# Infor vs Microsoft Dynamics 365

| Attribute | Infor | Microsoft Dynamics 365 |
|---|---|---|
| **vioscaleAI score** | 66.8 (23% (low)) | 49 (10% (low)) |
| content.faq | `[{"answer":"A multi-tenant cloud platform that combines industry-specific applications, AI-driven intelligence, analytics, and integration tools built on AWS. It is indexed under ERP Software.","source":"https://www.infor.com/","question":"What is Infor?","confidence":0.6},{"answer":"We have confirmed browser-based access to Infor. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.infor.com/","question":"What platforms does Infor support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Infor, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.infor.com/","question":"Can Infor be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Infor. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Infor not holding them. Always confirm compliance directly before you rely on it.","source":"https://trust.infor.com","question":"What security certifications does Infor have?","confidence":0.7},{"answer":"Infor is available worldwide. The vendor is headquartered in the United States.","source":"https://www.infor.com/","question":"Where is Infor available?","confidence":0.75}]` | `[{"answer":"A cloud-based business application platform that integrates CRM, finance, supply chain, HR, project management, and commerce capabilities with artificial intelligence and automation features to help organizations streamline operations and improve customer engagement. It is indexed under ERP Software.","source":"https://www.microsoft.com/en-us/dynamics-365/pricing-overview","question":"What is Microsoft Dynamics 365?","confidence":0.6},{"answer":"Microsoft Dynamics 365 is a paid product; published pricing starts at $9 per user per month. There is no free tier. Pricing changes often, so verify at source before relying on it.","source":"https://www.microsoft.com/golf/etc.clientlibs/onecloud/components/content/reimagine/atomic/carousel/v1/carousel/clientlibs/pricing-styles.ACSHASHbcdafd3e07059ae596973551430292fc.min.css","question":"How much does Microsoft Dynamics 365 cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Microsoft Dynamics 365. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.microsoft.com/en-us/dynamics-365/pricing-overview","question":"What platforms does Microsoft Dynamics 365 support?","confidence":0.6},{"answer":"Yes. Microsoft Dynamics 365 can be deployed cloud / SaaS, hybrid and on-premise, so it does not have to run on the vendor's infrastructure.","source":"https://www.microsoft.com/en-us/dynamics-365/pricing-overview","question":"Can Microsoft Dynamics 365 be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Microsoft Dynamics 365. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Microsoft Dynamics 365 not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.microsoft.com/en-us/security","question":"What security certifications does Microsoft Dynamics 365 have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"hybrid":true,"on_prem":true}` |
| description.long | A multi-tenant cloud platform that combines industry-specific applications, AI-driven intelligence, analytics, and integration tools built on AWS. | A cloud-based business application platform that integrates CRM, finance, supply chain, HR, project management, and commerce capabilities with artificial intelligence and automation features to help organizations streamline operations and improve customer engagement. |
| features.capabilities | `{"api_access":"full","deployment":"hybrid","hr_payroll":true,"multi_entity":"consolidation","supply_chain":true,"extensibility":"low_code","financials_gl":true,"localisations":"Multiple languages including Chinese, Japanese, and European languages; 175+ cou","manufacturing":"both","deployment_model":"cloud_saas","order_management":true,"industry_editions":true,"project_management":true,"integrated_accounting_gl_ar_ap":true,"plm_cad_integration_to_bom_import":true}` | `{"crm_module":true,"deployment":"hybrid","hr_payroll":true,"procurement":false,"supply_chain":true,"financials_gl":true,"order_management":true,"industry_editions":false,"project_management":true}` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"subscription","plans":[{"free":false,"name":"Professional Direct Support","summary":"$9.00/user/month, annual commitment, minimum 20 users","features":["Priority response <1 hour for critical incidents","Advisory services","Technical webinars","Monthly service reviews"],"minSeats":20,"commitment":"annual","components":[{"kind":"per_unit","unit":"user","amount":9,"period":"month","currency":"USD"}],"description":"Support plan for production environments requiring faster response times","contactSales":false}],"summary":"Support plans starting at $9.00/user/month. Base product pricing not specified in documentation.","currency":"USD","freeTier":false,"sourceUrl":"https://www.microsoft.com/golf/etc.clientlibs/onecloud/components/content/reimagine/atomic/carousel/v1/carousel/clientlibs/pricing-styles.ACSHASHbcdafd3e07059ae596973551430292fc.min.css","retrievedAt":"2026-08-14T15:28:36.473Z","startingPrice":{"amount":9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | - | no |
| pricing.model | commercial | commercial |
| pricing.price_level | - | unknown |
| pricing.transparent | - | no |
| security.disclosure_policy | yes | yes |
| security.fedramp | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |
| security.trust_center | https://www.infor.com/security-plan | https://www.microsoft.com/en-us/security |

## Capabilities (ERP Software)

| Capability | Infor | Microsoft Dynamics 365 |
|---|:--:|:--:|
| **Core** |  |  |
| Financials / GL | ✓ | ✓ |
| **Modules** |  |  |
| Supply chain / inventory | ✓ | ✓ |
| Manufacturing | Both | - |
| Order management | ✓ | ✓ |
| Procurement (source-to-pay) | - | ✗ |
| HR / payroll | ✓ | ✓ |
| CRM module | - | ✓ |
| Project management | ✓ | ✓ |
| **Finance** |  |  |
| Multi-entity | Consolidation | - |
| Localisations | Multiple languages including Chinese, Japanese, and European languages; 175+ cou | - |
| **Deployment** |  |  |
| Deployment | Hybrid | Hybrid |
| **Platform** |  |  |
| Extensibility | Low-code | - |
| Industry editions | ✓ | ✗ |
| API access | Full | - |

*Source: vioscaleAI. Generated 2026-09-21T02:34:43.931Z. "-" = undocumented, not absent.*