# Lark vs Loom

| Attribute | Lark | Loom |
|---|---|---|
| **Vioscale score** | 77 (43% (low)) | 77.8 (54% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A single platform where teams can communicate, hold meetings, collaborate on documents, manage projects, and leverage AI to automate workflows and generate content. | Loom is a screen and camera recording platform that lets users capture, edit, and share video messages with teams and customers. It provides AI-powered transcription, summaries, and video enhancement features to facilitate asynchronous collaboration across distributed organizations. |
| features.capabilities | `{"hosting":"cloud","free_tier":true,"messaging":true,"api_access":true,"video_meetings":true}` | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"screen_sharing":true,"compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` |
| integrations.count | - | 16 |
| integrations.list | - | `[{"name":"Slack"},{"name":"Jira"},{"name":"Jira Service Desk"},{"name":"Confluence"},{"name":"GitHub"},{"name":"Gmail"},{"name":"Upwork"},{"name":"FigJam"},{"name":"Notion"},{"name":"Intercom"},{"name":"Zendesk"},{"name":"Dropbox"},{"name":"GitLab"},{"name":"Salesforce"},{"name":"WordPress"},{"name":"Google Workspace"}]` |
| market.availability | - | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true}` | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Starter","summary":"Free","features":["Team collaboration","20 users max","100 GB storage","1-on-1 video meetings","18 months message history","Unlimited real-time translation","1,000 automations/month","2,000 rows/table","Limited trial of Base AI"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For small teams with simple communication needs","contactSales":false,"includedLimits":{"users":"20","storage":"100 GB","message_history":"18 months","automations_per_month":"1,000"}},{"free":false,"name":"Basic","summary":"$6/user/month billed annually","features":["Team collaboration","500 users max","5 TB storage (expandable)","1-on-1 video meetings","Unlimited message history","Unlimited real-time translation","1,000 automations/month","2,000 rows/table","Expanded trial of Base AI"],"commitment":"annual","components":[{"kind":"per_unit","unit":"user","amount":6,"period":"month","currency":"USD"}],"description":"For growing companies with basic collaboration needs","contactSales":false,"includedLimits":{"users":"500","storage":"5 TB","message_history":"Unlimited","automations_per_month":"1,000"}},{"free":false,"name":"Pro","summary":"$12/user/month billed annually","features":["Team collaboration","500 users max","15 TB storage (expandable)","500-participant video meetings","Unlimited message history","Unlimited real-time translation","50,000 automations/month","20,000 rows/table","Expanded trial of Base AI","Base advanced permissions","Security & organizational controls","Frontline solution compatible","Communication and collaboration permissions"],"commitment":"annual","components":[{"kind":"per_unit","unit":"user","amount":12,"period":"month","currency":"USD"}],"description":"For companies with comprehensive collaboration and management needs","contactSales":true,"includedLimits":{"users":"500","storage":"15 TB","message_history":"Unlimited","meeting_participants":"500","automations_per_month":"50,000"}},{"free":false,"name":"Enterprise","summary":"Custom pricing, billed annually","features":["Team collaboration","Unlimited users","15 TB + 30 GB per user storage (expandable)","500-participant video meetings","Unlimited message history","Unlimited real-time translation","500,000 automations/month","50,000 rows/table","Expanded trial of Base AI","Base advanced permissions","Security & organizational controls","Frontline solution compatible","Communication and collaboration permissions","Single sign-on (SSO)","Advanced security & compliance controls"],"commitment":"annual","description":"For large companies with advanced security and organizational management needs","contactSales":true,"includedLimits":{"users":"Unlimited","storage":"15 TB + 30 GB per user","message_history":"Unlimited","meeting_participants":"500","automations_per_month":"500,000"}}],"addOns":[{"name":"AI Meeting Notes","components":[{"per":{"qty":1800,"unit":"notes"},"kind":"metered","amount":1699,"currency":"USD"}]},{"name":"Meegle Premium","components":[{"kind":"per_unit","unit":"user","amount":12,"period":"month","currency":"USD"}]},{"name":"Base automation expansion","components":[{"per":{"qty":50000,"unit":"automation runs"},"kind":"metered","amount":599,"currency":"USD"}]}],"summary":"Free to $12/user/month. Free Starter tier. Annual billing saves 16.6%.","currency":"USD","freeTier":true,"sourceUrl":"https://www.larksuite.com","retrievedAt":"2026-08-03T20:21:24.479Z","startingPrice":{"amount":6,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Starter","summary":"Free. 25 videos, 5 min recordings, up to 50 members","features":["25 videos per person","5 minute screen recordings","Unlimited meeting length","Transcriptions in 50+ languages","Comments and emoji reactions","Video quality up to 720p","Screen & cam bubble recording","System audio","Virtual backgrounds","Background noise suppression","Video transcriptions","Closed captions","Video privacy controls"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"members":"up to 50","recording_length":"5 min per video","videos_per_person":"25"}},{"free":false,"name":"Business","summary":"$18/user/month. Unlimited videos, 4K recording, basic editing","features":["Unlimited videos and recording time","Remove Loom branding","Upload and download videos","High-def up to 4K video","Basic waveform editing","Trim and stitch videos","Custom video thumbnail","Embed links in video","Password protected videos","Default privacy setting for workspace","Engagement insights","Exportable engagement insights","Priority support","Custom branding options"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":18,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"members":"Unlimited","recording_length":"Unlimited","videos_per_person":"Unlimited"}},{"free":false,"name":"Business + AI","summary":"$24/user/month. Includes AI enhancement and automation features","features":["Everything in Business, plus:","Auto-video enhancement","Advanced editing","Video-to-text automation","Auto-meeting recap emails","Auto-meeting notes","Auto Titles, Summaries, Chapters, CTAs","Filler Word Removal","Silence Removal","Edit by transcript","Admin insights","AI Workflows"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":24,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"members":"Unlimited","recording_length":"Unlimited","videos_per_person":"Unlimited"}},{"free":false,"name":"Enterprise","summary":"Custom pricing. Enterprise security, SSO/SCIM, 99.95% SLA","features":["Everything in Business + AI, plus:","Advanced security (SSO, SCIM)","Salesforce integration","99.95% uptime SLA","EBA Compliance","Downloadable user insights","Custom data retention policies"],"contactSales":true}],"summary":"Free tier. Paid plans from $18/user/month (Business) to $24/user/month (Business + AI). Annual billing saves up to 17%. Enterprise plan requires contact.","currency":"USD","freeTier":true,"sourceUrl":"https://www.loom.com/pricing","retrievedAt":"2026-08-13T22:22:03.456Z","startingPrice":{"amount":18,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | mid |
| pricing.transparent | yes | yes |
| reliability.sla_pct | - | 99.95 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | - |

## Capabilities (Collaboration Software)

| Capability | Lark | Loom |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | ✓ | - |
| Whiteboard | - | - |
| **Meetings** |  |  |
| Screen sharing | - | ✓ |
| Recording / transcription | - | Recording + AI notes |
| **Security** |  |  |
| End-to-end encryption | - | - |
| SSO / SCIM | - | ✓ |
| **Access** |  |  |
| Guest / external access | - | ✓ |
| **Compliance** |  |  |
| Compliance controls | - | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |
| **Scale** |  |  |
| Max participants | - | - |
| **Ecosystem** |  |  |
| App marketplace | - | - |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: Vioscale. Generated 2026-09-01T16:54:03.452Z. "-" = undocumented, not absent.*