# Instabug vs TrackJS

| Attribute | Instabug | TrackJS |
|---|---|---|
| **Vioscale score** | 61 (27% (low)) | 51 (49% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A mobile observability platform that automatically detects crashes, performance issues, and user engagement problems in iOS and Android apps, using AI to prioritize issues and guide developers toward solutions. | TrackJS monitors production JavaScript errors with detailed telemetry showing events leading up to each error. It includes an AI debugger that analyzes errors to suggest fixes, customizable error grouping and filtering, and unlimited ignore rules to focus on critical issues. |
| features.capabilities | `{"hosting":"cloud","alerting":true,"languages":"iOS and Android SDKs","platforms":"mobile","data_scrubbing":true,"error_grouping":true,"release_health":true,"session_replay":true,"native_symbolication":true,"issue_tracker_integration":true}` | `{"hosting":"cloud","alerting":true,"languages":"JavaScript","platforms":"frontend","source_maps":true,"error_grouping":true,"performance_monitoring":false}` |
| integrations.count | 1 | 3 |
| integrations.list | `[{"name":"GitHub"}]` | `[{"name":"Google SSO"},{"name":"SAML SSO"},{"name":"API"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Enterprise","summary":"Priced per Daily Active User and team seat","features":["Full observability platform access","SSO, SAML, SCIM provisioning","Role-based access control and audit logs","Global data hosting with optional regional pinning","Unlimited apps and cross-platform integrations","Advanced alerting and automation","Custom retention and data controls","Around-the-clock support with standard SLA"],"description":"Full platform access with standard technical support","contactSales":true},{"free":false,"name":"Enterprise Premier","summary":"Priced per Daily Active User and team seat with dedicated support","features":["All Enterprise features","24/7 support availability","Dedicated L2 engineer","Dedicated Slack channels","Immediate issue triage","Custom SLA commitment"],"description":"Enterprise plan plus premium support with dedicated engineering","contactSales":true}],"summary":"Transparent subscription based on Daily Active Users and team seats. Enterprise and Premier support tiers.","currency":"USD","freeTier":false,"sourceUrl":"https://www.luciq.ai/pricing","retrievedAt":"2026-08-13T22:59:08.351Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$49/month or $45/month billed annually","features":["Error monitoring","Unlimited users","1 application","3 alert channels","Inbound ignore rules","API access"],"components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"},{"kind":"fixed","amount":540,"period":"year","currency":"USD"}],"description":"Essential error tracking for small businesses or individuals","contactSales":false,"includedLimits":{"users":"unlimited","page_views":"100k/month","applications":"1","data_retention":"10 days"}},{"free":false,"name":"Professional","summary":"$99/month or $91/month billed annually","features":["Error monitoring","Unlimited users","5 applications","Unlimited alert channels","Custom error grouping","Custom metadata","Realtime alerts","AI Code Debugger","API access","Google SSO"],"components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"},{"kind":"fixed","amount":1092,"period":"year","currency":"USD"}],"description":"Team-based error tracking for growing businesses","contactSales":false,"includedLimits":{"users":"unlimited","page_views":"1m/month","applications":"5","data_retention":"15 days"}},{"free":false,"name":"Business","summary":"$199/month or $183/month billed annually","features":["Error monitoring","Unlimited users","10+ applications","Unlimited alert channels","Custom error grouping","Custom metadata","Realtime alerts","AI Code Debugger","Unlimited integrations","API access","Google SSO","SAML SSO","Staff training"],"components":[{"kind":"fixed","amount":199,"period":"month","currency":"USD"},{"kind":"fixed","amount":2196,"period":"year","currency":"USD"}],"description":"Advanced error tracking for large organizations","contactSales":false,"includedLimits":{"users":"unlimited","page_views":"5m+/month","applications":"10+","data_retention":"30+ days"}},{"free":false,"name":"Enterprise","summary":"Custom pricing and terms","contactSales":true}],"summary":"From $49/month. No permanent free tier; free trial available. Annual billing includes one month free.","currency":"USD","freeTier":false,"sourceUrl":"https://trackjs.com/pricing/","retrievedAt":"2026-08-14T21:34:53.872Z","startingPrice":{"amount":49,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | no |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | mid |
| pricing.transparent | yes | yes |
| reliability.status_page | - | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |

## Capabilities (Error Tracking Software)

| Capability | Instabug | TrackJS |
|---|:--:|:--:|
| **Coverage** |  |  |
| Platforms covered | Mobile | Frontend |
| Language / SDK coverage | iOS and Android SDKs | JavaScript |
| **Core** |  |  |
| Automatic error grouping | ✓ | ✓ |
| Release health / regression tracking | ✓ | - |
| **Enrichment** |  |  |
| Source-map de-minification | - | ✓ |
| Native crash symbolication | ✓ | - |
| PII data scrubbing | ✓ | - |
| **Bundled signals** |  |  |
| Bundled session replay | ✓ | - |
| Bundled performance / APM | - | ✗ |
| **Workflow** |  |  |
| Issue-tracker integration | ✓ | - |
| Alert rules / on-call routing | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |

*Source: Vioscale. Generated 2026-09-01T16:55:02.481Z. "-" = undocumented, not absent.*