# Keap vs Teamwork CRM

**Leader by Vioscale score:** Teamwork CRM

| Attribute | Keap | Teamwork CRM |
|---|---|---|
| **Vioscale score** | 59.7 (36% (low)) | 86.7 (73% (medium)) |
| content.faq | `[{"answer":"Keap is a CRM and business automation platform that combines contact management, sales tools, and marketing capabilities. It's trusted by over 200,000 businesses and is designed to help small businesses automate their customer relationships, sales processes, and marketing efforts.","source":"https://www.keap.com","question":"What is Keap?","confidence":0.9},{"answer":"Keap offers contact management with segmentation and tagging, CRM functions like notes and tasks, and marketing automation. Additional features include email and SMS marketing, sales automation, lead capture and management, appointment scheduling, pipeline management, and reporting dashboards.","source":"https://www.keap.com","question":"What features does Keap include?","confidence":0.95},{"answer":"Keap operates on a subscription-based pricing model with monthly and annual billing options. The base plan supports up to 50,000 contacts and includes all platform features; there is no free tier.","source":"https://www.keap.com","question":"How is Keap priced?","confidence":0.95},{"answer":"Keap does not offer a free tier, so there is no zero-cost option to explore the platform. All access requires a paid subscription available on monthly or annual billing terms.","source":"https://www.keap.com","question":"Is there a free tier or free trial?","confidence":0.95},{"answer":"Keap is cloud-based and accessible through a web browser on any device. The platform also includes a dedicated mobile app for managing your business on the go.","source":"https://www.keap.com","question":"What devices and platforms can I use Keap on?","confidence":0.9},{"answer":"Keap includes marketing automation for campaigns and broadcasts, sales automation to streamline the sales process, and workflow automation for business processes. Automation extends across multiple channels including email, SMS, and integrated communications.","source":"https://www.keap.com","question":"What automation capabilities does Keap provide?","confidence":0.9},{"answer":"Keap integrates email marketing, one-to-one email communication, and SMS text messaging directly into the platform. These communication channels work with the automation features to enable coordinated multi-channel outreach.","source":"https://www.keap.com","question":"What communication tools are built into Keap?","confidence":0.95},{"answer":"The base plan supports up to 50,000 contacts and includes the full platform feature set. Customers requiring a larger contact database should contact Keap's sales team to discuss available options.","source":"https://www.keap.com","question":"How many contacts can I manage with Keap?","confidence":0.9}]` | `[{"answer":"Teamwork CRM is an AI-powered Professional Services Automation platform that enables teams to manage client projects, allocate resources, and track profitability. It combines project management tools with resource planning to support service-oriented businesses in delivering client work.","source":"https://www.teamwork.com/crm","question":"What is Teamwork CRM?","confidence":0.95},{"answer":"The platform is built for professional services teams and agencies managing client-facing projects. It offers plans tailored to both small teams seeking improved project tracking and growing teams that need workflow automation and capacity planning capabilities.","source":"https://www.teamwork.com/crm","question":"Who should use Teamwork CRM?","confidence":0.95},{"answer":"Teamwork CRM uses a subscription model with per-user monthly pricing billed annually, available in GBP. It supports both monthly and annual billing periods, with multiple plan tiers to fit different team sizes and complexity needs.","source":"https://www.teamwork.com/crm","question":"What is the cost structure?","confidence":0.95},{"answer":"Yes, Teamwork CRM provides a free tier for ongoing use and a 30-day free trial, allowing prospective users to test the platform before purchasing.","source":"https://www.teamwork.com/crm","question":"Can I try Teamwork CRM free before committing?","confidence":1},{"answer":"The platform supports over 150 integrations, including HubSpot, QuickBooks, Claude, and ChatGPT. It also offers API access for developers to build custom integrations with other business tools.","source":"https://www.teamwork.com/crm","question":"Which systems can integrate with Teamwork CRM?","confidence":0.95},{"answer":"Teamwork CRM is a web-based application accessed through browsers and does not include a dedicated mobile app. Mobile users can access the platform through responsive web design, though native mobile functionality is not available.","source":"https://www.teamwork.com/crm","question":"Does Teamwork CRM include a mobile app?","confidence":1},{"answer":"The Basics plan is designed for small teams needing core project management, time tracking, and project templates. The Accelerate plan for growing teams adds smart work request forms, workflow automation up to 20,000 workflows, and team capacity planning features.","source":"https://www.teamwork.com/crm","question":"How do the pricing plans differ?","confidence":0.9},{"answer":"Teamwork CRM is SOC 2 compliant and offers data hosting in both US and EU regions. The platform meets established security standards for managing sensitive business and client information.","source":"https://www.teamwork.com/crm","question":"Is Teamwork CRM secure and compliant?","confidence":1}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A comprehensive CRM and automation solution that combines contact management, sales pipeline tracking, and marketing campaigns to help small businesses reduce manual work and accelerate revenue growth. | A professional services automation solution for managing client projects, team resources, and financial performance in a unified workspace. It combines project tracking, time logging, budget management, and AI-assisted features with reporting to help services firms optimize profitability and team utilization. |
