# Intro.js vs UserGuiding

**Leader by Vioscale score:** UserGuiding

| Attribute | Intro.js | UserGuiding |
|---|---|---|
| **Vioscale score** | 56.7 (24% (low)) | 67.5 (41% (low)) |
| activity.commits_last_30d | 40 | - |
| adoption.dependent_repos | 1,272 | - |
| adoption.github_stars | 23,455 | - |
| deployment.options | - | `{"cloud":true}` |
| description.long | Intro.js is a minimal JavaScript library that enables developers to create guided step-by-step walkthroughs for introducing users to their products. It's designed to be lightweight (10kB with no external dependencies) and offers free licensing for non-commercial use alongside commercial plans. | A SaaS tool that helps product teams create interactive walkthroughs, onboarding flows, surveys, and knowledge bases to guide users through web applications. Uses no-code visual builders and integrates with analytics and communication tools to reduce support load and improve feature adoption. |
| integrations.count | - | 12 |
| integrations.list | - | `[{"name":"Amplitude"},{"name":"Google Analytics"},{"name":"Google Tag Manager"},{"name":"HubSpot"},{"name":"Intercom"},{"name":"Mixpanel"},{"name":"Salesforce"},{"name":"Segment"},{"name":"Slack"},{"name":"Webhook"},{"name":"Woopra"},{"name":"UserGuiding MCP"}]` |
| language.primary | TypeScript | - |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"Free for non-commercial use","components":[{"kind":"fixed","amount":0,"period":null,"currency":"USD"}],"description":"For open-source, personal, and non-commercial projects","contactSales":false},{"free":false,"name":"Starter","summary":"$9.99 (billing period not specified)","features":["Regular product updates"],"components":[{"kind":"fixed","amount":9.99,"period":null,"currency":"USD"}],"contactSales":false},{"free":false,"name":"Business","summary":"$49.99 (billing period not specified)","components":[{"kind":"fixed","amount":49.99,"period":null,"currency":"USD"}],"description":"Includes 1 month of support","contactSales":false},{"free":false,"name":"Premium","summary":"$299.99 one-time","features":["Lifetime license","24/7 Priority Support"],"components":[{"kind":"one_time","amount":299.99,"currency":"USD"}],"description":"Lifetime license with priority support","contactSales":false}],"summary":"Free for non-commercial use. Commercial plans start at $9.99.","currency":"USD","freeTier":true,"sourceUrl":"https://introjs.com","retrievedAt":"2026-08-18T22:05:56.149Z","startingPrice":{"amount":9.99,"currency":"USD"}}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$174/mo when billed annually (save $900/year)","features":["All Adoption Features + AI Assistant","All In-App Onboarding Experiences","Surveys & NPS with AI Insights","Analytics Reporting & Segmentation","Knowledge Base & Product Updates","Material Engagement Analytics","Daily & Weekly Performance Reports","Custom Attributes","Help Center Access","Email Support","Live Chat Support"],"commitment":"annual","components":[{"kind":"fixed","amount":174,"period":"month","currency":"USD"}],"description":"All adoption features, AI assistant, in-app onboarding, surveys, analytics, and knowledge base","contactSales":false,"includedLimits":{"mau":"starting at base tier"}},{"free":false,"name":"Growth","summary":"$349/mo when billed annually (save $1,800/year)","features":["Everything in Starter +","No-Code Event Tracking","Advanced Analytics Reporting","Private Knowledge Base & Product Updates","Feature Request & Roadmap","Localization & Auto-Translate","Custom Alerts","Session Replay","Team Member Role Management","A/B Testing & Goal Tracking","Custom CSS & Localization","Premium Integrations","EU Data Hosting Included"],"commitment":"annual","components":[{"kind":"fixed","amount":349,"period":"month","currency":"USD"}],"description":"Everything in Starter plus advanced tracking, A/B testing, session replay, and premium integrations","contactSales":false,"includedLimits":{"mau":"from 2,000"}},{"free":false,"name":"Enterprise","summary":"Custom pricing. Contact sales.","features":["Everything in Growth +","Custom MAU","Unlimited Onboarding Experiences","Migration Support","Security Audit & Compliance","Custom Contract & SLA","SAML SSO & Team Member Activity Logs","SOC2, GDPR, HIPAA Compliance","Personalized Coaching & Support","1-on-1 Weekly Onboarding Sessions (3 months, 1 hr/week)"],"description":"Custom plan with unlimited onboarding experiences, migration support, security audit, and dedicated support","contactSales":true,"includedLimits":{"mau":"custom"}}],"addOns":[{"name":"Extra Material Quotas"},{"name":"Extra Team Member Seats"},{"name":"Extra Containers"},{"name":"White-Label Branding"},{"name":"Optional EU Data Hosting"}],"summary":"From $174/mo annually (Starter). Free 14-day trial. 30-day money-back guarantee.","currency":"USD","freeTier":true,"sourceUrl":"https://userguiding.com/pricing","retrievedAt":"2026-08-18T22:09:14.731Z","freeTrialDays":14,"startingPrice":{"amount":174,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | high |
