# Instatus vs Sorryâ„¢ App

| Attribute | Instatus | Sorryâ„¢ App |
|---|---|---|
| **Vioscale score** | 46 (42% (low)) | 49.9 (42% (low)) |
| deployment.options | - | `{"cloud":true}` |
| description.long | Instatus combines real-time service monitoring, team-based incident management, and customer status communication. It monitors uptime, sends alerts across multiple channels, and maintains a status page that automatically updates when issues occur. | A hosted communication platform that enables organizations to keep customers informed about real-time system status, planned maintenance windows, and product updates through customizable status pages with multi-channel notifications. |
| integrations.count | 21 | 10 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Discord"},{"name":"Intercom"},{"name":"Checkly"},{"name":"Better Uptime"},{"name":"HetrixTools"},{"name":"Runscope"},{"name":"Site24x7"},{"name":"StatusCake"},{"name":"Uptime Robot"},{"name":"Updown.io"},{"name":"Google Cloud Monitoring"},{"name":"Dynatrace"},{"name":"Prometheus"},{"name":"Zendesk"},{"name":"Zapier"},{"name":"Jira"},{"name":"Webhook"},{"name":"Email"},{"name":"API"}]` | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Google Chat"},{"name":"Twilio"},{"name":"Intercom"},{"name":"Zapier"},{"name":"PagerDuty"},{"name":"Updown.io"},{"name":"Geckoboard"},{"name":"Splunk"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Starter","summary":"Free forever, no card required","features":["15 monitors","2 min check intervals","Email alerts","5 team members","2 on-call members","Public status page","No SAML SSO","No custom domain"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"monitors":"15","team_members":"5","on_call_members":"2","check_interval_min":"2"}},{"free":false,"name":"Pro","features":["50 monitors","30 second check intervals","Email & SMS alerts","50 team members","20 on-call members","1+ custom domain","SAML SSO"],"contactSales":false,"includedLimits":{"monitors":"50","team_members":"50","custom_domains":"1+","on_call_members":"20","check_interval_sec":"30"}},{"free":false,"name":"Business","features":["1,000 monitors","SMS & call alerts","Unlimited team members","50 on-call members","3+ custom domains"],"contactSales":false,"includedLimits":{"monitors":"1000","custom_domains":"3+","on_call_members":"50"}},{"free":false,"name":"Enterprise","features":["SCIM directory synchronization","Preferred customer support","99.99% uptime SLA","Multiple SSO connections","Custom contracts","Custom policies"],"contactSales":true}],"summary":"Free plan. Paid plans with 25% discount for annual billing","currency":"USD","freeTier":true,"sourceUrl":"https://instatus.com/de/pricing","retrievedAt":"2026-08-19T21:59:36.832Z","billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$99/month billed monthly or annually","features":["1000 subscribers","5 team members","Incident metrics","Component subscriptions","Email notifications","Slack/Teams/Google Chat notifications","Custom domain","REST API & Status API","Team member SSO with SAML providers","Role-based access control","Real human support"],"minSeats":5,"commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"description":"Includes 1000 subscribers, 5 team members, incident metrics, component subscriptions, multi-channel notifications, custom domain, REST/Status APIs, and team SSO","contactSales":false,"includedLimits":{"subscribers":"1000","team_members":"5"}},{"free":false,"name":"Enterprise","description":"Custom pricing with dedicated account management, personalized support, flexible billing, and custom EULA","contactSales":true}],"addOns":[{"name":"Private Status Page"},{"name":"Multiple Status Pages"},{"name":"Team Members","components":[{"kind":"per_unit","unit":"member","amount":5,"period":"month","currency":"USD"}]}],"summary":"From $99/month with 7-day free trial. Team members add-on at $5/month each.","currency":"USD","freeTier":false,"sourceUrl":"https://www.sorryapp.com/pricing/","retrievedAt":"2026-08-20T14:05:45.537Z","freeTrialDays":7,"startingPrice":{"amount":99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | high |
| pricing.starting_price | - | `{"amount":99,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | - | yes |

## Capabilities (Status Pages)

| Capability | Instatus | Sorryâ„¢ App |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | - |
| Email subscribers | - | - |
| SMS subscribers | - | - |
| Slack webhook subscribers | - | - |
| Custom domain support | - | - |
| Custom css branding | - | - |
| Private status pages | - | - |
| SSO SAML auth | - | - |
| Component grouping | - | - |
| Maintenance scheduling | - | - |
| API incident automation | - | - |
| SOC2 type ii | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T16:45:45.179Z. "-" = undocumented, not absent.*