# Instatus vs StatusPal

**Leader by Vioscale score:** StatusPal

| Attribute | Instatus | StatusPal |
|---|---|---|
| **Vioscale score** | 46 (42% (low)) | 56.4 (76% (high)) |
| deployment.options | - | `{"cloud":true}` |
| description.long | Instatus combines real-time service monitoring, team-based incident management, and customer status communication. It monitors uptime, sends alerts across multiple channels, and maintains a status page that automatically updates when issues occur. | SaaS platform for monitoring service uptime, automating incident management, and publishing status pages to end-users. Includes multi-language support, real-time notifications across multiple channels, and integrations with monitoring and on-call tools. |
| features.capabilities | - | `{"pricing_model":"subscription","sso_saml_auth":true,"sms_subscribers":true,"deployment_model":"saas","email_subscribers":true,"custom_css_branding":true,"private_status_pages":true,"custom_domain_support":true,"maintenance_scheduling":true,"api_incident_automation":true,"slack_webhook_subscribers":true}` |
| integrations.count | 21 | 19 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Discord"},{"name":"Intercom"},{"name":"Checkly"},{"name":"Better Uptime"},{"name":"HetrixTools"},{"name":"Runscope"},{"name":"Site24x7"},{"name":"StatusCake"},{"name":"Uptime Robot"},{"name":"Updown.io"},{"name":"Google Cloud Monitoring"},{"name":"Dynatrace"},{"name":"Prometheus"},{"name":"Zendesk"},{"name":"Zapier"},{"name":"Jira"},{"name":"Webhook"},{"name":"Email"},{"name":"API"}]` | `[{"name":"PagerDuty"},{"name":"OpsGenie"},{"name":"Pingdom"},{"name":"Datadog"},{"name":"New Relic"},{"name":"StatusCake"},{"name":"UptimeRobot"},{"name":"Google Calendar"},{"name":"Google Chat"},{"name":"Mailchimp"},{"name":"Slack"},{"name":"Intercom"},{"name":"Mattermost"},{"name":"Livewatch"},{"name":"Esendex SMS"},{"name":"Ekara by IPlabel"},{"name":"AWS"},{"name":"Cloudflare"},{"name":"Stripe"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"DE","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Starter","summary":"Free forever, no card required","features":["15 monitors","2 min check intervals","Email alerts","5 team members","2 on-call members","Public status page","No SAML SSO","No custom domain"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"monitors":"15","team_members":"5","on_call_members":"2","check_interval_min":"2"}},{"free":false,"name":"Pro","features":["50 monitors","30 second check intervals","Email & SMS alerts","50 team members","20 on-call members","1+ custom domain","SAML SSO"],"contactSales":false,"includedLimits":{"monitors":"50","team_members":"50","custom_domains":"1+","on_call_members":"20","check_interval_sec":"30"}},{"free":false,"name":"Business","features":["1,000 monitors","SMS & call alerts","Unlimited team members","50 on-call members","3+ custom domains"],"contactSales":false,"includedLimits":{"monitors":"1000","custom_domains":"3+","on_call_members":"50"}},{"free":false,"name":"Enterprise","features":["SCIM directory synchronization","Preferred customer support","99.99% uptime SLA","Multiple SSO connections","Custom contracts","Custom policies"],"contactSales":true}],"summary":"Free plan. Paid plans with 25% discount for annual billing","currency":"USD","freeTier":true,"sourceUrl":"https://instatus.com/de/pricing","retrievedAt":"2026-08-19T21:59:36.832Z","billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Hobby","summary":"$46/month","features":["Unlimited public status pages","500 subscribers","10 monitored services","Multi-language support","Email and SMS notifications","1 custom domain"],"commitment":"monthly","components":[{"kind":"fixed","amount":46,"period":"month","currency":"USD"}],"description":"For individual status page owners","contactSales":false,"includedLimits":{"subscribers":"500","custom_domains":"1","monitored_services":"10","incident_retention_days":"90"}},{"free":false,"name":"Startup","summary":"$99/month (most popular)","features":["Unlimited status pages","1,000 subscribers","30 monitored services","External service status monitoring","2 language translations","4 custom domains","300 day incident retention","Email and SMS notifications"],"commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"description":"For small teams","contactSales":false,"includedLimits":{"languages":"2","subscribers":"1000","custom_domains":"4","monitored_services":"30","incident_retention_days":"300"}},{"free":false,"name":"Business","summary":"$299/month","features":["Unlimited status pages","4,000 subscribers","100 monitored services","SAML Single Sign-On","Custom role provisioning","Audience-specific status pages","White-label/custom branding","Custom CSS/JavaScript","ChatOps and Slack integration","Webhook automation","Email and metrics integrations"],"commitment":"monthly","components":[{"kind":"fixed","amount":299,"period":"month","currency":"USD"}],"description":"For growing companies","contactSales":false,"includedLimits":{"subscribers":"4000","monitored_services":"100"}},{"free":false,"name":"Enterprise","summary":"Custom pricing — contact sales","features":["Unlimited status pages and subscribers","Custom features and integrations","Multi-provider SSO","Phone support","Custom SLA","Custom incident types","HTML and email template customization"],"description":"Custom solution for enterprise needs","contactSales":true}],"addOns":[{"name":"StatusPal free Heroku add-on"}],"summary":"From $46/month. 14-day free trial, no credit card required. Special 40% discount available for early-stage startups.","currency":"USD","freeTier":false,"sourceUrl":"https://www.statuspal.io/es/pricing","retrievedAt":"2026-08-25T15:50:33.901Z","freeTrialDays":14,"startingPrice":{"amount":46,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | mid |
| pricing.starting_price | - | `{"amount":46,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.status_page | yes | yes |
| security.gdpr | - | yes |
| security.iso27001 | - | yes |

## Capabilities (Status Pages)

| Capability | Instatus | StatusPal |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | Saas |
| Email subscribers | - | ✓ |
| SMS subscribers | - | ✓ |
| Slack webhook subscribers | - | ✓ |
| Custom domain support | - | ✓ |
| Custom css branding | - | ✓ |
| Private status pages | - | ✓ |
| SSO SAML auth | - | ✓ |
| Component grouping | - | - |
| Maintenance scheduling | - | ✓ |
| API incident automation | - | ✓ |
| SOC2 type ii | - | - |
| Pricing model | - | Subscription |

*Source: Vioscale. Generated 2026-09-01T17:07:05.132Z. "-" = undocumented, not absent.*