| features.capabilities | `{"api_access":true,"mobile_app":true,"forecasting":false,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}` | `{"api_access":true,"mobile_app":true,"forecasting":true,"lead_scoring":false,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":false,"reporting_dashboards":true}` |
| integrations.count | 6 | 150 |
| integrations.list | `[{"name":"Gmail"},{"name":"Outlook"},{"name":"PayPal"},{"name":"Stripe"},{"name":"Eway"},{"name":"Google My Business"}]` | `[{"name":"Claude"},{"name":"ChatGPT"},{"name":"HubSpot"},{"name":"QuickBooks"},{"name":"Salesforce"},{"name":"Netsuite"},{"name":"Xero"},{"name":"Dropbox"},{"name":"Zoom"},{"name":"Teams"},{"name":"BI tools"},{"name":"Chat tools"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":["BR","IT","CH","VN"]}` | `{"hqCountry":"IE","primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Keap","summary":"$299/month (billed at $2,988/year)","features":["Contact management","Contact segmentation with tags","Tasks and notes","Company records","Custom fields","Contact lists and filters","Lead scoring","Automation history","Customizable dashboard","Landing pages","Multi-page sales funnels","Forms","Email marketing","Email broadcasts","1:1 email sync with Gmail/Outlook","Newsletters","AI Content Assistant","AI Automation Assistant","SMS text messaging","Mobile app","Lead source tracking","Sales pipeline","Appointment scheduler","Quotes","Invoices","Checkout forms","Order bumps","Promo codes","Payment processing","Internal forms","Google reviews","Third-party integrations","Employee reminders","Task management"],"components":[{"kind":"fixed","amount":299,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"$299/month. Includes full platform access.","currency":"USD","freeTier":false,"sourceUrl":"https://keap.com/pricing","retrievedAt":"2026-08-16T20:55:10.103Z","startingPrice":{"amount":299,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free forever. Up to 5 projects and 5 users.","features":["Task, list, board & Gantt table views","Time logging","Organize by client","Chat tool integration","Role-based permissions","Two-factor authentication"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For small teams starting to bring more structure to their work","contactSales":false,"includedLimits":{"users":"5","projects":"5","automations":"100"}},{"free":false,"name":"Basics","summary":"$9.99/user/mo billed annually. 14-day free trial.","features":["Gantt, table, list & board views","Unlimited project templates","Time tracking & reporting","AI integrations (Claude, ChatGPT)","AI project wizard","Personal assistant 'Scout'","Project assistant 'Flo'"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":9.99,"period":"month","currency":"USD"}],"description":"For small teams needing to deliver projects and track time reliably","contactSales":false},{"free":false,"name":"Accelerate","summary":"$24.99/user/mo billed annually. 14-day free trial.","features":["Everything in Basics plus:","Smart form routing","20,000 automations","Capacity planning & visibility","Time budgets & retainers","Client invoice generation","HubSpot & QuickBooks integration","AI operations & chat assistant","Resource planning assistant 'Remi'"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":24.99,"period":"month","currency":"USD"}],"description":"For growing teams needing to automate work and manage capacity","contactSales":false,"includedLimits":{"automations":"20000"}},{"free":false,"name":"Optimize","summary":"Custom pricing per user/month. Book a demo.","features":["Everything in Accelerate plus:","Quote generation","100,000 automations","CRM pipeline conversion to projects","Tentative work planning","Resource scheduling by role/skill","Multi-currency budgets","Revenue & profitability dashboards","Salesforce & Netsuite integration","AI profitability forecasting","Financial assistant 'Kash'","Custom AI teammates"],"commitment":"annual","description":"For services businesses managing resources, budgets and profitability","contactSales":true,"includedLimits":{"automations":"100000"}},{"free":false,"name":"Enterprise","summary":"Custom pricing. Contact sales.","features":["Everything in Optimize plus:","Advanced security controls","Single sign-on","Dedicated success manager","Priority support","Expert implementation support"],"commitment":"annual","description":"For complex services businesses needing advanced security and controls","contactSales":true}],"addOns":[{"name":"Onboarding Services"},{"name":"Teamwork Connect"},{"name":"Premium Support"},{"name":"Desk"},{"name":"SSO"}],"summary":"From $9.99/user/mo (billed annually). Free tier with up to 5 users. 14-day free trial on paid plans.","currency":"USD","freeTier":true,"sourceUrl":"https://www.teamwork.com/pricing/","retrievedAt":"2026-08-14T11:09:07.265Z","freeTrialDays":14,"startingPrice":{"amount":9.99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | high | low |
| pricing.transparent | yes | yes |
| reliability.sla_pct | - | 99.9 |
| reliability.status_page | - | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |

## Capabilities (CRM Software)

| Capability | Keap | Teamwork CRM |
|---|:--:|:--:|
| **Core** |  |  |
| Contact & account management | ✓ | ✓ |
| Deal / pipeline management | ✓ | ✓ |
| Lead scoring | ✓ | ✗ |
| **Communication** |  |  |
| Email sync & tracking | ✓ | ✓ |
| **Automation** |  |  |
| Marketing automation | ✓ | ✗ |
| Workflow automation | ✓ | ✓ |
| **Insight** |  |  |
| Reporting & dashboards | ✓ | ✓ |
| Sales forecasting | ✗ | ✓ |
| **Access** |  |  |
| Native mobile app | ✓ | ✓ |
| **Extensibility** |  |  |
| Public API | ✓ | ✓ |
| Custom fields & objects | ✓ | ✓ |

*Source: Vioscale. Generated 2026-09-01T17:07:19.244Z. "-" = undocumented, not absent.*