# Kickserv vs Simpro

**Leader by Vioscale score:** Kickserv

| Attribute | Kickserv | Simpro |
|---|---|---|
| **Vioscale score** | 76 (65% (medium)) | 32.9 (37% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Cloud-based platform that helps service businesses manage customers, schedule and dispatch work, create estimates and invoices, and collect online payments. Includes mobile features for field technicians and integrations with accounting software. | Simpro is a field service management platform for trades that handles complete job workflows from estimation and scheduling through field execution, invoicing, and reporting. It connects office and field teams on a single cloud interface with mobile access, integrates directly with accounting software, and uses AI to streamline administrative tasks while protecting profit margins. |
| features.capabilities | `{"pci":false,"soc2":false,"quoting":true,"inventory":false,"trade_focus":"general","work_orders":true,"gps_tracking":true,"soc2_type_ii":false,"pricing_model":"per_user","dispatch_board":true,"mobile_offline":false,"target_segment":"smb","self_scheduling":true,"invoicing_payments":true,"accounting_integration":true,"pci_dss_payment_gateway_compliance":false,"quickbooks_two_way_accounting_sync":true,"integrated_voip_call_tracking_and_screen_pop":false,"good_better_best_multi_option_pricebook_quoting":false,"gps_truck_tracking_and_technician_dispatch_board":true,"consumer_financing_integration_greensky_synchrony":false,"mobile_app_invoicing_and_field_credit_card_capture":true,"truck_stock_inventory_and_purchase_order_generation":false,"recurring_service_maintenance_agreement_auto_billing":false,"uber_style_customer_technician_en_route_tracking_link":true}` | `{"quoting":true,"inventory":true,"trade_focus":"general","work_orders":true,"gps_tracking":false,"dispatch_board":true,"mobile_offline":false,"target_segment":"smb","self_scheduling":false,"deployment_model":"cloud_web_app","invoicing_payments":true,"accounting_integration":true,"aia_g702_g703_progress_billing":false,"retainage_withholding_tracking":false,"change_order_revenue_impact_budgeting":false,"certified_payroll_davis_bacon_reporting":false,"union_payroll_complex_fringe_deductions":false,"purchase_order_and_subcontract_management":true,"granular_phase_and_cost_code_budget_tracking":true,"equipment_depreciation_and_usage_cost_allocation":false,"wip_work_in_progress_over_under_billing_reporting":false}` |
| integrations.count | 14 | 5 |
| integrations.list | `[{"name":"QuickBooks Online"},{"name":"QuickBooks Desktop"},{"name":"Stripe"},{"name":"Mailchimp"},{"name":"Xero"},{"name":"Vend"},{"name":"Unleashed"},{"name":"Cin7"},{"name":"Square"},{"name":"Bill.com"},{"name":"WorkflowMax"},{"name":"Harvest"},{"name":"TSheets"},{"name":"Freshdesk"}]` | `[{"name":"PlanSwift"},{"name":"Sage"},{"name":"QuickBooks"},{"name":"Xero"},{"name":"MYOB"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free - 5 users","features":["Customer management","Job scheduling","Basic features"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free tier","contactSales":false,"includedLimits":{"users":"5"}},{"free":false,"name":"Basic Plus","summary":"$99/month for 10 users","features":["Customer management","Estimates","Invoicing","Online payments","GPS tracking","Mobile app","Digital signatures","Onsite credit card payment","Customer portal"],"components":[{"kind":"per_unit","unit":"user","amount":9.9,"period":"month","currency":"USD"}],"description":"Per-user subscription","contactSales":false}],"addOns":[{"name":"QuickBooks Integration","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]},{"name":"Customer Self Service Portal","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]}],"summary":"From $9.90/user/month. Free tier with 5 users. Annual plans available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","retrievedAt":"2026-08-24T22:32:08.497Z","startingPrice":{"unit":"user","amount":9.9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"quote","addOns":[{"name":"Digital Forms"},{"name":"Data Feed"},{"name":"Maintenance Planner"},{"name":"Takeoffs"},{"name":"Simtrac"},{"name":"SMS"},{"name":"VoIP"}],"sourceUrl":"https://www.simprogroup.com/","retrievedAt":"2026-08-04T08:43:01.371Z"}` |
| pricing.free_tier | yes | - |
| pricing.model | freemium | commercial |
| pricing.price_level | low | unknown |
| pricing.starting_price | `{"amount":9.9,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.status_page | yes | yes |

## Capabilities (Field Service Management Software)

| Capability | Kickserv | Simpro |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | ✗ | ✗ |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✗ |
| Inventory / parts management | ✗ | ✓ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | ✓ | ✗ |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | ✗ | - |
| SOC 2 Type II | ✗ | - |
| **Pricing** |  |  |
| Pricing model | Per user | - |
| **Market** |  |  |
| Target segment | SMB / growing contractor | SMB / growing contractor |

*Source: Vioscale. Generated 2026-09-01T16:45:12.121Z. "-" = undocumented, not absent.*