# Kickserv vs Workiz

**Leader by Vioscale score:** Kickserv

| Attribute | Kickserv | Workiz |
|---|---|---|
| **Vioscale score** | 76 (65% (medium)) | 30.3 (33% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Cloud-based platform that helps service businesses manage customers, schedule and dispatch work, create estimates and invoices, and collect online payments. Includes mobile features for field technicians and integrations with accounting software. | A cloud-based business management system for home service trades that automates job dispatch, invoicing, payment processing, and customer communication through AI-assisted features and mobile capabilities. |
| features.capabilities | `{"pci":false,"soc2":false,"quoting":true,"inventory":false,"trade_focus":"general","work_orders":true,"gps_tracking":true,"soc2_type_ii":false,"pricing_model":"per_user","dispatch_board":true,"mobile_offline":false,"target_segment":"smb","self_scheduling":true,"invoicing_payments":true,"accounting_integration":true,"pci_dss_payment_gateway_compliance":false,"quickbooks_two_way_accounting_sync":true,"integrated_voip_call_tracking_and_screen_pop":false,"good_better_best_multi_option_pricebook_quoting":false,"gps_truck_tracking_and_technician_dispatch_board":true,"consumer_financing_integration_greensky_synchrony":false,"mobile_app_invoicing_and_field_credit_card_capture":true,"truck_stock_inventory_and_purchase_order_generation":false,"recurring_service_maintenance_agreement_auto_billing":false,"uber_style_customer_technician_en_route_tracking_link":true}` | `{"pci":true,"soc2":false,"quoting":true,"inventory":true,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"mobile_offline":false,"target_segment":"smb","self_scheduling":true,"invoicing_payments":true,"accounting_integration":true}` |
| integrations.count | 14 | 16 |
| integrations.list | `[{"name":"QuickBooks Online"},{"name":"QuickBooks Desktop"},{"name":"Stripe"},{"name":"Mailchimp"},{"name":"Xero"},{"name":"Vend"},{"name":"Unleashed"},{"name":"Cin7"},{"name":"Square"},{"name":"Bill.com"},{"name":"WorkflowMax"},{"name":"Harvest"},{"name":"TSheets"},{"name":"Freshdesk"}]` | `[{"name":"QuickBooks"},{"name":"Google Calendar"},{"name":"Google Reserve"},{"name":"Zapier"},{"name":"Thumbtack"},{"name":"Angi"},{"name":"Linxup"},{"name":"CompanyCam"},{"name":"JB Warranties"},{"name":"Sunbit"},{"name":"Wisetack"},{"name":"Dispatch.me"},{"name":"NiceJob"},{"name":"SearchKings"},{"name":"Nexa"},{"name":"HouseHappy"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"regional","availableCountries":["US"],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free - 5 users","features":["Customer management","Job scheduling","Basic features"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free tier","contactSales":false,"includedLimits":{"users":"5"}},{"free":false,"name":"Basic Plus","summary":"$99/month for 10 users","features":["Customer management","Estimates","Invoicing","Online payments","GPS tracking","Mobile app","Digital signatures","Onsite credit card payment","Customer portal"],"components":[{"kind":"per_unit","unit":"user","amount":9.9,"period":"month","currency":"USD"}],"description":"Per-user subscription","contactSales":false}],"addOns":[{"name":"QuickBooks Integration","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]},{"name":"Customer Self Service Portal","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]}],"summary":"From $9.90/user/month. Free tier with 5 users. Annual plans available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","retrievedAt":"2026-08-24T22:32:08.497Z","startingPrice":{"unit":"user","amount":9.9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Standard","features":["Scheduling","Invoices & Estimates","Online Payments","5 Automations","Service areas","Built-in reports","Client management","Custom fields","Subcontractors management","QuickBooks Online"],"minSeats":5,"commitment":"monthly","description":"The essential tools to grow and boost efficiency.","contactSales":true},{"free":false,"name":"Pro","features":["Everything in Standard, plus:","Performance pay","10 Automations","Genius leads","Genius scheduling","Custom reports"],"minSeats":5,"commitment":"monthly","description":"The perfect plan with AI tools and enhanced automations.","contactSales":true},{"free":false,"name":"Ultimate","features":["Everything in Pro, plus:","Service plans","30 Automations","Sales proposals"],"commitment":"monthly","description":"The complete plan built for mid-size and large companies with multiple crews and locations.","contactSales":true}],"summary":"Monthly subscription with first 5 users included in base plans. Free trial available.","freeTier":false,"sourceUrl":"https://www.workiz.com/","retrievedAt":"2026-08-04T08:43:56.753Z","billingPeriods":["month"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | unknown |
| pricing.starting_price | `{"amount":9.9,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.status_page | yes | - |
| security.iso27001 | - | yes |

## Capabilities (Field Service Management Software)

| Capability | Kickserv | Workiz |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | ✗ | ✗ |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✓ |
| Inventory / parts management | ✗ | ✓ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | ✓ | ✓ |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | ✗ | ✓ |
| SOC 2 Type II | ✗ | ✗ |
| **Pricing** |  |  |
| Pricing model | Per user | - |
| **Market** |  |  |
| Target segment | SMB / growing contractor | SMB / growing contractor |

*Source: Vioscale. Generated 2026-09-01T16:54:10.186Z. "-" = undocumented, not absent.*