# Ivanti vs Opsgenie

**Leader by Vioscale score:** Opsgenie

| Attribute | Ivanti | Opsgenie |
|---|---|---|
| **Vioscale score** | 44.8 (20% (low)) | 73.8 (43% (low)) |
| deployment.options | `{"cloud":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | A platform that uses artificial intelligence and autonomous workflows to manage and protect all connected devices, automatically detecting and resolving issues without manual intervention while maintaining a unified record of your entire IT infrastructure. | Opsgenie provides alerting and incident management capabilities. Note: new signups and sales have ended; features are now available in Jira Service Management. |
| features.capabilities | `{"cmdb_asset":true,"aiops_automation":true,"rmm_remote_control":true,"incident_management":true}` | `{"alert_routing":true,"on_call_scheduling":true,"incident_management":true}` |
| integrations.count | 1 | - |
| integrations.list | `[{"name":"Microsoft"}]` | - |
| market.availability | - | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` | `{"web":true}` |
| pricing | - | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free for up to 5 users","features":["Alerts & Notifications"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Alerting and On-Call Management for Small Teams","contactSales":false,"includedLimits":{"users":"up to 5","alerts":"unlimited"}},{"free":false,"name":"Essentials","summary":"$9.45/user/mo (annual) or $11.55/user/mo (monthly)","features":["Alerts & Notifications"],"components":[{"kind":"per_unit","unit":"user","amount":9.45,"period":"month","currency":"USD"}],"description":"Alerting and Incident Management, Optimized for Simplicity","contactSales":false,"includedLimits":{"alerts":"unlimited"}},{"free":false,"name":"Standard","summary":"$19.95/user/mo (annual) or $24.15/user/mo (monthly)","features":["Alerts & Notifications"],"components":[{"kind":"per_unit","unit":"user","amount":19.95,"period":"month","currency":"USD"}],"description":"Unlimited Alerting and Incident Management, Built for Flexibility","contactSales":false,"includedLimits":{"alerts":"unlimited"}},{"free":false,"name":"Enterprise","summary":"$31.90/user/mo (annual) or $38.50/user/mo (monthly)","features":["Alerts & Notifications"],"components":[{"kind":"per_unit","unit":"user","amount":31.9,"period":"month","currency":"USD"}],"description":"Advanced Incident Management with Enterprise Collaboration & Business Visibility","contactSales":false,"includedLimits":{"alerts":"unlimited"}}],"summary":"Free to $31.90/user/mo. Free tier for up to 5 users.","currency":"USD","freeTier":true,"sourceUrl":"https://www.atlassian.com/software/opsgenie","retrievedAt":"2026-08-01T15:18:51.084Z","startingPrice":{"amount":9.45,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | - | yes |
| pricing.model | commercial | commercial |
| pricing.price_level | - | low |
| pricing.transparent | - | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |

## Capabilities (IT Management Software)

| Capability | Ivanti | Opsgenie |
|---|:--:|:--:|
| **ITSM** |  |  |
| Incident management | ✓ | ✓ |
| Change / release management | - | - |
| Problem management | - | - |
| CMDB / IT asset management | ✓ | - |
| Self-service portal | - | - |
| **On-call** |  |  |
| On-call scheduling / escalation | - | ✓ |
| Alert routing | - | ✓ |
| **RMM** |  |  |
| Remote monitoring & control | ✓ | - |
| Patch management | - | - |
| **Automation** |  |  |
| AIOps / workflow automation | ✓ | - |
| ITIL-aligned / PinkVerify | - | - |
| **Deployment** |  |  |
| Hosting | - | - |
| **Platform** |  |  |
| Public API | - | - |
| Free tier | - | - |

*Source: Vioscale. Generated 2026-09-01T15:14:27.683Z. "-" = undocumented, not absent.*