactSales":false,"includedLimits":{"retention":"30 days"}},{"free":false,"name":"Custom","summary":"Custom pricing with volume discounts and enterprise support","features":["All Pay As You Go features","Volume discounts","Multi-year contract options","Custom data retention policies","Bring Your Own Cloud (BYOC) deployment","24/7 premium support","Dedicated account team","OpsAI root cause analysis","Automatic issue detection and fix suggestions","Automatic PR generation"],"contactSales":true,"includedLimits":{"retention":"custom"}}],"summary":"From $0.30/GB for logs. Free 14-day trial available. Pay-as-you-go or custom enterprise plans.","currency":"USD","freeTier":true,"sourceUrl":"https://middleware.io/pricing/","retrievedAt":"2026-08-13T23:02:15.448Z","freeTrialDays":14,"startingPrice":{"amount":0.3,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | free | freemium |
| pricing.price_level | free | low |
| pricing.transparent | no | yes |
| reliability.status_page | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |

## Capabilities (Observability Tools)

| Capability | Last9 | Middleware |
|---|:--:|:--:|
| **Signals** |  |  |
| Metrics | ✓ | ✓ |
| Log management | ✓ | ✓ |
| Distributed tracing | ✓ | ✓ |
| Application performance monitoring | ✓ | ✓ |
| Real-user monitoring | ✓ | ✓ |
| **Response** |  |  |
| Alerting | ✓ | ✓ |
| On-call / incident management | ✓ | - |
| **Insight** |  |  |
| Dashboards | ✓ | ✓ |
| **Standards** |  |  |
| OpenTelemetry-native | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |

*Source: Vioscale. Generated 2026-09-01T17:20:48.539Z. "-" = undocumented, not absent.*