# Laserfiche vs M-Files

**Leader by vioscaleAI score:** Laserfiche

| Attribute | Laserfiche | M-Files |
|---|---|---|
| **vioscaleAI score** | 60.4 (52% (medium)) | 49.6 (8% (low)) |
| content.faq | `[{"answer":"A system for organizations to centrally store, manage, and control access to documents and records, with built-in security controls and automated task management. It is indexed under Document Management.","source":"https://www.laserfiche.com","question":"What is Laserfiche?","confidence":0.6},{"answer":"Laserfiche is a paid product; published pricing starts at $42 per user per month. It is sold across 3 plans (Professional, Business and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.laserfiche.com/products/pricing/","question":"How much does Laserfiche cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Laserfiche. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.laserfiche.com/products/pricing/","question":"What platforms does Laserfiche support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Laserfiche, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.laserfiche.com","question":"Can Laserfiche be self-hosted?","confidence":0.6},{"answer":"We have confirmed 10 integrations for Laserfiche, including Microsoft Teams, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft 365, SharePoint and DocuSign, plus 2 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.laserfiche.com/products/pricing/","question":"What does Laserfiche integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Laserfiche. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Laserfiche not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.laserfiche.com/resources/customer-stories/d-l-evans-automates-compliance-and-records-management/","question":"What security certifications does Laserfiche have?","confidence":0.7},{"answer":"Laserfiche is available worldwide. The vendor is headquartered in the United States.","source":"https://www.laserfiche.com/products/pricing/","question":"Where is Laserfiche available?","confidence":0.75}]` | - |
| deployment.options | `{"cloud":true,"on_prem":true,"self_hosted":true}` | - |
| description.long | A system that enables organizations to securely manage documents, records, and business processes through centralized repositories, role-based access controls, and automated workflows. Available as both cloud-hosted and on-premises solutions. | A platform that uses metadata to automatically organize, classify, and protect business documents. It applies consistent governance rules across Microsoft 365 tools while maintaining audit trails and compliance readiness. |
| features.capabilities | `{"deployment_model":"cloud_managed_saas","role_based_access_control_rbac":true,"version_control_checkin_checkout":true,"microsoft_office_365_native_addon":true}` | `{"metadata_taxonomy_tagging":true,"role_based_access_control_rbac":true,"microsoft_office_365_native_addon":true,"automated_retention_archiving_policies":true}` |
| integrations.count | 10 | 7 |
| integrations.list | `[{"name":"Microsoft Teams"},{"name":"Microsoft Outlook"},{"name":"Microsoft Word"},{"name":"Microsoft PowerPoint"},{"name":"Microsoft Excel"},{"name":"Microsoft 365"},{"name":"SharePoint"},{"name":"DocuSign"},{"name":"Salesforce CRM"},{"name":"Redtail CRM"},{"name":"Microsoft Office","native":true,"category":"productivity","direction":"bidirectional"}]` | `[{"name":"Microsoft 365"},{"name":"Teams","category":"chat"},{"name":"SharePoint"},{"name":"Outlook"},{"name":"Copilot"},{"name":"Microsoft Dynamics 365","category":"crm"},{"name":"Salesforce","category":"crm"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true,"windows":true}` | - |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Professional","summary":"$73/user/month billed annually ($875/year)","features":["100GB storage per user","1,000 AI Units/year","50,000 API calls/month","Process reporting and analytics","Enterprise app integration","Microsoft 365 collaboration","SOC2 Type 2+ HIPAA ISO27001 certified","Granular permissions and role-based access","Audit logging"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":73,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"storage":"100GB per user","ai_units":"1,000/year","api_calls":"50,000/month"}},{"free":false,"name":"Business","summary":"$93/user/month billed annually ($1,115/year)","features":["50,000 AI Units/year","150,000 API calls/month","Records Lifecycle Management","SSO, MFA, SCIM provisioning and automated deprovisioning","Extensive administration and compliance features"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":93,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"ai_units":"50,000/year","api_calls":"150,000/month"}},{"free":false,"name":"Enterprise","summary":"$42/user/month billed annually ($500/year)","features":["250,000 AI Units/year","500,000 API calls/month","Multi-region failover and disaster recovery","4-hour snapshots","Enhanced security events and user activity analytics","Privileged account monitoring","Enterprise Security capabilities"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":42,"period":"month","currency":"USD"}],"description":"Enterprise-wide automation with business-critical operations support","contactSales":false,"includedLimits":{"ai_units":"250,000/year","api_calls":"500,000/month"}}],"summary":"From $42/user/month billed annually. Three subscription tiers for cloud deployment.","currency":"USD","freeTier":false,"sourceUrl":"https://www.laserfiche.com/products/pricing/","retrievedAt":"2026-08-18T22:39:14.420Z","startingPrice":{"unit":"seat","amount":42,"period":"month","currency":"USD"},"billingPeriods":["year"]}` | - |
| pricing.free_tier | no | - |
| pricing.model | commercial | commercial |
| pricing.price_level | mid | - |
| pricing.starting_price | `{"amount":42,"currency":"USD"}` | - |
| pricing.transparent | yes | - |
| security.gdpr | yes | - |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |
| security.trust_center | https://www.laserfiche.com/resources/blog/cjis-for-criminal-justice-compliance-requirements/ | https://www.m-files.com/blog/articles/ecm-compliance-governance/ |

## Capabilities (Document Management)

| Capability | Laserfiche | M-Files |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Cloud managed saas | - |
| Full text OCR search indexing | - | - |
| Metadata taxonomy tagging | - | ✓ |
| Version control checkin checkout | ✓ | - |
| Automated retention archiving policies | - | ✓ |
| Email outlook save integration | - | - |
| Microsoft office 365 native addon | ✓ | ✓ |
| Smart workflow routing approvals | - | - |
| Legal matter centric workspace | - | - |
| Role based access control RBAC | ✓ | ✓ |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: vioscaleAI. Generated 2026-10-07T01:12:37.597Z. "-" = undocumented, not absent.*