| pricing.starting_price | `{"amount":9.99,"currency":"USD"}` | `{"amount":174,"currency":"USD"}` |
| pricing.transparent | no | yes |
| release.cadence_days | 71 | - |
| release.history | `[{"url":"https://github.com/usablica/intro.js/releases/tag/v8.5.0","date":"2026-07-21T12:27:55Z","type":"stable","version":"v8.5.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v8.4.0","date":"2026-07-20T16:01:50Z","type":"stable","version":"v8.4.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v8.3.2","date":"2025-07-13T10:11:07Z","type":"stable","version":"v8.3.2"},{"url":"https://github.com/usablica/intro.js/releases/tag/v8.3.1","date":"2025-07-06T09:04:41Z","type":"stable","version":"v8.3.1"},{"url":"https://github.com/usablica/intro.js/releases/tag/v8.2.0-beta.1","date":"2025-04-21T09:23:06Z","type":"prerelease","version":"v8.2.0-beta.1"},{"url":"https://github.com/usablica/intro.js/releases/tag/v8.1.0-beta.1","date":"2024-09-11T20:48:34Z","type":"prerelease","version":"v8.1.0-beta.1"},{"url":"https://github.com/usablica/intro.js/releases/tag/v8.0.0-beta.1","date":"2024-07-21T11:59:24Z","type":"prerelease","version":"v8.0.0-beta.1"},{"url":"https://github.com/usablica/intro.js/releases/tag/v7.2.0","date":"2023-08-14T19:50:32Z","type":"stable","version":"v7.2.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v7.1.0","date":"2023-08-14T08:35:44Z","type":"stable","version":"v7.1.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v7.0.1","date":"2023-03-25T14:43:44Z","type":"stable","version":"v7.0.1"},{"url":"https://github.com/usablica/intro.js/releases/tag/v7.0.0","date":"2023-03-25T14:19:29Z","type":"stable","version":"v7.0.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v6.0.0","date":"2022-07-10T10:09:00Z","type":"stable","version":"v6.0.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v5.1.0","date":"2022-04-04T21:25:37Z","type":"stable","version":"v5.1.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v5.0.0","date":"2022-02-06T14:13:17Z","type":"stable","version":"v5.0.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v4.3.0","date":"2021-11-06T14:27:19Z","type":"stable","version":"v4.3.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v4.2.0","date":"2021-08-27T05:42:20Z","type":"stable","version":"v4.2.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v4.1.0","date":"2021-06-18T10:51:18Z","type":"stable","version":"v4.1.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v4.0.0","date":"2021-06-13T08:19:27Z","type":"stable","version":"v4.0.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v3.4.0","date":"2021-03-25T10:25:09Z","type":"stable","version":"v3.4.0"},{"url":"https://github.com/usablica/intro.js/releases/tag/v3.3.1","date":"2021-02-07T12:42:20Z","type":"stable","version":"v3.3.1"}]` | - |
| security.gdpr | - | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.scorecard | 5.1 | - |
| security.soc2 | - | yes |
| security.vulnerabilities | `{"count":0,"source":"https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=npm&package_name=intro.js&per_page=100","last_12m":0,"max_severity":null}` | - |

## Capabilities (Digital Adoption Platforms)

| Capability | Intro.js | UserGuiding |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Interactive dom element targeting walkthroughs | - | - |
| No code visual builder chrome extension | - | - |
| In app user onboarding checklists | - | - |
| Nps and in app survey collection | - | - |
| User drop off and completion analytics | - | - |
| Knowledge base help widget embed | - | - |
| Amplitude mixpanel analytics sync | - | - |
| Salesforce hubspot CRM sync | - | - |
| Zendesk intercom helpdesk sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T16:55:02.924Z. "-" = undocumented, not absent.*