# Kickserv vs Synchroteam

**Leader by Vioscale score:** Kickserv

| Attribute | Kickserv | Synchroteam |
|---|---|---|
| **Vioscale score** | 76 (65% (medium)) | 52.3 (39% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Cloud-based platform that helps service businesses manage customers, schedule and dispatch work, create estimates and invoices, and collect online payments. Includes mobile features for field technicians and integrations with accounting software. | Synchroteam enables organizations to manage mobile workers by providing real-time scheduling, dispatch, GPS tracking, job management, inventory control, and customer communication tools through web and mobile applications. |
| features.capabilities | `{"pci":false,"soc2":false,"quoting":true,"inventory":false,"trade_focus":"general","work_orders":true,"gps_tracking":true,"soc2_type_ii":false,"pricing_model":"per_user","dispatch_board":true,"mobile_offline":false,"target_segment":"smb","self_scheduling":true,"invoicing_payments":true,"accounting_integration":true,"pci_dss_payment_gateway_compliance":false,"quickbooks_two_way_accounting_sync":true,"integrated_voip_call_tracking_and_screen_pop":false,"good_better_best_multi_option_pricebook_quoting":false,"gps_truck_tracking_and_technician_dispatch_board":true,"consumer_financing_integration_greensky_synchrony":false,"mobile_app_invoicing_and_field_credit_card_capture":true,"truck_stock_inventory_and_purchase_order_generation":false,"recurring_service_maintenance_agreement_auto_billing":false,"uber_style_customer_technician_en_route_tracking_link":true}` | - |
| integrations.count | 14 | 2 |
| integrations.list | `[{"name":"QuickBooks Online"},{"name":"QuickBooks Desktop"},{"name":"Stripe"},{"name":"Mailchimp"},{"name":"Xero"},{"name":"Vend"},{"name":"Unleashed"},{"name":"Cin7"},{"name":"Square"},{"name":"Bill.com"},{"name":"WorkflowMax"},{"name":"Harvest"},{"name":"TSheets"},{"name":"Freshdesk"}]` | `[{"name":"QuickBooks Online"},{"name":"Zapier"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free - 5 users","features":["Customer management","Job scheduling","Basic features"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free tier","contactSales":false,"includedLimits":{"users":"5"}},{"free":false,"name":"Basic Plus","summary":"$99/month for 10 users","features":["Customer management","Estimates","Invoicing","Online payments","GPS tracking","Mobile app","Digital signatures","Onsite credit card payment","Customer portal"],"components":[{"kind":"per_unit","unit":"user","amount":9.9,"period":"month","currency":"USD"}],"description":"Per-user subscription","contactSales":false}],"addOns":[{"name":"QuickBooks Integration","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]},{"name":"Customer Self Service Portal","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]}],"summary":"From $9.90/user/month. Free tier with 5 users. Annual plans available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","retrievedAt":"2026-08-24T22:32:08.497Z","startingPrice":{"unit":"user","amount":9.9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$39/user/month when billed annually, $49/user/month when billed monthly","features":["Job management and search","Scheduling and dispatch","Mobile apps (iOS/Android)","Customer portal","GPS tracking and maps","Invoicing and quotations","Inventory management","Contract management","Web services API","No setup or hosting fees"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":39,"period":"month","currency":"USD"}],"description":"Includes all features except Route Optimization","contactSales":false},{"free":false,"name":"Premium","summary":"$64/user/month when billed annually, $79/user/month when billed monthly","features":["All Standard features","Route optimization"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":64,"period":"month","currency":"USD"}],"description":"Includes all features including Route Optimization","contactSales":false}],"summary":"From $39/user/month billed annually. Free 14-day trial, no credit card required.","currency":"USD","freeTier":false,"sourceUrl":"https://www.synchroteam.com/pricing.php","retrievedAt":"2026-08-24T21:03:35.656Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":39,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | mid |
| pricing.starting_price | `{"amount":9.9,"currency":"USD"}` | `{"amount":39,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | - |
| security.gdpr | - | yes |

## Capabilities (Field Service Management Software)

| Capability | Kickserv | Synchroteam |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | - |
| **Platform** |  |  |
| Mobile app with offline mode | ✗ | - |
| Dispatch / scheduling board | ✓ | - |
| Work-order management | ✓ | - |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | - |
| Invoicing + in-field payments | ✓ | - |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | - |
| Inventory / parts management | ✗ | - |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | ✓ | - |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | - |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | ✗ | - |
| SOC 2 Type II | ✗ | - |
| **Pricing** |  |  |
| Pricing model | Per user | - |
| **Market** |  |  |
| Target segment | SMB / growing contractor | - |

*Source: Vioscale. Generated 2026-09-01T16:58:12.357Z. "-" = undocumented, not absent.*