# Intro.js vs Userlane

| Attribute | Intro.js | Userlane |
|---|---|---|
| **Vioscale score** | 56.7 (24% (low)) | 26.1 (61% (medium)) |
| activity.commits_last_30d | 40 | - |
| adoption.dependent_repos | 1,272 | - |
| adoption.github_stars | 23,455 | - |
| deployment.options | - | `{"cloud":true}` |
| description.long | Intro.js is a minimal JavaScript library that enables developers to create guided step-by-step walkthroughs for introducing users to their products. It's designed to be lightweight (10kB with no external dependencies) and offers free licensing for non-commercial use alongside commercial plans. | Combines analytics to identify where enterprise software creates user friction with built-in guidance tools to improve adoption outcomes and reduce support costs. |
| features.capabilities | - | `{"iso_27001":true,"soc2_type_ii":false,"pricing_model":"flat_subscription","salesforce_hubspot_crm_sync":false,"zendesk_intercom_helpdesk_sync":false,"knowledge_base_help_widget_embed":true,"nps_and_in_app_survey_collection":true,"amplitude_mixpanel_analytics_sync":false,"in_app_user_onboarding_checklists":false,"user_drop_off_and_completion_analytics":true,"no_code_visual_builder_chrome_extension":true,"interactive_dom_element_targeting_walkthroughs":true}` |
| integrations.count | - | 1 |
| integrations.list | - | `[{"name":"Microsoft Copilot"}]` |
| language.primary | TypeScript | - |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"DE","primaryMarkets":["DE","GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"Free for non-commercial use","components":[{"kind":"fixed","amount":0,"period":null,"currency":"USD"}],"description":"For open-source, personal, and non-commercial projects","contactSales":false},{"free":false,"name":"Starter","summary":"$9.99 (billing period not specified)","features":["Regular product updates"],"components":[{"kind":"fixed","amount":9.99,"period":null,"currency":"USD"}],"contactSales":false},{"free":false,"name":"Business","summary":"$49.99 (billing period not specified)","components":[{"kind":"fixed","amount":49.99,"period":null,"currency":"USD"}],"description":"Includes 1 month of support","contactSales":false},{"free":false,"name":"Premium","summary":"$299.99 one-time","features":["Lifetime license","24/7 Priority Support"],"components":[{"kind":"one_time","amount":299.99,"currency":"USD"}],"description":"Lifetime license with priority support","contactSales":false}],"summary":"Free for non-commercial use. Commercial plans start at $9.99.","currency":"USD","freeTier":true,"sourceUrl":"https://introjs.com","retrievedAt":"2026-08-18T22:05:56.149Z","startingPrice":{"amount":9.99,"currency":"USD"}}` | `{"type":"quote","plans":[{"free":false,"name":"Application","summary":"Fixed annual fee per application. Contact sales for quote.","features":["Userlane Assistant","Interactive Guidance","In-app Announcements","Data Validation","HEART Analytics"],"commitment":"annual","description":"For application owners who need people productive fast. Single application with immediate impact.","contactSales":true},{"free":false,"name":"Department","summary":"Fixed annual fee per application. Contact sales for quote.","features":["Userlane Assistant","Interactive Guidance","In-app Announcements","Data Validation","HEART Analytics","Advanced Reporting and Insights","Department Portfolio Dashboard","Templates and Best Practices","Multi-App Pricing","Cross-Application Insights"],"commitment":"annual","description":"For department leaders who need to optimize across tools. Multiple applications with efficient budgets.","contactSales":true},{"free":false,"name":"Organization","summary":"Fixed annual fee per unlimited applications. Contact sales for quote.","features":["Userlane Assistant","Interactive Guidance","In-app Announcements","Data Validation","HEART Analytics","Advanced Reporting and Insights","Department Portfolio Dashboard","Templates and Best Practices","Multi-App Pricing","Cross-Application Insights","License Optimization","Portfolio Analytics","Compliance and Governance","Center of Excellence Support"],"commitment":"annual","description":"For CIOs and CFOs who need to prove ROI and reduce spend. Unlimited applications with optimized portfolio.","contactSales":true}],"summary":"Application-based or consumption-based pricing models. All pricing requires contacting sales.","freeTier":false,"sourceUrl":"https://www.userlane.com/pricing/","retrievedAt":"2026-08-25T08:26:31.216Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | quote |
