# Jira vs Smartsheet

**Leader by Vioscale score:** Jira

| Attribute | Jira | Smartsheet |
|---|---|---|
| **Vioscale score** | 72.6 (73% (medium)) | 28.5 (58% (medium)) |
| adoption.stackoverflow_questions | 16,000 | - |
| content.faq | `[{"answer":"Jira is a project management and issue-tracking platform developed by Atlassian that helps teams plan, track, and collaborate on work. It is widely used by software development teams to manage tasks, bugs, feature requests, and agile workflows across sprints and releases.","source":"https://www.atlassian.com/software/jira","question":"What is Jira and what is it primarily used for?","confidence":0.95},{"answer":"Jira provides four main capabilities: Planning (prioritization and task breakdown), Tracking (status visibility through boards, lists, timelines, and calendars), Collaboration (customizable workflows and team coordination), and Reporting (metrics and AI-powered insights). The platform also includes dependency management and automation features to keep workflows synchronized across tools.","source":"https://www.atlassian.com/software/jira/features","question":"What are the core features of Jira?","confidence":0.93},{"answer":"Jira is offered as a cloud-based SaaS solution (Jira Cloud) hosted on Atlassian's infrastructure, with centralized administration and automatic updates. For organizations requiring on-premise deployment, Jira Data Center is available as a self-hosted option with advanced scalability and administration features.","source":"https://www.atlassian.com/software/jira","question":"How is Jira deployed and hosted?","confidence":0.92},{"answer":"Jira integrates natively with other Atlassian products (Confluence, Bitbucket, Trello) and connects to popular third-party tools including Slack, Microsoft Teams, Google Workspace, and Zoom. The Atlassian Marketplace offers over 3,000 additional apps and extensions that extend Jira's functionality and enable workflow automation across connected tools.","source":"https://www.atlassian.com/software/jira/integrations","question":"What integrations does Jira support?","confidence":0.94},{"answer":"Jira operates on a freemium model with a free tier available for teams, plus tiered paid subscription plans for additional users and advanced features. Pricing is typically per-user monthly or annually, with separate licensing for cloud and on-premise (Data Center) deployments.","source":"https://www.atlassian.com/software/jira/pricing","question":"What is Jira's pricing model?","confidence":0.88},{"answer":"No, Jira is proprietary commercial software owned and maintained by Atlassian. It is not open-source, though Atlassian does provide APIs and plugin architectures that allow developers to extend and customize the platform.","source":"https://www.atlassian.com/software/jira","question":"Is Jira open-source software?","confidence":0.96},{"answer":"Common alternatives include GitHub Issues (lightweight, GitHub-integrated), Azure DevOps (Microsoft ecosystem), Linear (modern, developer-focused), Asana (broader project management), and ClickUp (all-in-one workspace). Trello, while by Atlassian, is often positioned as complementary for simpler task management rather than a direct replacement.","source":"https://www.atlassian.com/software/jira/comparison","question":"What are the main alternatives to Jira?","confidence":0.91},{"answer":"Jira is developed and maintained by Atlassian, an Australian software company that also produces other collaboration tools like Confluence, Bitbucket, and Trello. Atlassian provides ongoing updates, security patches, and customer support for all Jira deployments.","source":"https://www.atlassian.com/software/jira","question":"Who develops and maintains Jira?","confidence":0.97}]` | - |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A project and task management tool that helps teams plan, track, and visualize work through multiple views including timelines and roadmaps. Integrates with documentation and communication tools to coordinate work across projects and teams. | A collaborative work management system with AI capabilities that enables teams to manage projects, portfolios, and operations through connected workflows, real-time dashboards, and automation. |
| features.capabilities | `{"gantt":true,"views":"advanced","dependencies":true,"task_management":true,"reporting_dashboards":true}` | `{"gantt":true,"views":"advanced","docs_wiki":false,"api_access":true,"dependencies":true,"guest_access":true,"task_management":true,"workflow_automation":true,"reporting_dashboards":true}` |
| integrations.count | 4 | 4 |
| integrations.list | `[{"name":"Confluence"},{"name":"Slack"},{"name":"Trello"},{"name":"Microsoft Teams"}]` | `[{"name":"DocuSign"},{"name":"ERPs"},{"name":"CRMs"},{"name":"HCMs"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":["US","EU"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true}` |
| pricing | `{"type":"subscription","plans":[{"name":"Free"},{"name":"Standard"},{"name":"Premium"},{"name":"Enterprise"}],"freeTier":true,"sourceUrl":"https://www.atlassian.com/software/jira/pricing","retrievedAt":"2026-08-14T21:40:59.420Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Business","features":["Document generation automation","PDF builder"],"contactSales":true},{"free":false,"name":"Enterprise","features":["Document generation automation","DocuSign mapping","DataTable","Advanced Work Management"],"contactSales":true}],"summary":"Contact sales. 14-day free trial available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.smartsheet.com","retrievedAt":"2026-08-14T16:39:07.081Z","freeTrialDays":14}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | quote |
| pricing.price_level | low | unknown |
| pricing.transparent | yes | no |
| release.cadence_days | 14 | - |
| reliability.sla_pct | 99.95 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.fedramp | yes | - |
| security.gdpr | yes | - |
| security.hipaa | - | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |

## Capabilities (Project Management Software)

| Capability | Jira | Smartsheet |
|---|:--:|:--:|
| **Core** |  |  |
| Tasks & subtasks | ✓ | ✓ |
| Board / list / timeline views | Board + Gantt + calendar | Board + Gantt + calendar |
| **Planning** |  |  |
| Gantt / timeline | ✓ | ✓ |
| Task dependencies | ✓ | ✓ |
| Time tracking | - | - |
| **Automation** |  |  |
| Automation / rules | - | ✓ |
| **Flexibility** |  |  |
| Custom fields | - | - |
| **Collaboration** |  |  |
| Docs / wiki | - | ✗ |
| Guest / client access | - | ✓ |
| **Insight** |  |  |
| Dashboards & reporting | ✓ | ✓ |
| **Extensibility** |  |  |
| Public API | - | ✓ |

*Source: Vioscale. Generated 2026-09-01T16:51:30.242Z. "-" = undocumented, not absent.*