# Landbot vs LiveChat

**Leader by Vioscale score:** Landbot

| Attribute | Landbot | LiveChat |
|---|---|---|
| **Vioscale score** | 65.7 (55% (medium)) | 38.9 (42% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A platform for creating conversational AI agents and chatbots that engage website visitors and WhatsApp users through interactive conversations, qualify leads in real-time, and integrate with CRMs and business tools to automate sales and support workflows. | A web-based platform for real-time customer communication, supporting sales and support teams with live chat, chatbots, ticketing, and knowledge base features. Designed for businesses to engage visitors, handle inquiries asynchronously, and automate routine tasks. |
| features.capabilities | `{"soc2_type_ii":true,"pricing_model":"tiered_by_convo_volume","salesforce_hubspot_crm_sync":true,"generative_ai_llm_response_engine":true,"live_human_sales_rep_handoff_routing":true,"visual_no_code_dialogue_tree_builder":true,"whatsapp_facebook_messenger_social_sync":true}` | - |
| integrations.count | 14 | 11 |
| integrations.list | `[{"name":"HubSpot"},{"name":"Salesforce"},{"name":"Pipedrive"},{"name":"Zoho"},{"name":"Google Sheets"},{"name":"Airtable"},{"name":"Webhooks"},{"name":"OpenAI"},{"name":"Gemini"},{"name":"n8n"},{"name":"Zapier"},{"name":"Facebook Messenger"},{"name":"WhatsApp Business API"},{"name":"Custom APIs"}]` | `[{"name":"Mailchimp"},{"name":"HelpDesk.com"},{"name":"ChatBot.com"},{"name":"KnowledgeBase"},{"name":"OpenWidget"},{"name":"Auth0"},{"name":"Apple"},{"name":"Google"},{"name":"Microsoft"},{"name":"OneLogin"},{"name":"Metabase"}]` |
| market.availability | `{"hqCountry":"EU","primaryMarkets":["EU","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"Free forever","features":["Full builder and templates","Test WhatsApp with demo number","1 seat","Visual builder"],"minSeats":1,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"EUR"}],"description":"For exploring and creating your first agent","contactSales":false,"includedLimits":{"seats":"1","chats_per_month":"100"}},{"free":false,"name":"Starter","summary":"€32/month billed annually (€40/month monthly)","features":["Everything from Free","2 seats","500 chats/month included","100 AI chats included","Extra chats at €0.05 each"],"minSeats":2,"commitment":"annual","components":[{"kind":"fixed","amount":32,"period":"month","currency":"EUR"},{"per":{"qty":1,"unit":"chat"},"kind":"metered","amount":0.05,"currency":"EUR"}],"description":"For small teams launching their first agent","contactSales":false,"includedLimits":{"seats":"2","chats_per_month":"500","ai_chats_per_month":"100"}},{"free":false,"name":"Professional","summary":"€80/month billed annually (€100/month monthly)","features":["Everything from Starter","No Landbot branding","1 WhatsApp number included","300 AI chats included","Essential integrations: HubSpot, Airtable, Webhooks","Premium integrations: Salesforce, Pipedrive, Zoho, Google Sheets","Live chat support","Dedicated support","Availability SLA"],"minSeats":5,"commitment":"annual","components":[{"kind":"fixed","amount":80,"period":"month","currency":"EUR"},{"per":{"qty":1,"unit":"chat"},"kind":"metered","amount":0.05,"currency":"EUR"}],"description":"For growing teams that scale chats","contactSales":false,"includedLimits":{"ai_chats_per_month":"300","whatsapp_numbers_included":"1","whatsapp_messages_per_month":"10000"}},{"free":false,"name":"Business","summary":"From €400/month","features":["Custom configuration","Managed services available (Agent Studio)"],"components":[{"kind":"fixed","amount":400,"period":"month","currency":"EUR"}],"description":"For enterprises with custom requirements","contactSales":true}],"addOns":[{"name":"Additional WhatsApp Number","components":[{"kind":"fixed","amount":100,"period":"month","currency":"EUR"}]},{"name":"Additional Seat","components":[{"kind":"fixed","amount":25,"period":"month","currency":"EUR"}]},{"name":"Agent Studio (Managed Services)"}],"summary":"From €32/month. Free tier. 20% discount on annual billing.","currency":"EUR","freeTier":true,"sourceUrl":"https://landbot.io/pt-br/pricing","retrievedAt":"2026-08-25T08:26:32.596Z","freeTrialDays":14,"startingPrice":{"amount":32,"period":"month","currency":"EUR"},"billingPeriods":["month","year"]}` | `{"type":"subscription","summary":"Pay-per-agent subscription model; free trial available","currency":"USD","freeTier":true,"sourceUrl":"https://www.livechat.com/help/pricing-model-update/","retrievedAt":"2026-08-18T12:52:59.180Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | mid | low |
| pricing.starting_price | `{"amount":32,"currency":"EUR"}` | - |
| pricing.transparent | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.pci | - | yes |
| security.soc2 | yes | - |

## Capabilities (Chatbots Marketing)

| Capability | Landbot | LiveChat |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Visual no code dialogue tree builder | ✓ | - |
| Automated meeting calendar booking | - | - |
| Live human sales rep handoff routing | ✓ | - |
| CRM ownership based routing logic | - | - |
| Clearbit zoominfo ip enrichment sync | - | - |
| Whatsapp facebook messenger social sync | ✓ | - |
| Generative AI LLM response engine | ✓ | - |
| Salesforce hubspot CRM sync | ✓ | - |
| Slack ms teams rep alerting | - | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | - | - |
| Pricing model | Tiered by convo volume | - |

*Source: Vioscale. Generated 2026-09-01T17:24:30.605Z. "-" = undocumented, not absent.*