| pricing.price_level | low | unknown |
| pricing.starting_price | `{"amount":9.99,"currency":"USD"}` | - |
| pricing.transparent | no | no |
| release.cadence_days | 71 | - |
| release.history | `[{"url":"https://github.com/usablica/intro.js/releases/tag/v8.5.0","date":"2026-07-21T12:27:55Z","type":"stable","version":"v8.5.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v8.4.0","date":"2026-07-20T16:01:50Z","type":"stable","version":"v8.4.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v8.3.2","date":"2025-07-13T10:11:07Z","type":"stable","version":"v8.3.2"},{"url":"https://github.com/usablica/intro.js/releases/tag/v8.3.1","date":"2025-07-06T09:04:41Z","type":"stable","version":"v8.3.1"},{"url":"https://github.com/usablica/intro.js/releases/tag/v8.2.0-beta.1","date":"2025-04-21T09:23:06Z","type":"prerelease","version":"v8.2.0-beta.1"},{"url":"https://github.com/usablica/intro.js/releases/tag/v8.1.0-beta.1","date":"2024-09-11T20:48:34Z","type":"prerelease","version":"v8.1.0-beta.1"},{"url":"https://github.com/usablica/intro.js/releases/tag/v8.0.0-beta.1","date":"2024-07-21T11:59:24Z","type":"prerelease","version":"v8.0.0-beta.1"},{"url":"https://github.com/usablica/intro.js/releases/tag/v7.2.0","date":"2023-08-14T19:50:32Z","type":"stable","version":"v7.2.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v7.1.0","date":"2023-08-14T08:35:44Z","type":"stable","version":"v7.1.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v7.0.1","date":"2023-03-25T14:43:44Z","type":"stable","version":"v7.0.1"},{"url":"https://github.com/usablica/intro.js/releases/tag/v7.0.0","date":"2023-03-25T14:19:29Z","type":"stable","version":"v7.0.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v6.0.0","date":"2022-07-10T10:09:00Z","type":"stable","version":"v6.0.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v5.1.0","date":"2022-04-04T21:25:37Z","type":"stable","version":"v5.1.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v5.0.0","date":"2022-02-06T14:13:17Z","type":"stable","version":"v5.0.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v4.3.0","date":"2021-11-06T14:27:19Z","type":"stable","version":"v4.3.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v4.2.0","date":"2021-08-27T05:42:20Z","type":"stable","version":"v4.2.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v4.1.0","date":"2021-06-18T10:51:18Z","type":"stable","version":"v4.1.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v4.0.0","date":"2021-06-13T08:19:27Z","type":"stable","version":"v4.0.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v3.4.0","date":"2021-03-25T10:25:09Z","type":"stable","version":"v3.4.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v3.3.1","date":"2021-02-07T12:42:20Z","type":"stable","version":"v3.3.1"}]` | - |
| reliability.sla_pct | - | 99.5 |
| security.gdpr | - | yes |
| security.iso27001 | - | yes |
| security.scorecard | 5.1 | - |
| security.vulnerabilities | `{"count":0,"source":"https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=npm&package_name=intro.js&per_page=100","last_12m":0,"max_severity":null}` | - |

## Capabilities (Digital Adoption Platforms)

| Capability | Intro.js | Userlane |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Interactive dom element targeting walkthroughs | - | ✓ |
| No code visual builder chrome extension | - | ✓ |
| In app user onboarding checklists | - | ✗ |
| Nps and in app survey collection | - | ✓ |
| User drop off and completion analytics | - | ✓ |
| Knowledge base help widget embed | - | ✓ |
| Amplitude mixpanel analytics sync | - | ✗ |
| Salesforce hubspot CRM sync | - | ✗ |
| Zendesk intercom helpdesk sync | - | ✗ |
| SOC2 type ii | - | ✗ |
| ISO 27001 | - | ✓ |
| Pricing model | - | Flat subscription |

*Source: Vioscale. Generated 2026-09-01T17:09:36.959Z. "-" = undocumented, not absent.*