# Jobber vs ServiceM8

**Leader by Vioscale score:** ServiceM8

| Attribute | Jobber | ServiceM8 |
|---|---|---|
| **Vioscale score** | 49 (47% (low)) | 56.1 (48% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based software system designed for field service professionals to handle customer management, job scheduling, team dispatch, quoting, invoicing, and business growth across mobile and web interfaces. | A cloud-based platform for field service businesses that consolidates job management, staff scheduling, client communication, quoting, invoicing, and payment processing. Works across iOS, Android, and web, with offline capabilities for mobile teams. |
| features.capabilities | `{"quoting":true,"trade_focus":"general","work_orders":true,"gps_tracking":true,"pricing_model":"per_user","dispatch_board":true,"target_segment":"smb","self_scheduling":true,"invoicing_payments":true,"accounting_integration":true}` | `{"quoting":true,"inventory":true,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"self_scheduling":true,"invoicing_payments":true,"accounting_integration":true,"gps_geofenced_timeclock_check_in_out":true,"automated_sms_email_arrival_reminders":true,"photo_based_quality_assurance_checklists":true,"recurring_route_optimization_and_scheduling":true,"integrated_voip_call_tracking_and_screen_pop":true,"good_better_best_multi_option_pricebook_quoting":true,"gps_truck_tracking_and_technician_dispatch_board":true,"mobile_app_invoicing_and_field_credit_card_capture":true,"online_customer_booking_and_price_calculator_widget":true,"recurring_service_maintenance_agreement_auto_billing":true,"uber_style_customer_technician_en_route_tracking_link":true}` |
| integrations.count | 3 | 7 |
| integrations.list | `[{"name":"Mailchimp"},{"name":"QuickBooks Online"},{"name":"Google Business Profile"}]` | `[{"name":"Office 365"},{"name":"Xero"},{"name":"MYOB"},{"name":"QuickBooks Online"},{"name":"Reece maX"},{"name":"Outlook"},{"name":"Stripe"},{"name":"Apple Pay"}]` |
| market.availability | `{"hqCountry":"CA","primaryMarkets":["US","CA","GB"],"availabilityScope":"global","availableCountries":["US","CA","GB"],"notAvailableCountries":[]}` | `{"hqCountry":"AU","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"2-5 People","summary":"$320/mo billed annually (regular $499/mo)","minSeats":5,"commitment":"annual","components":[{"kind":"fixed","amount":320,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"6-10 People","summary":"$360/mo billed annually (regular $599/mo)","minSeats":10,"commitment":"annual","components":[{"kind":"fixed","amount":360,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"11-15 People","summary":"$424/mo billed annually (regular $699/mo)","minSeats":15,"commitment":"annual","components":[{"kind":"fixed","amount":424,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"16+ People","summary":"Custom pricing, contact sales","minSeats":16,"contactSales":true}],"addOns":[{"name":"Reviews"},{"name":"Campaigns"},{"name":"Referrals"}],"summary":"From $320/mo annually for 5 users. Team-based pricing with annual commitment discounts.","currency":"USD","freeTier":false,"sourceUrl":"https://www.getjobber.com/plus/pricing/","retrievedAt":"2026-08-14T10:17:34.055Z","startingPrice":{"amount":320,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free for solo operators, up to 30 jobs/month","features":["Job cards","Scheduling","Quotes","Invoices","Email & SMS","Mobile payments","Accounting integrations"],"commitment":"monthly","components":[{"kind":"fixed","amount":0,"period":"month","currency":"GBP"}],"description":"For solo operators","contactSales":false,"includedLimits":{"jobs_per_month":"30"}},{"free":false,"name":"Growing","summary":"150 new jobs per month","commitment":"monthly","contactSales":false,"includedLimits":{"jobs_per_month":"150"}}],"addOns":[{"name":"Forms"},{"name":"Auto Routing"},{"name":"ServiceM8 Phone"}],"summary":"Free tier available. Paid plans start from Growing tier at 150 jobs/month. No lock-ins; upgrade/downgrade anytime.","currency":"GBP","freeTier":true,"sourceUrl":"https://www.servicem8.com/za/pricing","retrievedAt":"2026-08-24T22:32:30.120Z","freeTrialDays":14,"billingPeriods":["month"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | high | low |
| pricing.transparent | yes | no |
| security.disclosure_policy | yes | yes |
| security.gdpr | - | yes |

## Capabilities (Field Service Management Software)

| Capability | Jobber | ServiceM8 |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | - | - |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✓ |
| Inventory / parts management | - | ✓ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | ✓ | ✓ |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | - |
| SOC 2 Type II | - | - |
| **Pricing** |  |  |
| Pricing model | Per user | - |
| **Market** |  |  |
| Target segment | SMB / growing contractor | - |

*Source: Vioscale. Generated 2026-09-01T14:47:10.868Z. "-" = undocumented, not absent.*